In honor of National Case Management Week 2022 (Oct. 9-15), the Commission for Case Manager Certification (CCMC) is highlighting the great work you passionately do, putting your patients first. To show their gratitude, CCMC is sponsoring a contest for nurse case managers.
To participate, answer the following 2 questions (1 or both) for a chance to win a share of $200 in total prizes!
Post your answers in the comment section below.
The Commission for Case Manager Certification is the first and largest nationally accredited case management certification organization, credentialing more than 50,000 professional case managers and disability management specialists.
1) Take a deep breath, step away for a minutes. Seek sunshine, even through a window if possible. I exercise every single day and I take art classes weekly.
2) Active listening skills. Case management is harder than ever, and COVID has presented new barriers and pushed patients and families to their maximum stress level. Relationships are better established when patients and families feel heard—even when their requests cannot be met.
What are some things you do to give yourself time to think and breathe?
Using my commute time to catch up on things that bring me joy, like singing along to music, listening to audio books or a sermon. Putting on eye masks while I'm doing dishes and watching a movie makes me feel like a rockstar who is taking care of the family AND myself! My family started fostering puppies and kittens, and I find that petting these little animals bring me lots of joy. Writing to-do lists help me feel less anxious about the upcoming week and organize my thoughts. Taking a shower with a heavenly scented shampoo or body wash help me relax right away. Asking my hubby for massages after a long week of work also make me feel like a million bucks afterwards!
What do you think is the most important attribute of today's professional case manager?
Helping patients navigate through the healthcare system. I try to teach my patients to advocate for themselves, they have rights but still need to work within the confines of their insurance plans. Educating patients on what's coming up helps them take more ownership of their care and health. Ultimately, they will be at their best health with our help and will not cost the healthcare system unnecessary dollars.
1. (a) I find time to sit or walk at the nearby beach and close my eyes to clear all thought, or (b) park somewhere quiet and listen to Bach.
2. Among all of the skills I have, I believe advocacy is the greatest asset that I provide to my patients. I don't refer to them as clients. I come from Old School Nursing. A client intimates a sort of business transaction. A patient - nurse relationship includes family as well.
I do several things to relax. I knit all kinds of things. Family members know to expect something knitted for their birthdays and holidays!! I am an avid ballroom dancer (Amateur of course). The attention needed to master the variety of things involved combined with the music make a very good stress reduction venue. Surprisingly, most of the students at the studio I go to fall into a couple of employment categories - teachers and nurses lead the way. I also volunteer at the local Renaissance Faires. Dressing up, mastering a “new” language and playing all day also relieve stress.
2. The things that I find most important to a case manager is understanding that the illness/injury affects all the members of the family, not just the injured person and having them all “on board” is essential. Next is listening, really listening to words, facial expressions, body language. Then applying all that wonderful knowledge we have to “fix” the problem as best we can.
Debbie S
1 Post
To think and breathe I walk away from my work load , I take off my shoes to feel grounded and I stretch to the sky, and hang my arms low for 5 minutes- if able I do it in the sunshine - so revitalizing!!