Verbal, Written Warnings and Termination

Health care employees are worried or concerned they may be on the ladder of warnings, from verbal warning to written warnings with termination not far up. For many this is not an unrealistic fear, it is something which is affecting their daily working life and erodes into their home life. This is the nurse's guide to warnings and what to do when you get them. Nurses General Nursing Article

I know a lot of healthcare employees are worried or concerned they may be on the ladder from a verbal warning to written warnings and then fired. For many, this is not an unrealistic fear it is something which is affecting their daily working life and erodes into their home life.

For some employees, it is something which occurs out of the blue and was totally unexpected, for some they are expecting it to happen because of an incident which has to happen either by human error or an unfortunate series of events, but for most it is a devastating situation when it occurs.

Warnings, verbal or written, are usually part of the employer's policy and are not written into law in your state. Most states have "at will" employment where you can quit for any reason at any time, or your employer can fire you for any reason at any time.

So what are verbal warnings? They tend to be the initial step in the progressive discipline process. A verbal warning is an oral notice to an employee that he or she is not meeting expectations or that his or her behavior is inappropriate in the workplace.

A verbal warning may be an appropriate response to situations including:

  • inappropriate behavior that if repeated could lead to a written warning
  • use of derogatory language
  • tardiness
  • failure to follow hospital practices/policies

The next step is a written warning if poor work performance or a behavioral problem continues after an employee receives a verbal warning, a supervisor may need to employ a more serious measure.

A written warning might be an appropriate response to situations such as:

  • failure to comply with a verbal warning
  • insubordination
  • frequent absenteeism
  • in some instances, a written warning may be appropriate without a prior warning or a record of a prior offense.

Wikipedia quotes termination as

Involuntary termination is the employee's departure at the hands of the employer. There are two basic types of involuntary termination, known often as being "fired" and "laid off." To be fired, as opposed to being laid off, is generally thought of to be the employee's fault, and therefore is considered in most cases to be dishonorable and a sign of failure. Often, it may hinder the now job-seeker's chances of finding new employment, particularly if he/she has been fired from earlier jobs. Job-seekers sometimes do not mention jobs which they were fired from on their resumes; accordingly, unexplained gaps in employment, and refusal to contact previous employers are often regarded as red flags.

Termination of employment - Wikipedia

So what should we do if faced with a verbal warning?

We should see it as an opportunity to change whatever behavior is deemed inappropriate in our work environment. We might not always agree with what we are being accused of but at least you are being given a chance to change. You should take notes and not commit the meeting to memory, you can review them later when you are alone with time to think. If nothing else they can be the "before" point as you start a process of personal growth.

If your boss doesn't suggest a feedback appointment, ask for an appointment to discuss your progress at a reasonable interval. See this as a continuing dialogue, not just a one-time slap on the wrist.

Not all warnings are fair or appropriate. If the above steps have been taken and you were treated unfairly, you might want to talk to your boss or HR about the warning. Although it is just the first stage of discipline, it does go on your record so you shouldn't blow it off. If the situation persists unfairly, make sure your resume is up-to-date.

If you are given a written warning then you will have an opportunity to read then write your own comments, you are expected to sign a written warning and this is an area of concern for most people, are you signing to say you agree with what is written or are you signing to say you are acknowledging receipt of the written warning?

You are actually signing receipt of the written warning and not that you agree with what is written, many employees do refuse to sign written warnings. Hopefully, your manager would explain this to you.

During the course of my research, I found it interesting that there were more articles advising the employer how to discipline their employees than useful articles to help the employee work through their issues and what to do if they receive verbal or written warnings.

If you do find yourself in one of the above positions it is worthwhile to do a search on stress and how to manage stress, these articles do offer useful advice which will help you improve your working life and in turn will help you change which will in turn probably meet the work disciplinary requirements.

If you are reading my blog because it is something which is affecting your life at this time, the document, document, form a positive action plan implement an action plan and see it as a positive allowing you to change and improve.

Good luck

verbal-written-warnings-and-termination.pdf

:redpinkhe Welcome, sentientrn! Glad you spoke up, too. Your sharing helps others as well. I know it's not fun rehashing the career trauma. I like how you simply stated, "I can't even begin to explain..." and also your comparison to 'Survivor'! It is hard to believe there are really people out there like that who spend their day getting off on seeking out trouble for others,:eek: e.g. just silly write-ups so they can create a 'pattern of unprofessional behavior' in order to get rid of you. If anyone recognizes this 'pattern of uncalled for write-ups' when you really did nothing wrong, just get out if can or transfer if you can, it's not worth letting them get you first. Save your dignity, and your resume, too. Wonder how violets spring is doing?

Sorry this was your intro to your nursing career, sentientrn. You work so hard to get through school. :nurse: Maybe we should learn 'Survivor' skills in nursing school. How to handle backstabbing, total BS write-ups, non-nurse managers who don't always respect your skills, talents, nursing strengths, etc., etc. The work itself is demanding enough without the uncalled for stress of uncalled for write ups. I never heard of HR doing anything but siding with management but I'd love to hear from someone who they did help out of unfair bullying, write ups, etc. We really need a nursing union in every hospital and/or nursing facility. Remember, Norma Rae? I loved that movie! Sally Fields rocks!

Specializes in RN, BSN, CHDN.

I have a friend who is a seasoned nurse, who is being bullied and descriminated by another seasoned nurse at this time. My friend got written up for a false accusation. It appears that her manager is ineffective and believes the first person who goes to her office to complain, this manager does not investigate she just goes ahead and gives written warnings. My friend is in a state of shock

I have advised her to go and speak with HR.

Don't you wish you could go back in time and somehow undo these bad experiences?

Me I only hope that when these people die the angel of death makes them look at what they did to other people over the years and they have to suffer for it. I just cannot understand the bully mentality and I know that they pick people who like myself prefer to avoid confrontations

Specializes in med surg, cardiac step down, rehab, geri.

dealing with HR is a waste of time in some places the one in place now deals with 7 facilities plus all those power lunches and outings with the owners geez she must work 12 hr days lol

they are paid well and unless it is a racial or sexual issue she always sides with the facility

there are many " are you kidding me" stories just from this group of facilities

Agree 100%. HR is the arm the facility uses to "Fire" you. Going to HR is like walking up to the gauntlet.

Specializes in OB, HH, ADMIN, IC, ED, QI.

I believe in the old saw: "What goes around, comes around".

I wish that I could be around, when those who hurt me, get theirs. Just knowing that they will, is reassuring.

As far as going back in time, is concerned, I learn my lessons and go forward!

It is true that HR isn't the employees' friend, it is the arm of administration, a resource for them, not workers. They represent the employer in negotiations with unions, lawyers for employees, etc. DON'T TRUST THEM!

Specializes in med/surg, PACU, Hospice, Pulmonary, ED a.

Whew it's been a whirl-wind on the floor. I am 59 with loads of experience and physically in great shape. For the first time in my career, the warnings appeared. This hospital is experiencing constant low-census and a partnership with 2 local nursing programs. I could see the light and began to get edgy. The calls would come at 3 a.m. to either be Low- census or on-call. The new hirees, the interrupted sleep...arrrgh I really felt my last day was coming. Couple this work anxiety with 3 close family deaths and my grandsons brain tumor my capacity to process became limited. Oh yes I admit it.

Instead of feeling so worried, I resigned. I should have done it sooooooooner!

(I used to be violets spring but had trouble with this site)

You did yourself a big favor it sounds like to me, violets ripple! It's really hard admitting and discussing with an interviewer, if they ask, why you were fired, "I went out of the chain of command to get help for a hostile work environment and then was left to hang out and to dry in return.", just doesn't sound that great. I really don't know what the best thing to say is, just that I shouldn't focus on that. It's really hard not too, but getting easier with time, 5 years now. I'm glad you beat them to the punch, violet ripples. So sorry about all the deaths and serious illness in your family. :redpinkhe

Hey everyone Ed Med here. I'll be quite honest with all of you. I have been a Registered Nurse for over 15 years, and not to sound negative, but nursing SUCKS! Now don't get me wrong, to be a Nurse is a kool thing, an honerable profession with a slight of prestigue. The things we are allowed to do, the people we help.,.beautiful, right? But how about all you incompetent little managers walking around, oh especially in home care, where the nurse managers, you know the dying breed, go and exert their power like it was granted from Zues. I use a mythalogical figure because that is the extent of their real positive influence. How do they really think they are making a difference? Don't they realize that leadership is not a function of position (as said by Stephen Covey in his book The 8th Habit). How about this, get to know your staff, especially early on; judge less and support for success more. Get over your self loathing, full of your own agenda and insecurities. We are all trying to accomplish the same thing. So about this verbal, written warning BULL*%#@. Stop trying to make people conform. Be a leader by character, faith and example and you will find your employees doing whatever you ask, even before you ask it. There isn't a nurse shortage, only a shortage of nurses who are willing to put up with todays BULL*%#@ from other nurses with a title, and a hundred letters after their name. Big Whoop!

Specializes in med/surg, PACU, Hospice, Pulmonary, ED a.

I like what you said here esp. the quote about leadership. Around here, leadership = loudest. The louder a nurse is, the less others are willing to counter. This proved to be terrible business. Yep, here Loud = right or correct. Our politics should never be brought to work. My opinion. There is Karma.

Specializes in med/surg, PACU, Hospice, Pulmonary, ED a.

Hi Wondern. I'm sorry you got suckered into playing Joan of Arc for the others who were in the same situation as you. In groups, there is always one who takes the complaints of others to heart and goes out on the limb, to be witnessed crashing to the ground, by the once crying, still employed nurses. That's just the way groups are. The venting gives them enough release to continue. I appreciate your tenderness but in a group, MYOB is always good advice.

The thing is... my work environment is my business. :specs::chair::argue:

Also, the other thing is, it wasn't the same for everyone else. They weren't being written up for nothing as often as possible! Oh well, that was a long time ago. I don't have the time or energy to even go there again right now. Its too pretty outside to waste another minute of my life even thinking about that uncaring workplace.