My D.o.n. Is So Unprofessional!!!!

[RNFROMTHEHILL]

My DON is so unprofessional. She called my office which is steps away from hers and started screaming at me with her office door open. I am a MDS-RN, and she told me that I needed to come in and do my part of the patient admission on a Saturday. My part of the admission literally takes 30 seconds because all we do is export the patient from one system we run in our facility to another. We actually have some le-way as to when we do an admission assessment on our patients, we actually have to evaluate which reference date would be better to use if it's a medicare A patient. Anyway, Our admission nurse and my DON are friends and the admission nurse thought that because she had to come in that MDS should have to come in also, even though she is crossed trained to do our part of the admission for this reason. When told to come in, I asked my DON why the admission nurse could not do this and when she started screaming at me about how I should pull my weight and be a team player I explained that gas is 3.50 cent a gallon and that I live 30 minutes away! why should I come in if a nurse who can do my part will be there anyway. Now here's the unprofessional part. She started screaming about how I was not a team player and how I should not be allowed to work part-time b/c she couldn't be part-time b/c of her position. She also said that should have to come in and do the entire admission because our admission nurse had more senority than I did, which a slap in the face because I have been there 2 years longer than her and she didn't even realize it. Not only did other nurses hear her rake me over the coals, but so did CNA'S and residents. She was so loud. I ended up telling her that I would come in and do it, just to get her to stop yelling. I am not sure what to, I realize that I may should have come in with no questions asked, but it didn't make sense. Should I hit the road because of this disrespect?

[RN1989]

You will find stuff like this EVERYWHERE. If you would prefer not to have such close contact with a DON, then going to a hospital or taking a floor job in LTC will get you out of the most direct line of fire and make take some heat off of you. But remember, the grass isn't greener at another job, the manure just smells a little bit different.

[catlynLPN]

My DON is so unprofessional. She called my office which is steps away from hers and started screaming at me with her office door open. I am a MDS-RN, and she told me that I needed to come in and do my part of the patient admission on a Saturday. My part of the admission literally takes 30 seconds because all we do is export the patient from one system we run in our facility to another. We actually have some le-way as to when we do an admission assessment on our patients, we actually have to evaluate which reference date would be better to use if it's a medicare A patient. Anyway, Our admission nurse and my DON are friends and the admission nurse thought that because she had to come in that MDS should have to come in also, even though she is crossed trained to do our part of the admission for this reason. When told to come in, I asked my DON why the admission nurse could not do this and when she started screaming at me about how I should pull my weight and be a team player I explained that gas is 3.50 cent a gallon and that I live 30 minutes away! why should I come in if a nurse who can do my part will be there anyway. Now here's the unprofessional part. She started screaming about how I was not a team player and how I should not be allowed to work part-time b/c she couldn't be part-time b/c of her position. She also said that should have to come in and do the entire admission because our admission nurse had more senority than I did, which a slap in the face because I have been there 2 years longer than her and she didn't even realize it. Not only did other nurses hear her rake me over the coals, but so did CNA'S and residents. She was so loud. I ended up telling her that I would come in and do it, just to get her to stop yelling. I am not sure what to, I realize that I may should have come in with no questions asked, but it didn't make sense. Should I hit the road because of this disrespect?

Wow! What a witch! Don't you just hate that kind of treatment?

I've had that happen to me, too, and it is sooo embarrassing.

Why can they not at least pull you in the office behind closed doors???

And even behind closed doors, it's still uncalled for.

How do they think they will get people to do anything for them giving out that kind of treatment?

VERY disrespectful and IMHO, DONs like that will never get MY respect.

[Dolce, RN]

I would be packing my bags.

[JBudd, MSN]

I would request a meeting with the CEO, with the DON present. List exactly what she said, the manner, and that she would not listen to your explanations of what was best for both the patient and you. (Why should a facility pay you overtime on a Saturday for 30 seconds of work that can be done by the onsite people?) Then all the "irrelevant" stuff, regarding your working hours and seniority, the disrespect to both you and everyone that was exposed to it.

What do you want to happen? An apology? a reprimand? no future repetition of such incidents? A reasonable CEO will ask you that as well.

[sailordave]

When face to face with an angry screaming boss who is screaming for no good reason then do what I learned in the Navy. Smile, nod your head, and say "OK chief". You're not actually agreeing with what the boss has said but your reply will do one of two things. Either it will calm the boss down to think he/she accomplished something when they really gave you ammunition to file a complaint or it will get them spinning out of control in rage cause what they were really looking for was a fight and a reason to fire someone. But by saying "OK chief" with a smile you haven't given them a valid reason to do anything to you.

[TazziRN, RN]

I agree with JBudd. You need to meet with her, but you need a third party present. Be matter of fact, state your feelings about the phone call, and make it clear that you expect to be treated professionally in the future.

[RNFROMTHEHILL]

What a good approach, but it probably would have ticked her off even more that I was not coming back at her.

[CoffeeRTC, BSN, RN]

Do you report to her or the adm?

[RNFROMTHEHILL]

I report to her, but in this case I will have to report her to the administrator and hopefully she will take care of this situation.

[rnboysmom]

Let her rant, wait for an audience, walk to her door and ask..."wow, do you feel better now?"

[TazziRN, RN]

Another way to stop her in her tracks: hang up on her. She will call back. Tell her "When you can speak to me in a professional manner, I'll be here", and hang up again.