Incompetent nurses

Nurses General Nursing

Published

I didn't know whether to list this as vent or concern, so I guess I'll just let it all out. I have been an RN for about 3 years and was a street medic for 7 years before that. I feel like I might be opening Pandora's box of the paramedic vs. RN discussion that has no easy black and white answer or solution to mutual respect one for another. My concern is the level of incompetence of nurses. Let me give you a few examples, but first some background information of the facility I work for. We have a centralized cardiac telemetry service that monitors the rhythms of all the patients on telemetry on the 3 cardiac units and 3 medsurg floors. It is staffed by either LICENSED paramedics (in my state we are licensed) or by extremely qualified personnel that have had extensive cardiac rhythm education. There is one unit that has a very big ego when it comes to the superiority of RN's and despite the outcome to the patient, refuse to listen to the advisement of a patient's rhythm or change. Every unit in our hospital of 400+ beds has emergency phones located through out every floor for tele services to use in cases of lethal arrhythmias. (examples: v-fib, v-tach, brady 140). Now for the examples of incompetence

1) A patient had an A-V nodal ablation and was totally pacemaker dependant. Shortly after arriving from the EP lab the patient goes in to a slow wide complex tach (WCT) in the 120's sustained. The cardiac floor was notified of the rhythm change via the emergency phones. The nurse and charge nurse ignored the advisement of tele services. The floor was then notified every hour on the hour for about 8 hours (we work 12 hour shifts) of the WCT. The nurse did not notify the EP doc. The patient then codes right at shift change. They coded the patient for about 2 hours and ultimately the patient died. The family files a law suit. EP doc was very livid at the withholding of information from him by the nursing unit (Tele services cannot contact a doctor themselves.)

2) Same cardiac unit different patient and different nurse. Patient was on a lido drip for ventricular ectopy. (big. And trig. PVCs, slavos, short bursts of WCT. ) The patient goes into 2 degree AV block type II (AKA Mobitz II). Again tele services used emergency phones to contact the nursing staff. Again nursing staff does not appreciate the notification of the rhythm change. A follow up call was made to the floor. The experienced charge nurse turns up the lido drip in response to the new arrhythmia. (It is an arrhythmic, but come on people- check your nurse drug guide you had to purchase in nursing school!) Fortunately the tele services employee convinced the charge nurse to contact the doctor. That probably saved that particular patients life.

3) Different patient same cardiac unit. The patient is less than 24 hours post cardiac intervention. The patient goes into v-tach. Again the emergency phone was used to notify the floor. When the patient comes out of v-tach after 55 beats, they are having tombstones. Follow up call was made to nursing unit. Of course the nurse checked the patient. They were snoring (it was at night if you want to give them the benefit of the doubt). So the door was shut and the nurse went back to the satellite nursing station. When advised of the tombstones, patient was found basically dead. The patient was coded but was never resuscitated.

Now my concerns: I have been through both paramedic school and nursing school I know that there are some differences in the ways paramedics treat and nurses are suppose to treat patients. Our cardiac rhythm training in nursing school was very, very, did I say very limited compared to what I went through in paramedic school. Sure in nursing school we are taught the basic principles of common rhythms like SR, V-Tach, V-fib, A-fib/A-flutter, ect. But what about MAT, A tach, PMT, non-conducted PACs, 12 lead interpretation (I do not mean the doc-in-the-box interpretation included at the top of the printed EKG), Juntional Tach, in depth training on A-V blocks. My education as a paramedic was superior in this aspect. One can argue what about lab values, checking for dilation on an OB patient, acid base balance, antibiotics, microbiology, yada yada yada. Thanks for asking. How many nurses actually get to check for cervix dilation other than those that birth babies- how many can remember what a 7 feels like compared to a 10? Lab values- at our facility reference values are printed on the same sheet that the results are printed. Microbiology? Well truthfully I don't remember much from that required prerequisite to nursing school, so I guess I never had much use for it. An intelligent monkey can be taught to hang antibiotics with the use of an IV pump. So I don't think of paramedic school as training. It is education. As a matter of fact, our medical director of my paramedic school actually went through our curriculum and stated "This is the 3rd year of medical school". How many physicians have said that regarding the "education" of nurses? Really if this has happened I would like to hear about it. And this is just my personal experience, but I have met more incompetent experienced RN's than incompetent new grad paramedics. I have been through both. The NREMT-P test is much more difficult than the NCLEX. NCLEX is more of a quiz.

And lastly, I would like to pay my solemn respect for ancillary staff that assist us RN's and making our job a complete circle of care. CNAs you have no idea how much I respect you. You know the patients. You are an invaluable set of eyes and ears to me. You see the slightest changes from baseline of a patient. I want to sincerely apologize for the other RN's that treat you as if all you know is how to wipe a butt, or empty a Foley catheter. Maybe one day when all the CNAs on your unit get blue flu, and the nurse must get out of the satellite nursing station and take their own vitals, and give all 7 of their patients a bath, they will have the same respect for you. (not to give anyone ideas.) To the unit clerks: I wish I possessed your knowledge on entering orders into the computer, or who to call when my patient needs a hepabilliary scan. Thank you for your job well done. To the cafeteria worker: what a blessing to see a smiling face when all has gone to hell, and I get a 10 minute break. To the supply clerk: I greatly appreciate you speediness when you get my X-large latex free gloves to my floor right after my c-diff patient has a BM the size of Texas. Nursing students: don't let these high minded individuals give you reason to become the same way. I understand that someday you may be hanging a lido drip on me or my family. Don't let these RN's give you any hell for asking questions to educate yourselves. Field medics: If I am in a car accident and the RN in the car behind me want to help, please have them block traffic. They are not in their controlled environment with a specific order written for a specific patient, so they probably don't know what they are doing. LPN's I believe you are the better nurses. Nothing heals like a caring touch- yes human contact- not an automated blood pressure cuff activated from the station. You have obtained a huge amount of knowledge. If I or any other RN's is doing something detrimental to a patient, stop them, don't put up with this higherarchy BS that they have taught themselves.

RN's get over yourselves! You are not God's gift to modern medicine! Without the full circle of staff, we could not provide patients with any type of continuum of care. (I do understand there are more like me, so this is not to include everybody. But those that needed the previous statement- you know who you are.)

I know there are some very appreciative, competent RN's out there. I'm sorry if I have offended you this was not my intention. I wanted to try to explain the whole circle of care from pre-hospital to discharge nurse. Are there any suggestions on how we can correct these problems?

Keith Smith, NREMT-P, RN

Keith,

I am very sorry you feel this way. I myself am a cardiac nurse. I know I don't know everything, but I do take ot seriously when my tele tech calls with any of the rhythms you spoke of. Unfortunately for you, it sounds like you are in a facility that needs some help. Or, perhaps, it is you that thinks you are better than rest. Whichever it is, maybe you need to move on form the RN role, for fear you may become "one of us."

Oh, and as far as a nurse directing traffic if you are in an accident...be carefull what you wish for- Karma can be a b^%$*h.

Specializes in Med/Surg, Geriatrics.

Thanks Keith for your "concern". It sounds surprisingly like self-loathing masked by a superiority complex. You must be a joy to work with. Good luck on your future endeavors.

Specializes in IM/Critical Care/Cardiology.

You only rec'vd thanks for me for the "thoughtful" words of your wisdom concerning LPN's. We do learn alot, along with all the others you have described. Maybe you shoould have become a doctor instead of a nurse.

Specializes in ICU, SDU, OR, RR, Ortho, Hospice RN.

Heck I read that topic as Impotent nurses!:trout::trout::trout::trout: LOL

Specializes in Peds ED, Peds Stem Cell Transplant, Peds.
Heck I read that topic as Impotent nurses!:trout::trout::trout::trout: LOL

Sadly enough, I did too:trout:

Specializes in Utilization Management.

Keith, I'm confused. Are you an RN or a monitor tech?

Are you saying this stuff all happened 3 years ago when you were a monitor tech? If so, why are you bringing this stuff up now? Did you not take it up the chain of command and tell your story to your superiors?

If nothing happened when you told your story, why are you still working at that hospital?

Specializes in ER, OB, Med/Surg,.

Keith,

I am a frontier nurse. As one, I have never had to work on a tele unit as you describe. Our cardiac patients are all sent out to larger hospitals. By the way, I can read an EKG ... and I can tell if my OB is a 7 and 90% effaced. And incompatant nurses can receive more training, The problem is you can't fix a nurse that is unfeeling.:o

Hmmm....I kind of liked this post. Yes, a little high-minded and inflammatory. And the NCLEX is most certainly not a quiz. And yes, a bit disrespectful to the nursing profession. And I think the situation Keith describes RE: RN's ignoring dangerous rhythms IS an exceptional situation.

But, coming from one healthcare field to another, Keith does have his own unique perspective on how interdisciplinary communication works in hospital culture. While I have never witnessed a colleague ignore a life-threatening situation, I have seen experienced nurses make practice decisions that are experienced based, and not evidence based (when evidence based is readily available). I'm not saying this is inherently a bad choice--however, the result may be confusion among the team about why a pt. is receiving care a certain way. Since I'm new, I try to go with evidence-based--but I do rely on my colleagues in some situations for their recommendations based on their experience. When I follow this advise and a doctor looks at me like I have two heads in the morning, I have to recognize that nurses will inevitably have a unique insight into the patient's condition, and we have to respond using our judgement when push comes to shove. For example, a doc questioned me the other morning: "you gave her ativan when she seemed confused and lethargic?" well, yes. It was not an easy choice to make and not something I felt comfortable with. I also didn't feel comfortable with what I perceived to be an acutely escalating state of anxiety my patient was experiencing in her first 12 post op hours. Having just met the patient, I did not know her baseline--the "lethargy" was not clear cut. Based on her behavior at the time, I honestly could not predict the results of giving her the ativan, but weighing my options it seemed like a possibly appropriate intervention. I chose to go with the wisdom of an experienced colleague who said "yes Kanzi Monkey. Give the Ativan." But, ultimately my response to the doctor was "yes. I did" and a brief explanation of the circumstance in which I gave it.

The RN's Keith is describing are negligent. I think in most cases where nurses may appear to others to be out of sync with the rest of the team, it is cases like the one I described where the nurse, having assessed a patient over time, comes to make a decision that someone else might not have made.

I don't think this is a fundamentally correct way to practice--it is, in every sense, responding to the gut, and not from the rule book. But I am learning that we have to do this, and sometimes we won't make the right choice and we have to accept responsibility for this. Every healthcare professional responds to their gut occassionally--since nurses spend the most time with the patients in the hospital, it is inevitable that they will make "instinct" choices more often. Just like the ridiculous studies that show that nurses are more responsible for the transmission of infection in the hospital than other HCPs--well, duh. We touch the pt's more.

I HAVE worked with one or two nurses who regularly disrespect aides, unit coordinators, docs--even PT's, OT's, care coordinators. Definitely the exception, but there are some nurses like that out there. And there are definitely some in other fields that disrespect nurses, or other professionals. We don't get to walk in each other's shoes very often--or ever, and if we hold our profession above the others, we will maintain a limited view of health care practice.

So, Keith, you seem pretty disgruntled with the nursing profession at the moment. You have chosen to express this on a nursing board, and have not been met warmly (and honestly I can't blame some of the responses--you do get a bit personal). But you seem more acutely frustrated than "trollish" to me. I, for one, think your post, besides the insulting bits, was thoughtful and interesting. I can't vouge for others on this board, but I'd be happy to hear you out if you want to share a bit more about what is making you feel this way specifically. Perhaps, with a bit more diplomacy, you can move forward, out of this dark moment in your career.

If you decide not to post, I wish you luck and hope you can find resolution!

-Kan

While I am sure there are a few incontinent nurses out there, I've found that most of them actually have superior bladder function and can go an entire 12 hour shift without going to the can once!

You know, myself, I can hold it for HOURS. I do think at some point I will go into chronic renal failure, but for now....The patients come first, right? ;)

Shuuu

Specializes in ICU, SDU, OR, RR, Ortho, Hospice RN.

:lol2:

Sadly enough, I did too:trout:

:lol2::lol2: Maybe we are the competent ones and got the subliminal message ROFLOL :lol2:

Jeez, let the guy vent! Sounds like he's in a frustrating situation.

Keith, I think you should document events like you mentioned and be sure that a supervisor is aware of what's going on. And I like the suggestion someone made about offering to help improve the situation.

And for what it's worth, I have worked with a few high and mighty RNs like you described. One acted like she was queen of the floor and wouldn't get off her rear when patients needed her ... But I have to say that most of the nurses I've worked with were great - and worked their butts off doing whatever was needed.

AND, I have tons of respect for EMTs - at all levels - from basic to paramedics. They don't get nearly the respect they deserve -- especially when it comes to pay!

So go ahead and vent!

-Pat

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