Worst night in history

Nurses General Nursing

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Im a GN but still working as an ACP till I pass NCLEX. Last night I was assigned to be a patient sitter to a schizophrenic. He was alert and oriented to time, place, person and situation and ambulatory with minimal assist.

At first, everything seemed to be going fine. Made casual conversation with the patient, everything was calm. It all started when he told me he was going to crap and pee in the bed, and I told him that wasn't nessesary as we could get him to the toilet. He tells me he will do whatever he wants, and when I told him we would have to get him up to change the sheets anyways so he may as well use the toilet, he called me a dip****. Long story short, the next 7 hours consisted of him screaming at me at the top of his lungs, and insulting me with very personal insults. Im stupid, I have a measly pea brain, Im slow and don't know what Im doing, I'll never make it as a nurse and Im not even fit to clean up garbage, sit down and shut the **** up, I'll never make it in life cause I can't follow directions, he gives the orders and I have to do what he says, he knows everything about hospitals cause he's been in them before, don't try to hold my crappy education up to his cause it isn't s***....and the list goes on and on. Other patients were coming into the hallway to look and one even said she was calling the police. He also kept belting out insults and racial comments to visitors and housekeeping in the hallway, telling them they were fat, and calling them things like "smell puerto rican". Though it was extremly hard, I was not arguing back in any way shape or form. The only thing I did was tell him to please not yell, and to be nice. His nurse said I was not to repond to him in any way and just do what he asks because you can't reason with a mental illness. So the rest of the night was spent just sitting there while he called me every name in the book, told me how stupid i was, and ordered me around. Later that night, the ANM finally came in and told him to stop being rude and insulting me and people in the hall, and he told her all these hurtful lies about me, including that I was trying to make a pass at him and he doesnt involve himslef with married women.

Im trying to remember that he has a mental illness, but at what point has it gone far enough? Where is the line between the mental illness and just being plain hateful? I was so humiliated and degraded. The happiest moment of my life was when my shift was over

Specializes in Med/Surge, Psych, LTC, Home Health.

NOTE: Haven't read any of the responses yet.

Had this patient had a PRN?

What kind of floor was this? I have a hard time believing that this was

a psych floor; this man would have been down for the count long before

7 hours, surely. This has to be a Med Surge floor.

You are right, it is important to remember that it is the ILLNESS that

causes this behavior, and to never ever take any of that stuff personally

at all. Having said that, I still can't think of anyone who would want

to put up with all of that for seven hours straight. Bless you for having

done so.

Specializes in Hem/Onc/BMT.

Why did this alert and oriented patient need a sitter? Was he danger to himself? It sounds like your being there with him only gave him the fodder for endless verbal abuse. I think he needed some seclusion therapy rather than a sitter. So sorry you had to put up with it.

Specializes in Hospice / Psych / RNAC.

Sounds like he needed a prn for agitation. You should have known his history before accepting the assignment. Do you know why he needed a sitter?

There's nothing wrong talking with a patient who has schizophrenia but you definitely need to know about the illness, how to communicate, and expected outcomes. Things to consider... is he tolerating his meds, is he even taking his meds, does he have prns that are appropriate to his needs, when was his last psych eval? Also, as a sitter for this type of patient what activities did you have planned or did you?

Mental illness is an extremely misunderstood disease and you definitely need a plan of care.

Specializes in ICU.


Yes this was a med surg floor, not psych. Sorry forgot to mention that. He needed a sitter because he was bakeract. I didnt hear the whole story but supposedly he got violent at his assist. living facility and ran out of the door and fell into a rose bush and had multiple lacerations on his body. And this was 1 month post MI.

I wasn't his primary nurse so I don't know what PRN meds his had or if he was currently on any meds for his schizo. In the 8 hours I was there, the RN only administered heparin, iron and insulin to him so im really not sure...

Specializes in ICU, OR.
You absolultely should talk to your patients. Just don't tell them anything about your personal life or background. The patient can already read your name off your badge. If you give the patient any personal information (former school, home town, neighborhood you live in, etc.), with all the internet tools available it wouldn't be long before that person could have all sorts of additional information about you that you didn't give them. This is doubly dangerous when the patient has a mental illness. This is why a lot of hospitals allow nurses in ER and on mental health units to cover up their last names on their ID badges, or omit them from the badge altogether. Best to be cautious.

I would like to add that in addition to psych and ER nurses, that ALL nurses should be given the opportunity to cover their last names. As a PACU nurse, I see just as many psych patients as the ER does. Crazy people have surgery too, and they wake up asking all kinds of personal questions. I covered my name up after a particular crazy pt. and was told by my manager that I need to uncover it or I would be disciplined. I don't see how the crazy psych pts are a threat to stalk nurses only in psych and ER. We as nurses need protection from stalkers.

To the OP - I feel so bad, I have been spoken to by pts like that before and it's ****** me off. I would have called up the nursing supervisor and told her that there was obviously a problem here and that it was unsafe for you to be in that environment. The supervisor would have then hopefully made pland for the pt to be moved and/or medicated, or found a new sitter for him. I don't think anyone should be put in a situation like that where you are so degraded.

And totally off topic, but it really annoys me when a patient loses their IV site when they have a sitter...

No kidding! It's annoying when the sitter is calling me into the room all the time saying "He's trying to get out of bed. She's touching her NG." THAT'S WHAT YOU'RE THERE FOR!!! Then they wait for ME to be the one to tell the pt not to do that and move their hand away.

I had an awesome sitter one night with a little old lady who had a PICC, Foley, and NG. She needed to go to the bathroom so she had a CNA cover her for not even 5 minutes and when she got back the Foley was out. The CNA that covered here tried to deny it and laugh it off saying "oh she's quick lady". ugh!

Specializes in Pediatrics, ER.

Lol, your nurse should have been proactive about PRN medications. Just wait until you're an RN. You'll be back here in a year sharing something that truly resembles the worst night in the history of your career. Give me a mentally ill patient to sit with all night and he can call me any name in the book over working with a pt who won't stop coding while the family screams at you that they're going to sue you if she dies and insisting you do everything, knowing there's no way in hell the patient will possibly survive.

I'm not going to be so rude like some of these comments here (People on the site can be brutal when you ask a question). You did the best you could with the resources you had. The RN who has the experience, and the RESPONSIBILTY or the charge nurse should have take control of the situation. Seems like you're on a psych ward not an acute care hospital setting (???). Correct me if I'm wrong. It wasn't you're fault the RN/LVN should have taken better care of him (maybe giving him a prn medicine) if possible.

I work on a tele floor, we get heart pts with psych problems...pt's that scream loudly for hrs for no reason. We tell the other pt's and family "we have a confused pt" most understand. We've even had the House Sup. have to come to the floor and wrestle down a pt (along with about 5 others) to give him Haldol IM. lol..... Now THAT was a fun day.

You'll have horrible days as nurse and some really rewarding ones. This one was the nurses fault not yours. And I make small talk with all my patients... and they all ask too many questions.

"the nurse should have provided some sort of intervention to address this behavior."

sometimes there isn't anything to be done. "a prn" isn't always available. "setting limits" with this patient? please.

if this had been my patient, i would have done all i could to get a prn for him. but that's a medical decision and for various reasons may not be possible. i would have called the aod and requested a different sitter, some big burly scary fella, because people like that usually only dish it out to people they think are weaker. of course, that would mean the op might have lost some pay, but probably would have happily chosen that option, if it were available. it might not have been.

sometimes it's the disease. sometimes people are just hateful. sometimes there is absolutely nothing to be done about it. you can't solve some things.

that was an awful night and i hope you never have one like it again. but the only solution in some cases is to change how you handle it, because you can't change anything at all about the other person. you have to find some way to let it roll off your back. i do not mean it's your fault you were upset, or that you were conversational at first. you gave him the benefit of the doubt and acted like he was a nice person, and he abused that. "getting a thicker skin" sounds a little glib, but sometimes that's gonna be all you've got.

"this is ridiculous. not only was he disruptive he was verbally abusive. there is some consideration that can be taken when someone has a mental illness, but that does not give them an excuse for all outrageous behaviors. the nurse should have provided some sort of intervention to address this behavior."

i fully agree that it was ridiculous. but it's not like disciplining a toddler. we have no consequences to hold over a patient's head. the patient knows that. (crazy, not stupid).

so, what's "some sort of intervention"? scolding? time out? a gag? sedation? pillow therapy? since we have to act within the law, our ethics, and our scope of practice, we have very little within nursing to handle this. perhaps some battle-hardened psych nurse among us can share helpful hints. but unless a prn is available and medically indicated, there's a very short list of interventions the nurse can try, and no guarantee they'd work.

Specializes in Emergency/Trauma/Critical Care Nursing.
I'm not going to be so rude like some of these comments here (People on the site can be brutal when you ask a question). You did the best you could with the resources you had. The RN who has the experience, and the RESPONSIBILTY or the charge nurse should have take control of the situation. Seems like you're on a psych ward not an acute care hospital setting (???). Correct me if I'm wrong. It wasn't you're fault the RN/LVN should have taken better care of him (maybe giving him a prn medicine) if possible.

I work on a tele floor, we get heart pts with psych problems...pt's that scream loudly for hrs for no reason. We tell the other pt's and family "we have a confused pt" most understand. We've even had the House Sup. have to come to the floor and wrestle down a pt (along with about 5 others) to give him Haldol IM. lol..... Now THAT was a fun day.

You'll have horrible days as nurse and some really rewarding ones. This one was the nurses fault not yours. And I make small talk with all my patients... and they all ask too many questions.

I've re-read all of the comments and have yet to see one that would constitute as "being rude", not to mention that your response mirrored what we have all been saying. I'm not trying to be argumentative, I'm just saying....

Sent from my SPH-D700 using allnurses.com

Specializes in ICU.

I get what everyone is saying. I was just venting mostly. I was upset at first but now that it's over I can look back and laugh.

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