If You Could Have Any Skill to Deal with Difficult People -- What Would It Be?

[PancakeSaturdays]

Hey everyone,

What skills do you wish you had more of to help you deal with difficult people at work?

(For example:

• Ability to say no” without feeling like a jerk
  
• Not let people's bad attitudes get to you
  
• Ability to stay calm when annoyed
  
• Knowing how to deal with gossip / negativity
  
• etc.)
  

[Nursetbd]

If you're as intelligent as you sound (recalcitrant!) don't let anyone intimidate you. You're awesome. And probably smarter than them. You should do the intimidating!

[Ruby Vee, BSN]

I'd like the ability to just teleport out of the situation.