I think of all my training and schooling that I have attended, of all the skills that I've acquired, I am now realizing that I use my waitering skills more than anything else....
So from now on the ER is my restaurant...
Triage nurse is now the Maitre d'
The Er nurse will now be the patient's (customers now) waiter/waitress
The Doctor/PA is the Chef
RT is the wine stewart
the CNA is the water/bread person
Housekeeping is the bussing staff
Patient comes in and is seen by the triage nurse "Welcome to ......(fill in the blank)..... ER what can I do for you tonite?
PATIENT: " I had a 900Pm reservation for three, myself, and two visitors"
TRIAGE: No problem, Ma'am, just right this way, I have your usual table (stretcher) for you. Linda will be your nurse, she'll be with you momentarily..
PATIENT: Thank you, may I have a warm blanket, pillow, bigger chairs for my visiotrs along with new magazines,,,,these we read last time we were here.
TRIAGE: As you wish Ma'am.
PATIENT: Oh and another thing, I want to be seen by Dr. Henry, I see Dr Kevin is here, I don;t like the way he prepares his cephalgia special... not enough narco spice.
TRAIGE: As you wish..
VISITOR: Oh and a phone plez, I need to notify everyone I know that we are here.
TRIAGE: Right there on the wall
VISITOR: (UPSET).. hand it to me, dial an outside line and put your code in, it doesn't give me long distance unless you put your code in duhhh!
NURSE LINDA: Hi I am Linda I will be your RN (waitress) for the evening. What can I get you tonight?
PATIENT: I'll start off with 4 mg Morphine IV, followed by 25mg Phenergan for my nausea, then for the main course I will need Dilaudid 2mg..um.. make that 4mg IV. I'm feeling extra hungry, so please give me 10mg Valium IV. Then for dessert I will take a Percocet,Take Home pack.
NURSE LINDA: No problem, have it your way.
VISITOR: Can you get me a cup of water. Make sure you get it from the bubbler and not the spicket. And ice too.
VISITOR (on phone): And I'll have a lunch bag and a juice.
NURSE LINDA: Coming right up.
PATIENT: And get Sue to put my IV she is the best......