Visiting hours?
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I'm a new RN on an OB floor - postpartum and antepartum. All the postpartum patients are in private rooms. AP usually is private unless we are full then we will start to double them up. Our visiting hours last til 8PM...some people are strict enforcers of this and it really bothers me for some reason. I let my patients know that they officially end at 8 but as long as their visitors are quiet, I don't mind if they stay later. They are also allowed to have one person spend the night. We have some nurses who will refuse to let people's family come up after 8 and make the baby's dad go say hi in the lobby. Totally unneccessary and awful for our customer service scores. Anyway, so I had one patient recently who experienced the loss of one of her twins, the other was in the NICU (28 weeks). She wanted to have two people spend the night (mother from out of town and husband). I did not have a problem with this, though when I gave report to the night nurse @ 11, she totally had a cow. Absolutely no way could we break protocol and let her have 2 people spend the night in her private room, even though one of her babies had died. Policy says 1 person and that is it, she tells me. I guess I just don't get why some people are so strict about this and how she could be so callous about it. This patient had no meds but PRN for pain...fully ambulatory, no foley, no IV, etc. She just needed her family. I ended up calling the nursing supervisor who said it was fine of course, so then that nurse was ok with it too...She needed permission? Are we really supposed to get permission to do things like this for our patients? I guess I see the policy as more of guideline that we can interpret depending on the condition and needs of our patients, and not a set-in-stone, black and white kind of thing. Any thoughts?