JacknSweetpea

I'm with all the posts that illustrate the difference between patient care and customer service. However the "powers that be" do not see it that way. I work in a geri-psych facility with 88 residents and 85 of them are on Medicaid....I see it as that us who are working are paying for them to be there. I realize it sounds elitist and I treat all of them with respect, but it is how I feel. I have no problem with dispelling the myths that the marketing and admissions people tell residents and their families to get them to choose the facility I work at. More often than not, they appreciate the straight-forwardness and honesty. As for defusing hostile customers....depends.....are they visitors or the patient? If they're the patient.....then "calmer-downers" might be in order!

That's about how I feel myself, but I do try to be careful at work.....'cause you never know who's best-buddies with the bosses:cheers:.

Uh, let's see...working in a geri-psych LTC, it ranges from the music they make themselves to "Ain't Nothin' But a G Thang".....

I've had it said to me before. I even had a lady tell me her attorney's name was J. Edgar Hoover! Then again, I work in a gero-psych facility. I'm more worried about what our management might do to us if we don't keep the patients happy no matter what!

Hmm...this is a strange story, but with some of the terminations I've witnessed personally, I can believe it. At my place of employment.....a gero-psych facility, I have seen a lot of people come and go for getting on management's bad side. The members of the management team are all related or have known each other their entire lives. However, it might get better since we got a new Executive Director a few mos. ago..

I'm an LPN finishing RN....uh, hmm...when I took an IQ test at 15 it was 96. Below average!!

It is the flying gout. Has to be. No other diagnosis makes sense.

Plenty of it at my job. Management is good at throwing ****at the staff!!

It's shoddy, not "shotty". I have to disagree with the posts stating one has to be on their "A-Game" to be working in the hospital. There are shoddy nurses everywhere because nurses are people and there are shoddy people everywhere. I work in a gero-psych LTC, and shoddy nursing is prohibited. One has to do their job correctly, on time, and with a smile on the face. We are also JCAHO-accredited....not that it means much...

We have a LifeCare in my community and I work with a few people who have worked for them. It seems to be like any other LTC; high patient load, a lot of staff turnover, and a skeleton crew for staffing. My best friend worked for them for 8 years and absolutely loved it. Just have to try it out and see.

That was hilarious, but have a care....the powers that be who watch this might be taking notes!!

It's interesting that someone made a thread about this because we had a nurse at our facility before she moved, whom I believed was a "functioning illiterate". Or she had bad eyesight...I'm not sure. She would ask the rest of us to read MD orders for her as well as others' charting, she didn't look at the MAR while passing pills....AM pills had a yellow sticker, Noon: a pale blue sticker, Evening: Brown sticker, and HS meds had a navy blue sticker. I think she just pulled whatever color for whatever time of day it was. Her charting was atrocious; she misspelled easy, common words such as patient, during, and hour. Maybe she was dyslexic, I don't know. It was very strange...

I don't know about ya'll but if you were to work in the facility I work for....all you get is what you're entitled to by law...your paycheck! Okay, they do offer health & dental, 401K, and flex spending account but that's it. They don't do staff Xmas parties or gifts, no "nurse's week celebrations", no celebrations, or fringe benefits of any kind!

Money buys way too much in this country, even things that shouldn't be for sale. This is likely a small example of similar things that go on in our government, justice system, etc.. This country is of the rich, for the rich, and by the rich. The rest of us do not count, except as "humanitarian" stories to tell at a $5,000 a plate charity dinner!

Behind every good nurse is an even better CNA !!

We are all in big trouble. I can just hear management's flexing of "executive muscles"!

Booze and nookie with my hot husband!!

I treat everyone the same. I don't care what others, including MDs, think of me. It's not so much high self-esteem as it is just having more important matters on my mind.

Alaine, I'm certain you mean well, but Puh-lease dump the rest of the Kool-Aid down the sink!!!

Nightengale....sounds like that facility has a lot of problems, but have a care as to how you talk about LPNs. I personally don't give a rat's patoot about what other LPNs or RNs think about me, but have a care. Oh, and I'm in an LPN to RN program at my local community college, and we utilize the same textbook for basic nursing skills....infection control, calling MDs, etc.. for both programs.

Lady Voldemort, LPN staff nurse, nurse for 3 yrs., duties out in the workforce a lot better as a nurse than student nurse, salary approx. $35,000 per annum, my advice for someone pursuing this field to find out what the job market is like for nurses in your area, get not only a good foundation in nursing practice and skills, but also labor laws, personal finance, and how businesses operate. As an LPN, there really aren't any advancement opportunities in my area, but depends on the state and hiring market. The thing about my job that surprises me about the nursing field in general is how many of the management have gross personality disorders!!! Thus, a course in Abnormal Psych is beneficial. The most exciting thing about my job....well...there really aren't for me, I wouldn't call it boring either. Tedious, at times though!! After one graduates from nursing school...the NCLEX has to be taken to receive licensure. Some states like mine required continuing education hours....those are done through one's employer, nursing journal, online, etc..I spent approx. $3500 on obtaining LPN licensure, I would have been more if I hadn't been given a scholarship.

Zoloft and Lortab....for me, of course!!!

Not trying to start an LPN vs. RN argument here, but just want to inquire if any LPNs have run into nurse managers who make it clear they don't like to have LPNs on staff? The home health agency I work for has a DON who makes it clear during meetings and in conversation that she has no liking for LPNs or their role on the healthcare team. Aaahh....where do these managers come from?

Don't care about that other stuff....meanwhile...I'd like to have an open bar should I be admitted to a hospital!!*wine