Light at the End of the Tunnel: RN to BSN

Dear Nurse Beth, I work in a Hospice In-pt unit which rents space in a hospital. The hospice has installed its own cameras in the nurses station and med room. When the technician was there, a nurse asked if the recordings were recording all conversations. His reply was he was not at liberty to say. I live in Florida where, I believe, prohibits conversations recording without a person’s knowledge. If I question this, they will find a way to fire me. Any suggestions? Nurses Nurse Beth Article

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Dear Being Videotaped at Work,

With the caveat that I am not an attorney, the short answer is I do believe your Florida employer has to notify you if you are being audio recorded in the workplace. Please consult an attorney as a legal answer is beyond my scope, but here is my best understanding.

How to Find Out if You Are Being Recorded

If you have a union, contact your union representative regarding your privacy rights. You say you are concerned about retaliation if you ask the question, but it does seem extreme to fire an employee for asking a manager or Human Resources "Am I being audio recorded at work?". It's understandable, though, if you are working in an environment that breeds fear such as you describe.

If you know someone in IT, ask them if employees are being audio recorded-they'll know.

Video Recording

Employees have fewer privacy rights at work than at home and employers can use video surveillance for legitimate business reasons. Recording staff at the nurses' station and in the med room, which are work areas, is legitimate. The Electronic Communications Privacy Act (ECPA) is federal and does not prohibit video monitoring. The fact that your facility installed cameras in these two employer-protected areas says that most likely they are aware of and understand the law and employee's privacy rights.

Employers can monitor telephone calls, keyboard strokes, email...anything and everything electronic as well. For example, if you used your work device (computer) to go on E-Bay or facebook a year ago....your employer has the ability to pull it up.

However, states can define what constitutes acceptable video surveillance at work. Not all have done so. California, Connecticut, Delaware, New York, Rhode Island and West Virginia all have placed some limits on video recording of employees, mostly in bathrooms and changing areas. That means that other areas are permitted.

Common law, which governs video surveillance, says that employers can videotape employees as long as it doesn't violate "reasonable privacy" (break rooms and bathrooms). Essentially, you employer's right to videotape you trumps your individual privacy when you are in the work setting and on the clock.

Audio Recording

According to the American Bar Association retrieved February 2016, "Electronic Communications Privacy Act (ECPA) also applies to audio monitoring of the workplace. Employers can install recording devices in any location that is used primarily for work. But employers may not conduct audio recording of nonworking areas such as cafeterias, break rooms, or locker rooms. In practice, this means little because employers are not required to notify employees that they are being recorded and employees are unlikely to discover the hidden microphone."

However, Florida and a handful of other states have further defined and supersede this by enacting their own laws that do require "two-part" consent when being audio recorded. That means if you are being audio recorded, your employer in Florida must, at the very least, inform you.

In general, courts are on the side of the employer in cases of individual privacy versus employer's rights.

Actually, in our hi-tech world, if you think about it, you can pretty much assume that you are being recorded or can be recorded almost anywhere you go. 7-11, walking downtown, shopping in a store.

Bottom line is, be 100% professional when on the clock. It can work to your favor-I have used this tip as an aid in my own personal growth and communication- I imagine that I am being recorded as I speak, and that the recording will later be published in public, or for my mother to hear, or on Dateline.

It really, really, helps me to be professional and courteous. As you can imagine. ? Thanks for your great question. Let us know what you find out.

Specializes in ICU-my whole life!!.

We have video cams in the med room. Why? Diversion is a big issue is some departments. I recently had to be a chairperson for someone that came under investigation. Some med rooms are located in areas of little to no traffic (after work hours) like the GI lab and Cath lab.

Those cameras do a good job recording and give you a lot of detail. Where they fall short, is when when the controlled substance is taken away from the field of view of those cameras.

I think it's probably safe to assume that if you see a camera, you're being recorded.

Specializes in med-surg,sa,breast & cervical ca.

The AL facility I just left allowed a residents family member ( a completely inappropriate total care resident) to have a nanny cam in her mothers room.

It was sad really because the Cena's there were all fabulous and went above and beyond to care for this resident. All that camera did was create a chasm of mistrust and bad feelings between the very demanding family member and staff.

Thus, no one wanted to be in this residents room caring for her. The daughter would call staff repeatedly throughout the evening to tell them her mother was up, or wandering or needed to go to the bathroom-you get the idea.

Specializes in TCU, Dementia care, nurse manager.

The beauty or tragedy of all the monitoring is that those who are in control of the monitoring can use it or not use it. It is their choice for their capricious reasons. Essentially, the monitoring will be used to make a "per se" judgement: guilty, maybe guilty until proven innocent, and to prove one's innocence is next to impossible or impossible. Therefore, the mere presence of the monitoring will change everyone's behavior because of the power imbalance. As the unconscious mind is much more powerful than the conscious mind, quicker and more complex in its computations, we will have to suppress the unconscious mind because we cannot monitor it for "rule compliance." Therefore, work will suffer. The monitoring equipment is also a management tool to relieve management of the hard work of improving the work environment - you know, the human stuff. Basically, the people who work in technology heavy, rule automatic, management organizations are screwed. "Safety" will trump good work - there are no guarantees and if you try to live in a world with guarantees you will end up in an authoritarian State that is far, far from safe. Good luck everybody. Reliance on law and technology makes for the opposite of what the proponents state.

I mean yeah it sucks to be recorded and have the possibility of having your conversations recorded, but if you are having private conversations that someone would use against you in court, then it would probably be best to have them elsewhere. Also, it's very easy to think that because there is a camera, big brother is watching (or boss), but you have to remember, unless they are specifically searching for a time in which you were in the nurses station or med room for some legal reason they, probably aren't watching you in real time and the footage likely isn't fully being reviewed. The footage is probably stored on some server somewhere and will get lost unless a specific event demands attention. Also, who has the time to be constantly monitoring conversations for just gossip? Security cameras with audio are just an added benefit in case something illegal is going down. I doubt the boss is trying to listen in to get juicy information on what you think about him or what you think about your job. However, I could be wrong. That's just my two cents anyways.

I feel like employers should at least post which rooms are being video/audio recorded. I used to pump milk at work and would go in empty rooms but most of the time I would pump standing up in the tiny bathroom because I didnt feel comfortable. I thought about doing it in the med room which is locked but feared being taped. Had I been videotaped without my knowledge I would feel extremely violated.

I have to admit it is creepy, though. I work in an OR & I know "they" have perhaps not recorded us, but certainly listened in. I agree that the best you can do is to be as professional as possible & encourage your team members to do so also.

Specializes in ICU-my whole life!!.

Our med rooms are videotaped 24/7. Too many issues in the past. The video is keep for 30 days and then is erased/gone.

Specializes in Med/Surg/.

I agree with your 12 quota for nights you have to do shortcuts. Is it right...no. Is it a necessity...yes. In Texas most loads are 6/7 at night. Much more reasonable than they use to be..In my 39 yrs I have never had 12 Pts. The only time we have ever had say 10 is when someone did not show up and it could not be helped. I did a contract at a hospital in AZ and they have 10-12 often. While I was there it was more like 8....They did try one time to keep giving us Pts. and at 10 I refused to take anymore......It's YOUR LC they are messing with and they could care less so you had better....and yes I finished out my contract. When a hospital tries to give you that many pts you are not only putting your lc. in jeopardy but you can not take care of that many pts. If you think you do then you are kidding yourself. CA has the right idea and I wish all the hospitals would follow that example. Oh and BY the way If you use a Pts chart bar code vs wrist bar code the pharmacy knows exactly what you have done....That's an FYI!...Oops sorry I got off that other subject...