Verbal, Written Warnings and Termination

Health care employees are worried or concerned they may be on the ladder of warnings, from verbal warning to written warnings with termination not far up. For many this is not an unrealistic fear, it is something which is affecting their daily working life and erodes into their home life. This is the nurse's guide to warnings and what to do when you get them. Nurses General Nursing Article

I know a lot of healthcare employees are worried or concerned they may be on the ladder from a verbal warning to written warnings and then fired. For many, this is not an unrealistic fear it is something which is affecting their daily working life and erodes into their home life.

For some employees, it is something which occurs out of the blue and was totally unexpected, for some they are expecting it to happen because of an incident which has to happen either by human error or an unfortunate series of events, but for most it is a devastating situation when it occurs.

Warnings, verbal or written, are usually part of the employer's policy and are not written into law in your state. Most states have "at will" employment where you can quit for any reason at any time, or your employer can fire you for any reason at any time.

So what are verbal warnings? They tend to be the initial step in the progressive discipline process. A verbal warning is an oral notice to an employee that he or she is not meeting expectations or that his or her behavior is inappropriate in the workplace.

A verbal warning may be an appropriate response to situations including:

  • inappropriate behavior that if repeated could lead to a written warning
  • use of derogatory language
  • tardiness
  • failure to follow hospital practices/policies

The next step is a written warning if poor work performance or a behavioral problem continues after an employee receives a verbal warning, a supervisor may need to employ a more serious measure.

A written warning might be an appropriate response to situations such as:

  • failure to comply with a verbal warning
  • insubordination
  • frequent absenteeism
  • in some instances, a written warning may be appropriate without a prior warning or a record of a prior offense.

Wikipedia quotes termination as

Involuntary termination is the employee's departure at the hands of the employer. There are two basic types of involuntary termination, known often as being "fired" and "laid off." To be fired, as opposed to being laid off, is generally thought of to be the employee's fault, and therefore is considered in most cases to be dishonorable and a sign of failure. Often, it may hinder the now job-seeker's chances of finding new employment, particularly if he/she has been fired from earlier jobs. Job-seekers sometimes do not mention jobs which they were fired from on their resumes; accordingly, unexplained gaps in employment, and refusal to contact previous employers are often regarded as red flags.

Termination of employment - Wikipedia

So what should we do if faced with a verbal warning?

We should see it as an opportunity to change whatever behavior is deemed inappropriate in our work environment. We might not always agree with what we are being accused of but at least you are being given a chance to change. You should take notes and not commit the meeting to memory, you can review them later when you are alone with time to think. If nothing else they can be the "before" point as you start a process of personal growth.

If your boss doesn't suggest a feedback appointment, ask for an appointment to discuss your progress at a reasonable interval. See this as a continuing dialogue, not just a one-time slap on the wrist.

Not all warnings are fair or appropriate. If the above steps have been taken and you were treated unfairly, you might want to talk to your boss or HR about the warning. Although it is just the first stage of discipline, it does go on your record so you shouldn't blow it off. If the situation persists unfairly, make sure your resume is up-to-date.

If you are given a written warning then you will have an opportunity to read then write your own comments, you are expected to sign a written warning and this is an area of concern for most people, are you signing to say you agree with what is written or are you signing to say you are acknowledging receipt of the written warning?

You are actually signing receipt of the written warning and not that you agree with what is written, many employees do refuse to sign written warnings. Hopefully, your manager would explain this to you.

During the course of my research, I found it interesting that there were more articles advising the employer how to discipline their employees than useful articles to help the employee work through their issues and what to do if they receive verbal or written warnings.

If you do find yourself in one of the above positions it is worthwhile to do a search on stress and how to manage stress, these articles do offer useful advice which will help you improve your working life and in turn will help you change which will in turn probably meet the work disciplinary requirements.

If you are reading my blog because it is something which is affecting your life at this time, the document, document, form a positive action plan implement an action plan and see it as a positive allowing you to change and improve.

Good luck

verbal-written-warnings-and-termination.pdf

Specializes in Geriatrics/family medicine.

Is New Jersey an at will state? I was let go from my first nursing job. i was told then I could reapply if I wished after a year. Nearly a year later and I am on the don't rehire list. It doesn't make sense to me.

Specializes in Geriatrics/family medicine.
Just remember you are not :aln: !

'"I feel chewed up and spit out" sounds like a song, poweroflove.:yeah: Great description. We nurses need more protection of our jobs from unethical managers and 'mob mentalities' as well. Hang in there, friend. :redpinkhe:hug:

I totally agree with you. I was told recently if we didn't write zeros under adding or substracting on the narc page we could get fired for not writing anything there. A nurse newer than me to the faclity told me this as a message from the DON that was sitting nearby. I was like why is she being so picky? I think what matters is to limit med errors, patient safety and make sure your count is accurate. Do your best work when you are at work. Do not consider yourself a failure. I did consider myself a failure when I first got terminated from a previous job. However that past experience has made me stronger. Small stupid things higher ups pick at don't bother me as much. I am more comfortable in my own skin.

Specializes in ICU, Telemetry, Stepdown.

I completely hear what you're saying! This scrutiny on small details by higher ups is just pushing me farther and farther away from nursing. All of my patient care has been fine-it is just all this documentation that has scalded me like a lobster in hot water. "if it wasn't documented, it wasn't done" is true, but when you're trying to finish and have people breathing down your neck to "chart faster, finish faster, hurry the hell up, you're costing the business OT money"-so what do you do?! My belief is always patient care first, paperwork second as I always thought that was the priority??? Guess not, for it is the insurance companies that dictate how care is given, things charted 5 times in different places and "document, document, document"!

Specializes in Complex pedi to LTC/SA & now a manager.
Is New Jersey an at will state? I was let go from my first nursing job. i was told then I could reapply if I wished after a year. Nearly a year later and I am on the don't rehire list. It doesn't make sense to me.

Yes, like most states NJ is an at will state. The only exceptions are union shop employers where some of the rehire policies are determined by the union contact. I've heard some employers keep the "do not rehire" list active for decades, even for unrelated positions (i.e. terminated as a CNA still ineligible for rehire as an RN 10 years later).

Specializes in Geriatrics/family medicine.
Yes, like most states NJ is an at will state. The only exceptions are union shop employers where some of the rehire policies are determined by the union contact. I've heard some employers keep the "do not rehire" list active for decades, even for unrelated positions (i.e. terminated as a CNA still ineligible for rehire as an RN 10 years later).

Thanks for the information. I was troubled by this news as I didn't hurt anyone they just thought I wasn't handling things good enough nor doing anything right. Although I knew I did the best I could at that time. I did feel like a failure that day when they let me go. Today is a different story. I am in long term care for several months now. There are days I want to scream but others when I feel good because I am a nurse and i can still help people

would like to talk... did you bounce back?

Specializes in Geriatrics/family medicine.

I myself keep applying to hospitals, will see what happens