I posted this on the general discussion board, but just in case you didn't see this, I wanted to get as many opinions as possible.
I'm curious to see if any of you have witnessed such an utter disregard for a patient's care and feelings. My good friend is pregnant with her second child. She goes for her first sono and needed a pap as well. She's in the stirrups, prepped for her pap when the doctor's cell phone rings, AND HE ANSWERS IT!!! She's laying on the table with her feminine business exposed and he stops to take a phone call. And, as if that wasn't bad enough, during her lady partsl sono, he has the probe inserted, he's examining the uterus, and guess what? THE PHONE RINGS AGAIN!!! And yes, HE ANSWERS IT!!! As a woman, I am absolutely apaulled, as a student of the profession and the daughter of a physician, I am angered. What absolute arrogance!! Have any of you ever seen anything like this? Maybe I'm just crazy, but I'm thinkin that this type of thing crosses the line. What do you think?
thank you betsrn i appreciate all that you have said ita....thank you. i do plan to speak with him to let hm know i am sorry if he felt i was disrespecting him, but he was not exactly being professional himself.
if any one would like to respond to my post please continue to do so in the thread some of the things doctors do or say that really piss me off!thank you!
Thank you BetsRN I appreciate all that you have said ITA....Thank you. I do plan to speak with him to let hm know I am sorry if he felt I was disrespecting him, but he was not exactly being professional himself.
While you're apologizing don't forget BetsRN's other advice about writing about what happened and giving it to your manager (even if you don't actually make a complaint against him). You wouldn't want him to come back at you later without all your bases covered....
While you're apologizing don't forget BetsRN's other advice about writing about what happened and giving it to your manager (even if you don't actually make a complaint against him). You wouldn't want him to come back at you later without all your bases covered....
S/W with my manager already, I just need to get on paper :)
S/W with my manager already, I just need to get on paper :)
Get it on paper (ASAP before you forget the details) and then let it go!! Rise above it. You needn't speak with him about it at all. If he ever brings it up, just tell him you have writen the incident up and if he wants to take it further, he can go directly to your manager. That usually blow the wind right out of their sails!
Do not give him the satisfaction of speaking with him about it again.
Actually, though, I do hope you have taken the others' advice and will adjust the way you would respond in the future. Please do not speak back, say "whatever" or anything else of a similar nature. Those are truly very unprofessional responses and then you are as wrong as he is.
Few years ago my father became very ill with a rapid heart rate of 220 and my mom called for an ambulance because he became very confused with the heart rate as well. She had them take him to the ED in a smaller city than where I live. He was pretty sick. her cell phone had just rung with my sister calling from another state when the doc came in and actually said to my mom, very nastily, "I don't have time to screw around with you so I can get his history. if you want him seen here instead of somewhere else then get off the phone."
Me, being the only one in the family that is a nurse and a big mouth, immediately said "excuse me? what did you just say????????" and all became very quiet. I said "You do not talk to my mother like that or anyone else in this family. We pay you not the other way around. You have absolutely no reason to come in here and get nasty with us. you can always say you need a history and be halfway nice about it. How about you going back out and collecting a professional attitude and come back in here and act like a professional and a caregiver that you are being paid for. If not we can always go higher up and talk to whoever about her behavior.
She stomped out and went back to the desk and threw my dad's chart across the room and went to the doctors lounge. Several of the nurses came in and ask what happened. We then found out all the nurses hated this one doc, because she is rude and nasty to all of her patients We were going to take Dad to another hospital, further away and by ambulance, and I planned to go the the AMA and also to the CEO at that hospital. I don't know if one of the nurses told this woman what our plans were but she came back in and apologized and treated my mother with a great deal of respect. I was amazed, knowing how some docs are. I just wish some patients would realize this and work accordingly with it.
Dad was admitted and I still reported the doc to the CEO. And Mom took me out for a steak for defending her and Dad.
Few years ago my father became very ill with a rapid heart rate of 220 and my mom called for an ambulance because he became very confused with the heart rate as well. She had them take him to the ED in a smaller city than where I live. He was pretty sick. her cell phone had just rung with my sister calling from another state when the doc came in and actually said to my mom, very nastily, "I don't have time to screw around with you so I can get his history. if you want him seen here instead of somewhere else then get off the phone."
Me, being the only one in the family that is a nurse and a big mouth, immediately said "excuse me? what did you just say????????" and all became very quiet. I said "You do not talk to my mother like that or anyone else in this family. We pay you not the other way around. You have absolutely no reason to come in here and get nasty with us. you can always say you need a history and be halfway nice about it. How about you going back out and collecting a professional attitude and come back in here and act like a professional and a caregiver that you are being paid for. If not we can always go higher up and talk to whoever about her behavior.
She stomped out and went back to the desk and threw my dad's chart across the room and went to the doctors lounge. Several of the nurses came in and ask what happened. We then found out all the nurses hated this one doc, because she is rude and nasty to all of her patients We were going to take Dad to another hospital, further away and by ambulance, and I planned to go the the AMA and also to the CEO at that hospital. I don't know if one of the nurses told this woman what our plans were but she came back in and apologized and treated my mother with a great deal of respect. I was amazed, knowing how some docs are. I just wish some patients would realize this and work accordingly with it.
Dad was admitted and I still reported the doc to the CEO. And Mom took me out for a steak for defending her and Dad.
Sometimes you just gotta do what you gotta do.
Ah but you were a patient's family member, not a colleague, so it isn't the same.
The best thing our administration did was put an "Abusive Physician Policy" in place. WOW did things change! I highly recommend you investigate putting such a policy in place.
We currently have one OBGYN on probation because of his attitude, slamming charts, and speaking unrespectfully to the staff in front of the patients. I don't think he ever thought it would happen to him... but it did!
I posted this on the general discussion board, but just in case you didn't see this, I wanted to get as many opinions as possible.
I'm curious to see if any of you have witnessed such an utter disregard for a patient's care and feelings. My good friend is pregnant with her second child. She goes for her first sono and needed a pap as well. She's in the stirrups, prepped for her pap when the doctor's cell phone rings, AND HE ANSWERS IT!!! She's laying on the table with her feminine business exposed and he stops to take a phone call. And, as if that wasn't bad enough, during her lady partsl sono, he has the probe inserted, he's examining the uterus, and guess what? THE PHONE RINGS AGAIN!!! And yes, HE ANSWERS IT!!! As a woman, I am absolutely apaulled, as a student of the profession and the daughter of a physician, I am angered. What absolute arrogance!! Have any of you ever seen anything like this? Maybe I'm just crazy, but I'm thinkin that this type of thing crosses the line. What do you think?
Not only rude, but gross! He is gloved, doing an exam, answers the DIRTY phone and contines on with the exam....yuck. We have a doc that put is ice cream pop down on the edge of a delivery table to catch the baby...he was sitting on his stool gowned and gloved eating his popcycle and put it down in time to stand up and catch the baby. I wonder what the pt was thinking.
Not only rude, but gross! He is gloved, doing an exam, answers the DIRTY phone and contines on with the exam....yuck. We have a doc that put is ice cream pop down on the edge of a delivery table to catch the baby...he was sitting on his stool gowned and gloved eating his popcycle and put it down in time to stand up and catch the baby. I wonder what the pt was thinking.
Peaches N L&D
61 Posts
if any one would like to respond to my post please continue to do so in the thread some of the things doctors do or say that really piss me off!thank you!