Wanna quit because of patients attitude?

Nurses General Nursing

Published

Hi everyone,

I just want to discuss the fact that I think the patients attitude is getting worse and worse. Sometimes it´s even that bad that I seriously think about quitting my job as an RN.

I do have to tell that I work in a big hospital in Belgium, so I have no idea how it is in the States, but my opinion is that, since I graduated six years ago, the attitude of patients is getting worse.

Some patients think that they entered the Hilton or Four Seasons once they step through the front door and start demanding things from us. And you know, asking it is one thing, but most of them just SAY it. No please or thank you. Is that sooooo hard to do? It really irritates the crap out of me.

And what is it with the fact that other people, who have no nursing experience, start telling us how to do our job. And with other people I´m not only talking about patients, but also about visitors. Please, I studied for four years so I really do know what I´m talking about. And I do know what has to be done. I´m not telling the doctor how to operate, so why is someone with no experience and insight telling me how to do my job?

I might really sound negative and all, and I know that nursing has a lot of upsides too, but I think that it´s something that doesn´t get better anymore.

Am I the only one that thinks like this or are there other people who have problems with the patients´ attitude?

Thanks for reading!

Bye bye,

Vincent

I don't know why people are surprised at patient's behavior. Their behavior is merely a reflection of our society - the me first, don't think of others mentality is everywhere.

Well, as a nurse working in a major city hospital, I totally agree. I am a military spouse and very seriously considering finding a job -- any job, in a military hospital so I can at least 'serve" those who have served us already -- not loser welfare cheats and/or druggie deadbeats who have come in with some spoiled entitlement mentality. Not to mention your typical baby boomer type with an attitude.

I see it majorly with the 50 to 65 year old crowd -- i.e, the Baby Boomer generation. They are the most spoiled, nasty, demanding group I think this nation and world has ever seen. They also seem to be plagued with chronic diseases -- DM, obesity, strokes, etc.

They were raised by the Greatest Generation, who, I think was so happy to be home and alive from WWII that they raised these brats and gave them everything they never had. They are responsible for a lot of the screwups in our society -- and the reason for the swell in Medicaid expenses and will be the strain in healthcare in the coming years. I don't know how nursing is going to survive them, to tell you the truth.

I can smell them coming a mile away. I feel it's often the women who are the worst as well. Demand, demand, demand.

Specializes in Rehab, Med Surg, Home Care.

Most of my patients are pretty reasonable overall. Now their FAMILY members make me want to tear my hair out (or theirs...)

Specializes in medical.

I'm from Central Europe originally and live in US couple of years now. I see the same nasty attitude of patients and their families in the hospital. I thought that maybe because they are spoiled Americans and that this would not happen in my country, because people are different. Now after your post it looks like, patients are nasty everywhere. I hope to transfer to a military hospital, because at least they deserve good care and not illegal immigrants, druga abusers, homeless etc. :cool:

Specializes in Cardiac Telemetry, ED.
I hope to transfer to a military hospital, because at least they deserve good care and not illegal immigrants, druga abusers, homeless etc. :cool:

I'm of the opinion that everyone, including those listed above, "deserves" good care. I don't look at my patients based on their socioeconomic status. If they treat me with courtesy and respect, then they will get the same. I've been treated poorly by people with a lot of money, and I've been treated well by homeless people who live under bridges. One of the nicest patients I ever cared for was a homeless alcoholic going through ETOH withdrawal.

Remember too, that many of the homeless (at least here in the US) and substance abusers are veterans. They are people who served this country and were so psychologically, emotionally, and physically damaged as a result of things that happened during the course of their service that they returned unable to fit in to society.

Seems the whole medical atmostphere has gotten sour. From management to co-workers to other departments and patients. It is just not a pleasant place to be at all.

How did we end up here?

Specializes in Abdominal Surgery.

Luckely I find out that my hospital is not the only place in the world where patients are like this. And no I`m actually not that surprised that patients behave like this, but what happened to common decensy?

I also do agree with the replies that people are taking advantage of the healthcare system. But that is also a repsonsibility of the doctor and professors.

For example: I also have urological patients on the ward and the professor of urology is a first class #?!@. The patienst love him because he promisses lots of empty promisses, and then we can explain why we cannot do the things he promissed. It´s even that bad that my colleagues can tell what things are "thought up" by the prof. and which things are decided by the doctors. And there is no reasoning with him because of his ego.

But all in all I still love my job, it´s just too bad that some people try to make me think otherwise.

nurse dealing with the fallout of doctors pie in the sky promises.

they whizz in and off the ward or see them briefly as out patients and then leave thing to their junior staff/nursing staff.

Specializes in Rehab, Med Surg, Home Care.
\ because at least they deserve good care and not illegal immigrants, druga abusers, homeless etc. :cool:

My head says, EVERYONE deserves the best care available.

But my heart says, Sheesh! Couldn't they at least ACT like they appreciate it?...:wink2:

Seems the whole medical atmostphere has gotten sour. From management to co-workers to other departments and patients. It is just not a pleasant place to be at all.

How did we end up here?

By being viewed as a "service industry" much the way a retail shopping mall is: if you don't like the "service" at Hospital X, don't worry, Hospital Y is nearby and will make you feel like a princess!

I understand this is a business, I really do. But somewhere along the way, administration decided that customer service (and the image of devoted, doting nurses smiling and handing you Jello and your remote on demand) became a very VERY high priority. Medical needs must be attended to, but it's up to the nursing staff to figure out a way to get that accomplished appropriately while still running to respond to that remote on the fritz and the Jello not fetched.

Welcome to McHospital. Have it YOUR way....

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