Okay, I understand how busy the ED can be but as a nursing assistant working in an AFH who just sent off a resident with worsening leg/knee trouble I am concerned with the care and treatment she will be receiving at the hospital and my boss told me to call and make sure that they ran a battery of tests and X-Rays to cover all our bases before they send her home. But, when the nurse put me on the phone with the doctor and I repeated what my boss told me to say she goes; "We were going to do that anyway." really condescending and hung up on me. Just because you may be swamped down in "the pit" is no reason to rude to those involved with you patient's care! I know there are a lot of good, polite doctors out there and the rude ones put them in a bad light.
Sorry for the vent.