lost panties

[nrsbetrn]

I am almost at the end of the rope. I have a family member that is very upset and acting a fool because her resident's panties and skirts are missing. She pays $8 - $12 a pair for the panties that come from a specialty shop. We have tried a daily inventory and this has not worked. The family member does all the laundry. I need help please.

[SuesquatchRN, BSN, RN]

I would explain that we don't have an underwear police

Okay, I just snorted coffee out my nose.

[BabyRN2Be]

Anyone else see this kind of thing as a cover issue? Families have no control over Mom or Pop being in the facility, and certainly no control over eventually losing their loved one, so they get angry w/staff for stuff like lost clothing or other nit-picky stuff. "I can't get mad @ you because I'm losing her, so I'll get mad about losing her clothes."

Wow, this describes my MIL to a tee. Her mother has Alzheimer's, and she's always faulting every nursing home with something. She has been in and out of several nursing homes for minor complaints. The food isn't good (or not enough), she can't buy her anything nice because "the laundry person always steals it", among other complaints. Until recently, she was placed in rock bottom nursing homes. Now she's in a much better NH and her latest complaint? "Mother is kept up too late at night." I'm here, "Lady, if that's your worst complaint, she's doing pretty well."

There's just no pleasing some people.

She actually tried to get a private room for her mother by complaining that since her clothes were "missing", they owed her private room rates for her stay! Not!