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doxielady

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  1. Missed visits/no answer

    doxielady posted a topic in Home Health
    New to HH, and working per diem. This company doesn't pay if you make an appointment with a patient and the patient is not there (out drinking all night) or locked in the home and cannot answer door. Also, if a patient doesn't answer the phone, we are supposed to go to the home. If they are not there, we don't get paid for the visit. Nor do you get paid for an appt. that you made and the patient isn't available. No pay for travel time, but will pay for mileage. Also if you have to run to the lab, and it takes 30 minutes to get there, there is no additional pay as "that is part of the visit" Is this usual practise? Came from a different setting where I was well compensated on an hourly basis. Thanks

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