Published
So I have been at this for two years now.....
And still.....
For the most part the nurse managers seem to adhere to the nurse ratchet mindset. In addition, they seem to favor staff who are also little nurse ratchets.....
Then when the surveys come back, they are stunned and huddle us up, dumbfounded as to why their results are so horrible....
It is time for nurse ratchet to go to pasture.
Today is the day of providing great customer service while providing great nursing care...
Deal with it....