Missed visits/no answer

My company pays a nominal reimbursement for a no-show appt, but does not pay additionally to deliver specimens to the lab etc (other than mileage reimbursement)

We get paid nothing for a no-show appointment OR for delivering specimans (other than mileage) either.

My company pays a nominal reimbursement for a no-show appt, but does not pay additionally to deliver specimens to the lab etc (other than mileage reimbursement)

Wow, things are so different at my agency here in Ontario (I feel very fortunate). We get paid our hourly rate for all travel time plus mileage reimbursement. For us there are no trips to the lab. We can draw the blood or lab specimens, but the family has to deliver them (we are not allowed to transport blood or specimens). If they have no family or friends to do that, they have to hire a lab service that comes to their home. Also, we are instructed never to go to a home unless we first make contact by phone. Granted, all of us from time to time have gone to check on a frail elderly person that is not answering their phone, I think. But if the client is considered vulnerable and they are "not seen, not found", we are required to call all the hospitals in the area to see if they were admitted and then call the case manager (our case managers are employed by a different government agency). I give all of you US nurses extra credit for your dedication...your clients are lucky!

If we make an appt and the pt isnt home or refuses, we get paid for the visit. If we just drive there, we get nothing.

It takes a little bit of time, but I try to call the clients the eve. before to give them a general idea when I'll be there the next day. Since I live in a rural area and do a bit of driving each day, I'd rather do this than to get there and not have them home. Sure this is frustrating for you. I don't think we'd probably get paid anything if they weren't home. We'd probably be told to go back and try them later that same day. The only time I've had a problem is when a lady was put in the hospital and didn't tell the agency. I didn't get paid anything for the visit.

One of my current employers has refused to pay me for times I went to my client's house and they didn't come to the door. I don't know the policy at the other employer. All of my previous employers paid "show up" pay. I have decided not to work for the client who pulled this on me three or four times and got away with it.

The agency I work for pays an hourly rate, but if we miss a visit during the week they want us to see the patient on Saturday or we will not get paid the hour for that visit or however many visits it may be= how many hours taken out of our check. Is this even lawful when it is not per diem or per visit it is hourly and Saturday is not a scheduled work day?

From my understanding reports to labor board are confidential. How would they know who reported it if it has happened to the majority, maybe all of us? Just curious.

Well, I was reading the procedure on the Labor Board's website and it stated that the complaint is confidential and they won't even reveal to employer whether a complaint was filed. They will interview different employees and look at other employee's pay records also during the investigation. It sounded like our labor board sometimes do random investigations of some companies and basically it sounds like employer won't know for sure whether they've been reported or whether it is random. That is why I thought employer wouldn't know who reported it. But I don't know for sure, just going by the way I interpreted the website. I'm trying to figure out if it is worth it or not. Thank you so much for your input. Any more information is greatly appreciated.