Resume Critique Please

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Hi! I am looking to get back to work after a family emergency forced me to quit my job to care for my children until I could find reliable full time daycare. As a newly single parent I need to get back to work ASAP so I want to have a resume that gets noticed. I am already worried it will immediately passed over because I am not working right now and they might find that suspicious. Anyhow any feedback would greatly be appreciated.

K.B. R.N.

123 Main St

Anywhere, MA 02222

Professional Profile

Enthusiastic and highly motivatedhealth care provider with over two years experience bedside nursingon a busy surgical unit.

Passionate about providingindividualized care tailored to each patient and their family. Proven ability in building rapport and providing supportive care,andeducation to patients and their families. Solid customer servicebackground , able to handle patient concerns and issues and resolveproblems without the need for escalation. Ability to criticallythink and effectively respond in highly stressful or crisissituations. Effective listening, written, and verbal communicationskills. Ability to work without direct supervision and practiceautonomously Flexible and adaptable in various situations withdiverse groups Proficient analytical, technical, and medicalexperience. Outstanding organization skills and eye for detail.Excellent knowledge of medical, nursing, and clinicalpractices/protocols along with administrative capabilities.

Seeking a new and challenging role inXXXX that will enable me to utilize my skills to their fullestpotential, whilst allowing me to continue learn and grow within myprofession.

Summary of Qualifications and Proficiencies

(note: this is a 3 column list on my resume. The formatting won't carry over)

Medication Administration PainManagement Wound Care

Diabetes Management PatientControlled Analgesia Central Line/PICC Care &Removal

IV Therapy Care & DischargePlanning Therapeutic Communication

Telemetry Monitoring OstomyCare Emotional Support

Urinary CatheterInsertion/Management Nasogastric Tube Insertion Patient &Family Education

PEG/PEJ Feeding/Care Drain Care &Removal Strong Interpersonal Skills

Tracheostomy Care Wound VacPlacement &Care Solid Computer Skills

Education

Dec 2011

Associates Degree in Nursing


  • Honors

    • Alpha Delta Nu Nursing Honor Society
    • Dean's List Fall 2008, Fall 2010

College, March 2003

Licensure and Certifications

State Board of Nursing

Registered Nurse License #XXXXXXXX

American Heart Association

Basic Life Support Certified

Related Experience

Staff Nurse Surgical, Hospital, Jan 2012- Feb2014

  • Managed all phases of nursing care for medical, telemetry and surgical patients.
  • Documented and maintained appropriate patient demographics and admission information.
  • Conducted patient rounds, observing patient condition, assessment and intervention of findings, and documentation of observations and/or patient response to intervention in the patient's chart.
  • Collaborated with multidisciplinary team members, working closely with physicians, nurses, technicians and therapists to formulate, implement and modify individual care plans.
  • Worked closely with case manager and social workers to implement discharge planning upon admission
  • Evaluated patients' and families educational needs, developed, and implemented appropriate teaching strategies and ensured their understanding of the teaching in an effort to prevent complications leading to possible readmissions.
  • Preceptor for clinical nursing students and newly hired nurses

Student Nurse Tech, Hospital, May 2011- Jan 2012

  • Assisted physicians and nurses in the care and treatment of medical, surgical, AMCU, telemetry, psychiatric, and emergency room patients.
  • Observed and reported changes in patient behavior, attitude and appearance to the professional nurse.
  • Assisted patients with personal hygiene, physical comfort, nutrition, elimination, prevention of skin breakdown, rehabilitation and safety.
  • Followed care plans to assist the patient in meeting self-care activities goals within their individual capacity.

Nursing Office Staffing Clerk, Hospital, May 2011- Jan 2012

  • Staffed Hospital floors in accordance with census and acuities of patients. Staffing included Clerks, Aides, Float Pool, Staff, and ER nurses.
  • Worked in conjunction with Bed Control and House Supervisor to ensure proper staffing.
  • Managed sick calls for all hospital staff and found replacements. Staffed according to budget for each unit.

Patient Access Representative, Hospital, Jul 2008 - May 2011

  • Obtained patient demographic and financial information from a variety of sources, including patient interviews, physician offices and in-house departments.
  • Ensured pre-certification had been obtained when required for procedures and collected copays when necessary.
  • Entry of data in computer and ensured thorough documentation of any incomplete admissions/registrations in manner prescribed
  • Provided excellent customer service at all times, offering problem solving solutions to avoid escalation.

Bed Control, Hospital, Jul 2008 - May 2011

  • Assignment of emergency room, postoperative, transfer and direct admission patients to appropriate units using teletracking software.
  • Collaborated with House Supervisor, Bed Facilitator, and Charge Nurses to place patients in a timely and effective manner.

Other Professional Experience

Call Handling/Sales Supervisor, American Water Resources, June 2002-Jan 2008

  • Led the daily operations of a team of up to 20 Customer Service Representatives; ensuring all customer inquiries were handled in a consistent, friendly and professional manner.
  • Trouble-shooting and resolution of non-routine customer complaints and service issues to ensure a high level of customer satisfaction.
  • Provided leadership, communication, coaching, performance management, professional development and skills enhancement for the customer service team
  • Developed and enhanced policies, procedures, and methods of communication with internal and external customers. Identified trends in common customer inquiries and problems and developed preemptive/proactive solutions to streamline processes and improve customer satisfaction

Volunteer Experience

(Lots)

sorry the formatting is a little wonky on here.

uh oh is it that bad? This is my first attempt as making a resume as an experienced RN. I just don't want my resume to be passed over because it is too long or boring. :arghh: I am wondering if my professional profile is too lengthy. I want to drive home that I am eager and qualified and unfortunately that is hard to do on paper.

1) Go back and edit out all the identifying information (specifics on jobs, dates, schools, your actual initials, etc.) when you post here. Do this stat.

2) Lose any sentence that mentions "passion." As a matter of fact, after you do that, lose that entire "professional profile" section, cut it in half (or more), and put the less florid parts in your cover letter or mention them in your interview. Everybody says all of that stuff and it doesn't make you stand out at all, including that "Seeking a new and challenging role in XXXX that will enable me to utilize my skills to their fullest potential, whilst allowing me to continue learn and grow within my profession." Let's see evidence of a specific goal-- achieve top level on clinical ladder within two years, for example, or develop management skills, or work with infection control on data collection for postop patients ... .

3) Lose any prior work experience that isn't RN-level. They don't care that you were a student nursing aide or a staffing clerk, really, they don't. You can mention it in your interview IF and only if some aspect of the job would be applicable to the one you're interviewing for, e.g., that you understand the pressures a staffing clerk could face because you did that job for eight months.

4) "Computer skills" could mean, "I'm your go-to gal for Facebook and cute kitten pix!" :) Say what EHR system you're proficient in, and other work-related factors.

5) You worked for two years on a surgical floor (Any specialty? general surgical, GI/GU/ ortho...?). Everything else after that line, except being a preceptor, is a generic RN job description they've read a thousand times, so you can lose that. The list of competencies and experience (next section) will cover what you did there. If you had any special projects or activities, like participating in a study of how pt teaching decreased readmissions, or taking continuing education in XYZ (related to the floor specialty), or doing relief charge, this is where you put that.

Your goal here is to have something that a HR functionary will scan, see your education and honors, your clinical experience and competencies (which are the words you want, not "qualifications" (that's your licensure and actual certifications that make you minimally qualified for the job) and "proficiencies" (who says?), and say, "Hmm, she's only been out of school two years but she has two more years of experience than all the new grads I hear from all the time and she seems to have a good head on her shoulders, worth a second look."

Specializes in SICU, trauma, neuro.

It's really, really, long...in fact I didn't read the whole thing b/c my eyes started watering. HR is going to have to read the same thing. You want to be memorable for your qualifications, not be passed over b/c HR couldn't or wouldn't read your resume.

I would take out the non-nursing related experience section. That looks like it could be a page right there. Also take out the standard nursing skills like drain care, foley insertion, etc. Presumably, every nurse applying knows how to put in a foley. What sets you apart from the dozens of other applicants?

Wishing you the best in your job hunt!

Thanks for the feedback so far. It will no longer let me edit this post. Is there a way to go back to edit that stuff out

The floor I worked on did a majority of the GI/GU, GYN, amputations, and some plastics/skin. We even took pacemaker and ORIF surgeries if other floors were too busy to handle the admissions. What's the best way to put that on a resume? It was honestly a miss mosh of everything.

I suppose my biggest issue was that other than precepting I didn't really get a chance to do anything dynamic....I just went through a very ugly divorce and I didn't have a lot of extra time to focus on advancement.

Specializes in L&D, infusion, urology.

Bear with me, as I am *almost* a new grad nurse, but I was a hiring manager in my past life.

Take out all of the stuff that ALL nurses can do. PICC care, unless you were doing PICC insertions, is a given. Foley insertions, IVs, etc, take that all out. Take out the non-nursing experience. If you really want it there, you can allude to it, basically just listing, "Other professional experience," with job titles listed below, but that's really not necessary (so even that section can come out). As stated before, you could mention it in your interview if you want to.

Your professional profile section is better left to a cover letter, in complete sentences.

Brevity is important. Seeing this resume would make me tune out quickly, and I would wonder if your charting is equally wordy.

Specializes in SICU, trauma, neuro.

Under each job I have listed on mine, I add in a bullet point quick list of major pt populations. For example, my first nursing job was primarily a neuro med/surg floor, and my badge said "Staff Nurse, Neuroscience." We also had a lot of major ENT surgical pts and adults w/ CF, as well as a handful of services w/ fewer pts. But the bullet point says, "Major pt pop's include Neuro, Neurosurg, ENT surg, and adult CF" (no I don't abbreviate like that...but I have a sleeping baby on my lap and I'm lazy.) then go on to list the rest of my duties.

Not sure if that's the best way, but it's what I do.

I'm very sorry to hear about your divorce. That's got to be rough. Hugs!!

The floor I worked on did a majority of the GI/GU, GYN, amputations, and some plastics/skin. We even took pacemaker and ORIF surgeries if other floors were too busy to handle the admissions. What's the best way to put that on a resume? It was honestly a miss mosh of everything. I suppose my biggest issue was that other than precepting I didn't really get a chance to do anything dynamic....I just went through a very ugly divorce and I didn't have a lot of extra time to focus on advancement.
Specializes in Nephrology, Cardiology, ER, ICU.

Edited out personal info.

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