Missed visits/no answer

[doxielady]

New to HH, and working per diem. This company doesn't pay if you make an appointment with a patient and the patient is not there (out drinking all night) or locked in the home and cannot answer door. Also, if a patient doesn't answer the phone, we are supposed to go to the home. If they are not there, we don't get paid for the visit. Nor do you get paid for an appt. that you made and the patient isn't available. No pay for travel time, but will pay for mileage. Also if you have to run to the lab, and it takes 30 minutes to get there, there is no additional pay as "that is part of the visit" Is this usual practise? Came from a different setting where I was well compensated on an hourly basis. Thanks

[msslim]

Well, I was reading the procedure on the Labor Board's website and it stated that the complaint is confidential and they won't even reveal to employer whether a complaint was filed. They will interview different employees and look at other employee's pay records also during the investigation. It sounded like our labor board sometimes do random investigations of some companies and basically it sounds like employer won't know for sure whether they've been reported or whether it is random. That is why I thought employer wouldn't know who reported it. But I don't know for sure, just going by the way I interpreted the website. I'm trying to figure out if it is worth it or not. Thank you so much for your input. Any more information is greatly appreciated.

[msslim]

It's not just me. It is happening to all of the field nurses, therapist, etc.

[caliotter3]

Sounds as if there is no distinction between an individual requesting owed pay and somebody requesting a general investigation. This would certainly put off most of the people who have valid complaints. If I go to the Labor Board it is because I want them to assist me to get me my wages. I am not going because I want to be the standard bearer for some big bureaucratic fiasco. If I want that sort of thing, I will go to an attorney and go whole hog for a class action lawsuit. The Labor Board in your state appears to be less than helpful to the individual employee.