]I work on a med-surg floor in a small community hospital. I have observed that when doctors (sometimes nurses too) talk to the family of a patient who is not going to get better, they often retreat into clinical language that the family doesn't understand. I've seen some families convinced their loved one would recover when the doc was certain he'd explained she wouldn't, and other families that were left uncertain and confused. I'm curious about what other nurses have observed. What do doctors and nurses say when we talk to families about dying? What don't we talk about? What do you think we should be doing for our patients that we're not?