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Hi everyone! I’m relatively new to case management. I just took a position as a discharge planner in October 2021. I really enjoy it but the one sore spot is for our hospital it falls on the shoulders of the case manager to give patients the MOOn Medicare form informing them of their observation status. How does your hospital do this and how do you handle the conversation with pts, ie verbage etc? I feel like it puts us in a bad position because pts have questions related to their bills and get pretty upset and the only knowledge I have is that they are responsible for copays potentially and payment goes to 80/20 split. I don’t feel like I have the knowledge to explain and when you put it back on the MDs to explain they don’t want to take responsibility either. I brought my concerns to my manager but she kind of brushed it off saying yeah it’s uncomfortable abs it’s bad that we are “ stuck in the middle” so to speak but didn’t give much guidance besides that. I just hate being in the “ don’t shoot the messenger” role. Thanks for you your help!

Hello! I have been a nurse for about 10 years, with most of that time being on a mother/baby unit that also deals with med/surg(gynecology) patients. I also worked labor and delivery for a year and med/surg for a year. Being a research nurse is something that has always interested me and now I think I have the experience to start looking. My only concern is that no place will consider me because I have no research experience and my background is in OB, not ICU, med surg,cardiac etc. I have been the charge nurse on my unit for the past couple years and I was also considering joining the research council at my hospital to gain some knowledge in the area. What is your experience in getting hired on for a research nurse? What skills were valuable? I think I could really excel in this area if given the chance. Any information would be so helpful!

Hi Everyone! I've been doing some research over the past few months and I really think I want to go back to school with my main focus being informatics. There are 2 programs I really like, one is an MSN degree with an informatics concentration and the other is a Masters in Health Informatics. Can anyone explain the differences between the 2? From what I have researched I think the Health Informatics is a little more broad and made for those from more than just a health care background. My ultimate goal would be to work with hospital staff to develop the EMRs that work for them and then train the staff. I am already a superuser at my hospital and I love helping my coworkers with the computers. Just trying to decide what, if any, big differences there are in these 2 degrees or if they are just different ways to get to the same end goal. Hope this makes sense and thanks in advance for any help!