PancakeSaturdays

Hi everyone! I've got a question I'd love to get your input about. Do healthcare facilities ever offer nurses online trainings? Like for nurses' own personal development? If so, I was wondering who organizes such trainings? HR? Director of Nursing?...

Thanks meanmaryjean, DNP, RN! Super-helpful!

Thanks Davey Do! As an aside, I had to look up "Wrongway Regional Medical Center," and found a link to a post you made after meeting the CNO. Thass some good stuff. Pics and all. The title "The Hypocritical Superfluous Dog & Pony Show Safety Revi...

Hey everyone, What skills do you wish you had more of to help you deal with difficult people at work? (For example: Ability to say no” without feeling like a jerk Not let people's bad attitudes get to you Ability to stay calm when annoyed Knowing...

Sure, Ceesmom. The training helps stressed out nurses who hate conflict learn skills that make them feel confident and calm -- even around difficult people or conflict. I'm not sure whether or not it fits the forum protocol to post a link here, so j...

Of course I wish you never had to be accosted by verbally abusive folks in the first place (!), but since there's no changing others -- those would be fabulous skills to have!

To all the nurse lovelies and studlies who shared your thoughts about what you hate most about your job -- thank you!!! After reading everyone's responses, I would have guessed Inadequate Staffing” to have been in first place. However, after tallyi...

Thanks, Marisette, for your response. I think when individuals themselves aren't rude, it's often difficult for them to know how to respond to those who are because (on top of the rudeness) -- the behavior is so unexpected. Not what we're taught abo...

Honest, self-aware answers like this are my faves! Most folks who engage in passive-aggressive communication aren't aware that they are doing it. Love that you know it! Thanks for your candor, KiusLady.

That makes sense. Thanks for your input!

a better, more subtle influencer is how I see it

Ya, that makes sense. Feeling too much is difficult in any job, but I think especially in a vocation like nursing. So much pain and discontent in the room. Too much if one is absorbing it all.

I'd love to hear how it goes!

Julius Seizure, hello! I remember you from an emotionally-in-touch comment you made on a different post of mine. And here you are again.... with another self-aware comment! I wonder if guided visualization would help create a different outcome in con...

Hmmm…. Well, let's see where we're at. Sounds like you don't want withhold giving them the time, though that clearly would solve the problem by creating consistency. But you don't want to do that because you really value providing the reprieve (th...

Thanks so much for your honest and candid response, RNexplorer. I wish I had a magic wand you could wave that would make the bullies disappear. Or that would instantly give you the assertiveness you want.

Sure thing! When you're a bit of a research nerd, charting stuff like that is actually kinda fun! :)

Thanks for both answers. (And yes, it's a serious question. :)

I'll bet your flexible, cool temperament + stealth bomber (hee hee) approach would be big helps in helping you stay calm when annoyed. What do you typically do when you're annoyed but not calm? (E.g. bottle it, get snippy, get quiet, etc....)

Ug. Rehashing.... the bane of my existence. :/ What do you find you do / feel in the moment instead of feeling calm?

"and make the quickest exit ever" -- :) Ha! I really like your goal​, missmollie -- to be both effective and kind at the same time. Love it. Have you ever seen anyone be able to do that? Shut down nonproductive convo in a way that's not abrupt or h...

Poker body, heh heh. :) You're so not alone in wishing nerves wouldn't show! In fact, when I help clients who have to work with (or be related to) really difficult people of the critical ilk you described, a significant portion of the time is spent ...

Ohhhh, yes. That's good. If you're willing to say, what's your natural tendency in the face of attitude? For me it depends on the person, but I can tend to either get sarcastic, scolding, or - if I'm intimidated by the person - I can go silent. Yuc...

You crack me up. :)

Hee hee....what would you want to do if you could do the Jedi mind trick?