I received some lab results about a resident. According to the results she had a uti. I called the doctor but no and answer so I left a message on his cell. On the message I stated my name, facility, reason of call( lab results came in), time. The only thing I left out was the unit and patients name. I understand that I should of told him the unit but I didn't understand why he yelled at me for leaving off the patients name. I was always taught to never leave a patients name on voicemail due to hipaa.
My DON said I was right but she also saw where the doctor was coming from. After the doctor yelled at me. I just said ok. I want this to be a learning experience for me so that is while I'm asking you all for your opinion. Thanks.