First of all I agree wth previous posts, NEVER call them diapers. I dont like the word briefs so I generally use underwear or pad.
My question is that I had a paitent who was a 20 year old female who was a major trauma patient due to a car accident. She is currently incontinent as her injuries make it very difficult for her to use the bathroom. However she is mortified at the fact she was put in incontinence underwear. From experience how do you tell them that it is nothing to be ashamed of and that we (staff) do not judge or make fun of them in any way what so ever?