Make it stop.
Okay, I do have something productive to say, but that was my first reaction and yes it was in regards to the constant barrage of commentary on this topic.
I have some major issues with the ANAs tackling of the subject.
First, I completely disagree that "incivility and bullying" issues should be comingled with that of violence against nurses/HCWs. VIOLENCE. It is ridiculously irresponsible and I think it should be obvious why it is - this article provides examples. On the one hand you have people who bring weapons into care areas or who become violent in care areas even without weapons, and on the other hand you have Joe Blow who thinks Susie Q may have rolled her eyes.
I will be blunt: *THIS* apparent inability to discern and to discuss issues clearly and tackle them reasonably and factually and without constant exaggeration-to-the-point-of-disingenuousness is embarrassing.
It's such a trainwreck handling of the separate issues and a really funky way to focus on low-level employees and conflate only their behaviors with violence. I mean, this is so trainwreck that even in trying to explain it I feel "all over the place." Well, that's because it is. It's "all over the the place" in a very convenient way, though.
This is an utterly opportunistic theft of a serious issue in order to further an agenda.
What it boils down to is that, although nurses and HCWs may be subject to physical violence and threats in the course of duty, we are going to conflate that with eye-rolling behavior, and we're also leaving the employer out of it for the most part - - their job is to have more policies and make it look like people have a voice, and to tell people about their policies. They aren't even remotely implicated as having more to do with this than that. Sure, they're supposed to treat every episode of "violence" swiftly and the same regardless of who is involved, but since they don't see themselves as being involved, they're off scot-free while nurses read and do millions and gazillions of articles, papers, power points, posters and projects about huffing, sighing, eye-rolling, cliques, exclusion, pressuring, threatening, "failing to help," withholding information, and anything else that individual low-level employees can be blamed for.
My statements are not to be taken as an attempt to defend selfish, jealous, catty, mean, or otherwise impolite behavior. Just the same, nearly all HCWs are working in conditions that involve at least some compromise that could be considered serious or ethically troublesome. Is there any good reason on earth that we can't discuss that and people's reactions to it, and then also (separately) make strides to control and utterly not tolerate things like punching, kicking, scratching, pinching, spitting, shoving, slapping, and use of weapons (at times) - you know, guns, knives/blades of various kinds, home implements, against nurses/HCWs??