Priorities Can Kill: When Passing the Buck Gets Dangerous

Nursing is 24/7, right? So what if you don’t get to a task before the shift is over? Is it really necessary to push a doctor towards action (and thus annoy them to the bone)? It’s not like anyone suffered from lack of action… Or maybe you’re wrong. Nurses General Nursing Article

I couldn't breathe. My chest was aching with a fierceness that made me want to pass out. There was a pounding echoing in my ears so loud that I could hear my heart coupled with irregular breathing. Where did I screw up?! Inside my head I could hear my own voice screaming. What did I do?! I wanted to be sick. WHAT HAPPENED?!

The morning rushed before my eyes in a blur. The checklist started: Report was normal, I had read his labs, the initial assessment was benign-- why would things change so drastically and so fast?! I then remembered a nursing school professor tell me once that the smaller the patient, the faster you run. Unfortunately, this patient was a full-grown adult male and in a matter of 15 minutes he went from talking to me about what he wanted for lunch to unresponsive and gasping for air. What did I miss?!

I did the only thing I could think of... Call the rapid response team, STAT page the doctor and then pray that my patient could hold on long enough for another brain and set of skills to arrive on the scene.

My hands shook as I spiked a bag of saline to bolus a blood pressure that was steadily and rapidly circling the drain. His mean arterial pressure reading should have rang, whistled and had its own blinking emergency lights. When I looked up from our vitals machine the CNA was staring at me completely horrified. She began to edge closer to the code blue button. "Stop!" I forced out. "He has a pulse and he's breathing. Not yet." My words sounded foreign. Not yet?

Standing in the doorway I quickly read through his labs again. Everything was in the red but not critically red.

Then I saw it.

The big ugly culprit.

"Oh no. No, no, no, no."

His bicarbonate level leaped from the screen, almost lost among the metabolic panel electrolytes that are often reported with an oddly brainless faithfulness... The level was TWO days old. Each previous reading had literally been flirting with metabolic acidosis. And yet, there was no critical flag attached, no page to the doctor charted, no addressing of the situation what-so-ever (not even brought up in report or noted that it has been called to the nurse from the appropriate lab source). This critical value had slipped through the hands of doctors, nurses, and the laboratory team before now.

I looked over and watched the accessory breathing on my patient's chest. If I didn't do something now this man will be leaving this World today and at any minute. Responsibility crashed down with a vengeance as my mind rushed into the hyper-speed fueled by fight or flight. It really was life or death now.

Rapid response arrived with a flurry of orders. My resolve grew stronger at the site of my fellow nurse with her familiar rosy cheeks and flustered hair. We started hanging drip after drip. A fourth and fifth bolus, Trendelenburg positioning and then the big guns. 'I NEED DOPAMINE NOW!'

Somehow the dopamine was calculated, spiked, hung and started while we were simultaneously checking blood pressure, EKG changes, mean arterial pressure, capillary refill, placing oxygenation via a non-rebreather mask, calling the doctor (who wasn't answering the numerous STAT pages placed) and calling the Intensivist for a bed in the ICU. We begged for intervention without our hospitalist's orders, the ICU doctor had to be the one to make the call.

When the transfer order was placed in the system, I had the urge to go, go, GO! With minimal staff, we rushed my patient's bed down the corridor and burst into the intensive care unit. The hospitalist I had been paging all morning was left in our dust, looking utterly dumbfounded. I felt my blood boil at the sight of her standing there. I wondered what was so important in her day that she couldn't answer multiple STAT pages. I had to shake my head to release the past with my ill feelings because the present was ever pressing and malicious.

A scene unlike any I'd ever experienced emanated before my patient's bed as we rounded into his new room. It seemed as if the ENTIRE ICU was waiting there for us. My throat tightened and I wanted to weep. Knowing that regardless of the situation fighting to kill the man in my care, the culmination of what had been done and what was to be done could all be the things needed to save him.

The next moments unfolded like a dance. A fine waltz where everyone knew their turn, where they were going and knew the next steps needed to be. In a matter of minutes, multiple other IV sites were placed, a tube was in my patient's throat, a ventilator had been set, and all seemed relatively calm and controlled. My head was spinning after blurting out report over the rush, the waltz, which had come to an abrupt halt. Each individual in that room had listened to the details of my care that morning. Few questions were asked, some eyes were wide with disbelief and then, it was over. My role in this man's life was over.

I watched the milky bag of Propofol dripping through my patient's line and almost fell into a safe-guarded trance as the room fell silent, faint beeping echoing in the back of my mind. I slowly collected the tubes and tanks, linens and bed to return to my unit. My fight and my advocating were over. It was only now I felt as though I could breathe. The urgent need to continue praying for the man I had been talking to only hours before pressed down like rushing water. The phrase, "I hope he lives, please live, I hope he lives," played over and over in my head like a broken record.

Please, let it be so.

Upon returning to my unit, I addressed the physician that had successfully missed every call and page from me that morning. My mind has blocked the probable but likely inappropriate chiding and urgent requesting of more prompt response and attention concerning patient needs and emergencies in the future. At some point, I recall sitting down to write a S.A.F.E. report about the lab value that was missed and never acted upon or further investigated.

A week or so later I was getting off the elevator from the cafeteria. A woman exited that I recognized. It was my patient's sister. Fear gripped me for I knew what to ask and what I needed and wanted to hear. I stood tall and asked the dreaded question, "Is he still here? In the ICU?" She smiled a big smile. 'He's been off the ventilator for days. He's sitting up, talking to everyone, even eating and walking. He's going to make it out of here.' With that, she turned and headed on her way with a reassuring nod.

I stepped into the elevator and crumpled, nodding, as if in another trance. He's okay, you're okay, he's okay, you're okay. I wept for the few seconds I had to myself before getting out of that elevator to finish my shift.

In honor of a life that was almost taken by medical mistakes and a lack of action, I challenge all of you to remember that your role as a nurse is heavy and great. But, it is your duty to investigate, to ask questions and push to be the biggest and best patient advocate at all times. It is a great responsibility to have this on your shoulders, but without everyone working together for the greater good, we have the chance to do harm, cause pain and even hasten the end of a precious life.

Specializes in med, surg,trauma, triage, research.

great article,and too true ladyfree28 if no one else is checking, who will ? I read one of those sayings-a-day tear off calendar pages today, said "its takes many to deliberate but only one to take action" - well done you ! the patient will probably never know but its why we're nurses ....

CO2 is not the same as bicarb. I thought I read that he had a metabolic acidosis in the original narrative, presumably indicated by a low bicarb, as it was consumed by the metabolic acids building up from his renal failure. When you can't hyperventilate enough to drop the CO2 in compensation, then it's rapid-response time. Did you know you can measure end-tidal CO2 to see whether the PaCO2 is at the bottom level possible with a hyperventilation effort?

OP: Regardless you did an excellent job the man is alive !!!!!!!! We all know that a patient can change in a second I have seen it where I saw an Asian lady empty her foley and next thing I look up and she is unresponsive!!!! Had a stroke !!! And I worked In

Med surg. Regarding RRT or code blue the man was breathing and had a pulse we all know that it depends on Policy I'm pretty sure she would have called a code blue if needed. Nursing is 24 hrs but sometimes nurses forget this lol

Specializes in Gastrointestinal Nursing.

Great article! I enjoyed reading it and felt the emotion in your well chosen words. Unfortunately every day there are situations that require us to be the bigger person and do what needs to be done for the patient, regardless of the things not done or addressed by fellow nurses and doctors. Thank God there are nurses like you that take being a patient advocate seriously. Not only did you do everything within your power to help the patient, you were mature about the dysfunctional dynamics created by the hospitalist. You were the bigger person, you cared. Thank you for sharing this experience!

RN2B123: The pt had not coded, he still was breathing and had a pulse, therefore a Code Blue would not have been appropriate. Rapid Response was the proper call. The lack of follow-through with critical labs shows in this case, and I have to ask, Why?? Is it that we are so busy with the tasks needed that we get overwhelmed and perphaps do not pay attention to the current lab values? The heart will not work in an acidic environment, and it was most likely the fact that the ph level was not corrected for 3 days that led to this pts demise. Great catch and great article. I bet all of us will be paying much more attention to those lab values after this!! Sometimes I think because our plates are so full we just do not stop long enough to pay attention to the whole picture the pt is presenting and then sometimes something gets lost and we forget to follow through. Jacquie stated that a few changes had occurred at her facility based on this case, so sometimes it takes something this drastic for change to occur. Good exercise!!

Specializes in Rehab, Ortho, Telemetry.

EXCELLENT article; I would love to put it in the newsletter that I do for my telemetry unit (with proper credit to the author and a link to your website). Would that be okay with you?

Specializes in Critical Care, ER and Administration.

A Rapid response is really more of a consult among nurses. It will get you critical care or just an assessment quickly. If you feel your patients life is in danger, call a Code Blue. You may get an upset ER doc but so what. You have the help you need to save your patient.

Specializes in Critical Care, ER and Administration.

This is every RNs worst nightmare. I think you handled it very well. I do have one question. Why wait on the Code Blue? Your concern was a rapidly deteriorating patient that you feared was near death. You don't need to wait until your patient is apenic or puleless to call a code blue. The whole idea is to keep that from happening. I'm on our hospitals RRT Team as the Nursing Supervisor. We preach this to our nurses and staff. The worst that can happen is that you get a grumpy ERP. So what. Your patient is alive. If the physician is too grumpy that is what your supervisor is for. They should have your back.

Specializes in Med/Surg, Onc., Palliative/Hospice, CPU.

Hey all! Thanks for the posts above. I see that the biggest discussion is about a code blue versus not calling one. I can tell you that things could have moved MUCH faster if I had pushed the button (that is for sure). I actually will touch base with my rapid response team and ask them what they think would be a good choice. You never know.