should nurse managers wear scrubs?

BuckyBadgerRN, ASN, RN · Nov 9, 2011

Homework?

mazy · Nov 9, 2011

A page? You want us to actually give you the page of the book? Is this a joke thread? Like the "should I be a nurse?" thread?

rebeccalee83 · Nov 9, 2011

not homework, and not a joke. some changes happening at work. I am not a manager and I guess this is a book given to our managers when they are hired.

Wasn't sure if the subject had hit home with someone and they might remember reading of this.

FLArn · Nov 9, 2011

Who is Quint Studer and how many books of how many pages each has he written? And why is what the nurse managers wear of any consequence to anyone's practice? I guess if they take an assignment or assist in any way with hands on care they may need to wear scrubs. If not, then I guess business wear would be more appropriate.

MrChicagoRN, RN · Nov 9, 2011

Who is Quint Studer and how many books of how many pages each has he written?

Quint Studer spent ten years working with special needs children before entering the healthcare industry in 1984 as a Community Relations Representative. From then until he founded Studer Group he served as Department Director, Vice President, and Senior Vice President at a number of organizations and as president of Baptist Hospital in Pensacola, Florida.

"Nurses are the heart and soul of everything you do. Pay close attention to their wants and needs, and take meaningful steps to address them, and you can transform your entire organization. When nurses are happy, patients are happy--and everything else naturally falls into place."

~ Quint Studer

http://www.studergroup.com/content/tools_and_knowledge/tools/associated_files/Toolkit-Standards.pdf

The toolkit talks of organizations setting their own standards, but does appear to support this viewpoint:

Personal Appearance

Our appearance represents the physicians and the staff to the public. Our appearance shall

reflect our respect for our patients, our customers, and ourselves.

* Our dress will always be professional, tasteful, and tidy. Good personal hygiene is

expected.

* Dress code policies will be followed in accordance with the practice standards

- uniform/scrubs for clinical staff

- appropriate business/street clothing for non-clinical staff

- non-distracting jewelry, perfumes, and accessories

- a smile is almost always appropriate

- body piercing, tattoos, etc. are highly discouraged but will be handled

individually by the practice manager

* Identification badges or nametags will be worn

FLArn · Nov 9, 2011

Thank you for the bio on Studer. The first portion of my post was slightly tongue-in cheek as regarding how the OP expected anyone on the board to be able to regurgitate a specific page number from a specific work. I believe the rest of my post pretty much states what Studer puts forth as appropriate dress: scrubs for clinical and business dress for nonclinical staff; and I had never heard of the man. Just posted common sense opinion.

Sorry many times my attempts at humor are misunderstood. Someday I'll learn to keep my opinions to myself.... :banghead:

Trauma Columnist · Nov 9, 2011

Quint Studer is the guru of customer service.

Pres-Gainey, all the other stuff.

He is even an author.

I would suggest just doing a google search of Quint Studer, going to his website and then doing a search there.

Personally, I don't think managers have to wear scrubs.

MrChicagoRN, RN · Nov 9, 2011

I believe the rest of my post pretty much states what Studer puts forth as appropriate dress: scrubs for clinical and business dress for nonclinical staff; and I had never heard of the man. Just posted common sense opinion.
Sorry many times my attempts at humor are misunderstood. Someday I'll learn to keep my opinions to myself....

No, no needs to keep opinions to yourself. I recognized the post for what it was

I just thew in what I did because so often here we see posts by those who think good customer service is the enemy of good nursing care, and good use some exposure to Studerisms.

And yes, your common sense answer is correct. Much of his stuff is common sense, but unfortunately common sense isn't common :up:

yvfair · Nov 9, 2011

If I were a manager, I would wear scrubs unless I had a special meeting on a particular day that required me to dress up. My reasoning behind wearing scrubs is: there are times when the manager needs to work the floor due to understaffing or unit needs assistance on busy day. Plus, this shows the team that I am willing to get out on the floor and get dirty with the best of them but if Im dressed up, then automatically it's perceived that I dont plan on doing any work on the floor

rebeccalee83 · Nov 10, 2011

Thank you MrChicagoRN! I found exactly the information I was looking for thru your link!

As I said, there are some changes being implemented at our hospital in an effort to boost our excellence scores. I had heard from the librarian at our hospital that the book Hardwiring Excellence by Quint Studer was given to all nurse managers hired on.

I was surprised this week to see my manager, who is always dressed very professionally, now wearing scrubs....If we are following the Studer Model I was curious to see where this new dress code initative was outlined. I had gone through the book and not found what I was looking for.

I was just seeking out some help researching the topic.

I thought this was a forum to ask for help and offer help in return, please be respectful of those who are trying to educate themselves.

That Guy, BSN, RN, EMT-B · Nov 10, 2011

WHy should they? Its not like they work the floor......