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Discussion

Using HH computer software

Just want to get some feed back from nurses who are using labtops or tablets with HH software to enter the HH visit information in to an Electronic patient record. I'm wonder if it's comprehensive, faster and increased the coord. of care? Does the software add to the accuracy? When you enter the information as a Case Manager is it easier to keep track of frequencies, goals and the problems and interventions. I would be interested in know how others feel about the use of Home Health Care Software. I welcome any comments.

Using HH computer software Like or Dislike 22 members have participated

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That's like asking "how long is a piece of string." Not all software programs are created equally and what one does well, another may not. Sorry, I just can't answer your poll question the way it is written.

I LOVE it. even the sorriest program is better than paper. im sure others would disagree, but that's my vote.

as long as the program makes the most recent activity on the record available in real time, then that in itself is what makes it worlds ahead of paper systems.

The good part is that you're information is readily available to whomever once you synchronize. No more driving to the office to turn in paperwork or faxing.

I don't think it's faster though, the software programs I've used have been very tedious. In the past, I was able to get my documentation in faster with a paper system.

Having used paper documentation and the most horrible software, I would have to say that I prefer even the worst EMR to paper.

We had some pretty slick paper charting 5 years ago. It was a double sided piece of paper and you could whip through it in no time.

We've long since been using undesirable software that's unfriendly, non-maintainable, poorly thought-out, and slow. The good news is we'll be using some modern software/hardware within a year or two.

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Thank you for taking the time to give me some feedback. I currently work with HH software and when training a new site there is a ton of excitement or the staff is dreading it. I have found that after a short time the agencies working on the tablet seems to agree that is makes things easier.

  • Author

Kabin, I would love to know the name of the undesirable software, if your willing to share.

as far as choosing a particular program, I've noticed that some of the companies go very heavy in advertising, and when a google search is done, there's nothing but positive things being said on the net about their product, whether its by the company or their "supposed" clients. That can be deceiving because a program can get rave reviews, but be riddled with problems and of little or no benefit to the user.

I use Axxess, new to it. Some of it is good and some not so good. I do not like their goals and interventions, so I add my own to theirs and delete what is not pertinent for my pt. I used Kinnser in the past and it was much better. I have heard there are better programs out there.I do like using software vs. paper.

Loved Healthwyse, hated, REALLY hated Roadnotes/Cerner.

Thank you-Maura. I have to keep Axxess for awhile because of the non-refundable set up fee! :(

I didn't like axxess' medication lists, didn't like the way it handled adding a med after the oasis was done. didn't like the way it made meds look like they were changed or D/C's when u simply just fixed an error. also, when you're finished with the the oasis and submit it, it creates the plan of care. that is the only way to make a plan of care....(and they are usually a mess bc things don't land where u want them......very messy looking).......and once you submit the oasis, it goes to the managers and u can't change anything unless they grant that permission to you. and if you cant get to your oasis, u cant change your p.o.c. HOWEVER, you can go straight to your poc and make the changes, but if someone clicks on REFRESH....all of your changes revert back to what u put on the oasis, thus losing ALL of your edits .........UGH!! So you REALLY need to make your edits within the oasis so it will all jive. (but too bad u have to wait until your manager sends it back to you, and in the meantime , it looks like your poc was created by a 4 year old because you had to blindly create a poc.

I've been able to work with about 5 different programs.......some of them were a little difficult or didn't have enough functions and slowed me down a bit..but none of them frustrated me like AXXESS did, because not only was the program not user friendly, but as i mentioned above: it WIPED out some of my work.

If you go by advertisements and "current Axxess customer" testimonies, you would be led to believe that this is the best program on the market. Nothing but Rave Reviews. those "current customers" are either incredibly easy to please or they aren't even real people.

also, your documentation can be altered and there is no digital trail that shows exactly who changed what. on the oasis.........it only shows that someone "saved" or updated info on whatever section they changed your documentation. on regular nurses notes, it just showed that someone "saved" info. no details. only the username that made the change. this was what sold the company i worked for on purchasing this program. (they took full advantage of that feature).

I can't stand Axxess.

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