Need advice and/or maybe shoulder to cry on...

Specialties Geriatric

Published

So, a little over 4 months ago I took a RN position at a long term care facility close to my home and my children...littlest just started kindergarten. When I was looking at this position and then had agreed to it, I had an understanding with the DON that I was interested in using the RN education that I worked so hard for. She said she would work it out so that I could do some QA type work, which I am doing and that I would really have to work very little on the floor. Okay, this much is true. I have really nice hours, can come and go if I wish during the week though really haven't taken much advantage of that and I work on the floor every 3rd weekend.

So, you may be wondering what the deal is??? This is what's up. I am enjoying the challenge of doing QA. It is a new experience for me and I'm learning alot, however I am extremely overwhelmed. I am supposed to be taking on infection control at some point. I do the employee health stuff, the monthly med sheets, the incident investigations etc...the list goes on and on. Oh, and I am like the medical records person including typing out dictation. You name it, I do it. It is way plenty. I have written policies, made flow sheets on and on. The thing that bothers me the most is I feel I get nothing done partially because I'm still figuring out what is going on and part because of constant interuptions. I also do all of the weekly skin assessments. We are small potatoes compared to some places. I wish I could feel real good about things, but I don't. I want so bad to do this job but get irritated about being overwhelmed and I feel like I am always having to play back up for the nurses on the floor. The DON comes to me to ask me to get an order for this or an order for that, or check this res. O2 sat, or assess this res. or make sure this nurse did this or that. I hate that! I ask myself when are these nurses going to be accountable for their practice? Because I feel that is what it amounts to. I don't mind pitching in when stuff is crazy on the floor, don't get me wrong, but I feel I am caught between the DON and the nurses she doesn't feel she can trust.

I am all about education. I have offered to do some education, but have been encouraged yet shot down in making this happen. The DON feels that the majority of the nurses are beyond help she says. Big things keep getting missed and I have to go pick up the pieces. I am no stranger to long term care. Have been in and out of it many times in the past but most of my experience is acute care.

I don't know what else to say, I think I bantered on long enough.

I just feel like :bugeyes:....nothing more.

Specializes in LTC, MDS, Education.

First of all, it seems like your DON is in the midst of a burn-out. Second, QA is a thankless job. You are caught between getting the charge nurses to improve, and whatever the DON thinks is the "issue of the day". IMHO, the key is your relationship with the DON. She needs to be committed to back you up. Agree with the other posters to delegate the dictation. Good luck to you and let us know how this plays out.........:smokin:

Wow...that is a lot to have your list of duties. Does this place have an ADON, staff educator,charge nurses or supervisors, an MDS nurse? Most of theses duties are split up with those staff and not just lumped one one person. What about medical records?

I would have a sit down and discuss this with the DON. Is she your direct supervisor? Sometimes it is the ADM/

good luck!

Specializes in acute care and geriatric.
So, a little over 4 months ago I took a RN position at a long term care facility close to my home and my children...littlest just started kindergarten. When I was looking at this position and then had agreed to it, I had an understanding with the DON that I was interested in using the RN education that I worked so hard for. She said she would work it out so that I could do some QA type work, which I am doing and that I would really have to work very little on the floor. Okay, this much is true. I have really nice hours, can come and go if I wish during the week though really haven't taken much advantage of that and I work on the floor every 3rd weekend.

So, you may be wondering what the deal is??? This is what's up. I am enjoying the challenge of doing QA. It is a new experience for me and I'm learning alot, however I am extremely overwhelmed. I am supposed to be taking on infection control at some point. I do the employee health stuff, the monthly med sheets, the incident investigations etc...the list goes on and on. Oh, and I am like the medical records person including typing out dictation. You name it, I do it. It is way plenty. I have written policies, made flow sheets on and on. The thing that bothers me the most is I feel I get nothing done partially because I'm still figuring out what is going on and part because of constant interuptions. I also do all of the weekly skin assessments. We are small potatoes compared to some places. I wish I could feel real good about things, but I don't. I want so bad to do this job but get irritated about being overwhelmed and I feel like I am always having to play back up for the nurses on the floor. The DON comes to me to ask me to get an order for this or an order for that, or check this res. O2 sat, or assess this res. or make sure this nurse did this or that. I hate that! I ask myself when are these nurses going to be accountable for their practice? Because I feel that is what it amounts to. I don't mind pitching in when stuff is crazy on the floor, don't get me wrong, but I feel I am caught between the DON and the nurses she doesn't feel she can trust.

I am all about education. I have offered to do some education, but have been encouraged yet shot down in making this happen. The DON feels that the majority of the nurses are beyond help she says. Big things keep getting missed and I have to go pick up the pieces. I am no stranger to long term care. Have been in and out of it many times in the past but most of my experience is acute care.

I don't know what else to say, I think I bantered on long enough.

I just feel like :bugeyes:....nothing more.

Hi, glad to hear you get out your frustrations and stuff- I know that you appreciate being close to home for your kids and kudos for putting them first. Remember we work in order to live, we don't live in order to work. Get your satisfaction and ego from home- never from work.

You've only been there 4 months, that is not so long. you're still in the orientation process really- finding your place- it sounds like you made your own position- not like you took over someone elses. Being an ADON (sounds like de facto you are) means assisting the DON with what she feels is important.

When you say that you are interrupted- it sounds like you are letting others dictate to you how to allocate your time and energy- learn to listen and prioritize in order to get your projects done.

Despite it all- and its good to vent- i hope you find some satisfaction and joy at work. Believe me there are worse jobs.

I'm sure they appreciate the job you do more than you realize.

If you want- invite your DON for a cup of coffee and a talk. It helped me once.:twocents:

Specializes in Almost everywhere.
Wow...that is a lot to have your list of duties. Does this place have an ADON, staff educator,charge nurses or supervisors, an MDS nurse? Most of theses duties are split up with those staff and not just lumped one one person. What about medical records?

I would have a sit down and discuss this with the DON. Is she your direct supervisor? Sometimes it is the ADM/

good luck!

No ADON, all of the LPNs and RNs on the floor are considered "charge nurses", no supervisors really, yes we have an MDS nurse who is a LPN. I have taken over alot of what the MDS nurse was doing because she is now also doing medicare billing. Medical records? I am medical records. :chuckle

Yes the DON is my direct supr. Definately agree on the sit down. Just need to get her time and attention, not having much luck there.

Specializes in Almost everywhere.
Hi, glad to hear you get out your frustrations and stuff- I know that you appreciate being close to home for your kids and kudos for putting them first. Remember we work in order to live, we don't live in order to work. Get your satisfaction and ego from home- never from work.

You've only been there 4 months, that is not so long. you're still in the orientation process really- finding your place- it sounds like you made your own position- not like you took over someone elses. Being an ADON (sounds like de facto you are) means assisting the DON with what she feels is important.

When you say that you are interrupted- it sounds like you are letting others dictate to you how to allocate your time and energy- learn to listen and prioritize in order to get your projects done.

Despite it all- and its good to vent- i hope you find some satisfaction and joy at work. Believe me there are worse jobs.

I'm sure they appreciate the job you do more than you realize.

If you want- invite your DON for a cup of coffee and a talk. It helped me once.:twocents:

I am slowly getting a handle on the interruptions. If I think about it, it is better than it was. Usually it is the floor nurses coming in the office wondering how to do this or that, generally it is simple stuff like changing med times etc. I am flattered that they want my advice but sometimes it seems like they can't make any decisions on their own, somehow they do when I'm not there. Other times me thinks they want me do their job and mine too.

I do need to remind myself that I do get told often how "awesome" of a job I am doing. I only got told that maybe once a year at my eval at my previous place of employment and then again when I was leaving. I just don't always feel like I'm doing well since I am still learning and so overwhelmed.

Thanks for the advice and encouragement!

Specializes in acute care and geriatric.

Thanks for reminding me how important it is to get positive feedback on your job- I always end a shift by telling the CNA's that it was a pleasure working with them today (obviously if it really was- not if it wasn't).

Try not to be so hard on the nurses on the floor- they come to you looking to learn- see it as a teaching experience. It really is a complement. Ad you said- they manage when you're not around... it sounds like they look up to you.

You are doing QA/UR are you doing inservices/ staff education?

Specializes in Almost everywhere.
Thanks for reminding me how important it is to get positive feedback on your job- I always end a shift by telling the CNA's that it was a pleasure working with them today (obviously if it really was- not if it wasn't).

Try not to be so hard on the nurses on the floor- they come to you looking to learn- see it as a teaching experience. It really is a complement. Ad you said- they manage when you're not around... it sounds like they look up to you.

You are doing QA/UR are you doing inservices/ staff education?

And thank-you too. I am supposed to be doing staff education but am met with everyday roadblocks of just trying to keep afloat. It will come in time if I am patient. My relationship with the nurses has improved since my last posting. I agree it is important to let staff know that they are appreciated because they don't hear it near as much as they should. We are to the point right now that the nurses come to me for assistance and are starting to make very good judgement calls on their own, and I let them know that I am proud of them for that. I try to make pitfalls into learning experiences for all of us. Seems to be working.

Specializes in acute care and geriatric.

GOOD FOR YOU! So nice to hear a happy ending - Keep up the amazing work!

It sounds like they made you the ADON without giving you credit for it... Or it sounds like your DON is just pushing off her responsibilities on you... I feel for ya.. I just wrote a post about being frustrated/aggravated with LTC.. I was reprimanded at work friday.. and my form I had to sign just really brought my spirits down.. it was a bunch of generic language instead of being exactly what the reprimand was about.. actually, it didn't state anything about what the reprimand was about.. I was basically told, in a nut shell.. that I'm a lousy poor performing employee. I bust my bum at work every time I'm there.. I never tell a resident no, I don't find an aide, I do it myself.. so because my resident care is improved, there isn't enough time to perform other things that need done... I've never been appreciated for the things that I do, just the negative. i have no one to talk to about this... and I hear you about the kids.. i have small ones too, and by the time i get home from work, I'm too exhausted to play..

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