Not a leg to stand on

WOW! All that for a really insignificant complaint? Sounds to me like there should be more to the story. Do you have a history with this manager? Were they trying to get you to retire, to hire a younger nurse for less money? I mean, really, a patient didn't get a bed bath? Yeesh, half the nurses at the hospitals would be in trouble. Hmmm, lets see, run that code, hang the blood, take the doctor's order, pass my meds or go give the bath.

I'm sorry you are having to deal with all that. Grieving families shouldn't be placed above competent, experienced nurses. I would be sad to see some of our 20+ year nurses get the boot for minor infractions, we all make mistakes, get busy with a code, etc. Where was the family when this pt needed a bath? Also, where are the NM that will do their job and stand up for their nurses?

Many thanks for your comments. The whole matter is a charade, that is why I am going public as well as taking the Trust to Tribunal after 18 months of bEing shunted up blind alleys by my Union. The whole matter is because I stood up for myself, my record and references were ignored--this family I think were deemed "important"---none of it made sense, but to say no-one will listen to the nurses side when terminal care is involved is scary. If I had bed-bathed the patient, having awakened her when she was asleep, got her agitated, given her an injection and she had died, doubtless I would now be on a murder charge" Its scary. Thank goodness I am retired!The family sat in a circle in a hostile way, very difficult to talk to --like the film set from An American werewold in London--the slaughtered lamb scene!!!!!

The complaint was never resolved, I was sent onto days and left unsupervised! despite my ahem ! lack of nursing skills after 40 years, i was told thee was no problem with my practise. Which I knew of course!

The tribunal is about why I was treated differently to other staff on nights--this has never happened to anyone else despite some serious incidents!

GS

i am glad that you got retirement...stressful families can come up with some strange ideas but this should be taken under considertion when the ptb look over a complaint

clear your name if you can your knowledge of your nursing skills are the most important thing

You were the sacrifice this company made to insure no bad publicity for them. Clear this situation up and then enjoy your retirement. I am sure there are many former patients out there who appreciate all of the time and skills you used to help them.

Defamation of Character or Legimate complant.

Okay, Peoples complaints have to be lsitened to but as far as I am concerned--the accused--it was verbal abuse and deefamation of character.

When does a letter of complaint become defamation of character and personal abuse. ?

Abuse of staff --physical and verbal--is not supposed to be tolerated. My character was defamed in a letter of complaint about me and my colleague who visisted a family overnight as explained.

I later found out my colleague had retracted her original statement, apologised and said she had learnt (??) thus not geting penalised as I was ( by among other things a young manager saying I should be "nipped in the bud" among other things ( when I was on the point of r retirement!!!!!)

I consider this letter to be defamation of character but was told I "HAD NOT A LEG TO STAND ON" and that all these non nursing managers were "utterly shocked" because I had said the woman complaining was being malicious( for reasons I understood but malaicious and defamatory nontheless).

The complainant gushed over just about all other professionals saying they were all "overworked and wonderful" persumably implying we were not! ( we worked 10 hours shifts driving round the area, often 100 miles without a break)

She said we made a "desperate situation worse". Indeed we did no such thing, and her reasons afterwards were merely personal critisism because we did noit wave a magic wand. In fact my feeling is she wanted a doctor to shunt her mother off to hospital thus taking responsibility out of her hands--and her family-s--they did not want nursing solutions. There was actually nothing"desperate" happeneing!!!!!!!!And if there was, she did not say so despite repeated attemps at conversation by me and my colleague.

She critisized everything we said, her only real legitimate complaint was that my colleague did not sit down--no seat was available or offered--and we did not take our coats off.

The defmation, however, is in these words.

THESE TWO NURSES SHOULD NOT BE ALLOWED INTO THE HOME OF A DYING PATIENT WITH THE ATTITUDE AND I STRONGLY SUGGEST THEY NEED SOME RELEVANT TRAINING IN BASIC NURSING CARE SKILLS NOT TO MENTION A CRASH COURSE IN COMMUNICATION AND COMPASSION FOR THE SUFFERING.........HOW DIFFERENT DROM THE OVERWORKED GP DR .................WHO CALLED MANY TIMES ON HIS WAY HOME JUST TO OFFER SUPPORT DURING THE LAST FEW MONTHS OF MOTHERS LIFE( I have my own ideas on this last sentence knowing this particular GP!) ALL THE OTHER PROFESSIONALS WERE SIMILARLY DESCRIBED AS ABSOLUTELY MARVELLOUS AND SO ON.--THOUGH THE GROUND WORK HADNT OBVIOULSY BEEN DONE OR WE SHOULD NOT HAVE HAD THE ENSUING DRAMATICS.

finally she ends by saying we were TIRED AND INCOMPETENT.

I was also told that she had said we both looked UNKEMPT AND UNTIDY.--all this critisism however, was withdrawn from my repentent colleague and I was left as the sole offender.!! ??

As I have said it was a ten hour shift and a windy morning, our iniforms are not very impressive and we no longer wear hats so our hair does get blown around.

I have many many letters of thanks and press cuttings from the care I have given in the past ,I was on the point of retirement,I taught on the palliative care course, and not one manager would listen to me about the strange behviour of this family and thier lack of reposnse--even though they and a trained nurse relative in the house.

Although I appreciate that complaints have to be investigated, management just wanted me to agree and repent to make life easy and to go on their silly support plan--though I agreed to the latter, as I no longer wanted to work on nights with a bullying, unsupportive manager, no plan was ever put in place and I continued on days ON MY OWN ( we only worked in pairs overnight for safely). I eventually left through "STRESS" after uncovering all the documentation myself, the RCN not really being any help.

I still maintain this was DEFAMATION OF CHARACTER and should have not have been taken at face value just because it involved a terminal care scenario.

I do not and never have given any less than my very best to all my patients and take this opportunity to refute the allegations about me, even though I never got any sense from management who just continued to hold menaingless meatings with me and refuse to examine the issues fairly or with an open mind--presumably from fear of the local rag getting wind of it (they already know anyway ).

I lknow I am not the only person who has been treated badly by management, as I am a member of Julie Fagan's CAUSE campaign and the disgraceful goings -on in the NHS towards innocent is horrendous. MY FEAR IS THAT IF I HAD BEEN ACCUSED OF HASTENING THE DEATH OF THIS LADY, BY, FOR INSTANCE, GIVING SOME MEDICATION ( thankfully she did not need anything or die on my presence) I WOULD HAVE BEEN TOLD BY MY MANAGERS " I HAD NOT A LEG TO STAND ON. "