Published Jul 3, 2006
LoriAlabamaRN
955 Posts
Hey guys,
I've decided to do a survey of my CNAs and LPNs, one in which they can remain anonymous. I'd like to have open-ended questions regarding how they feel about this facility and about me as a supervisor. Things like "I'd like my supervisor to ____________" and "If I could change something about my job, I would ________". Does anyone have any ideas for questions? I want to get a good picture of how the staff feels about the job I am doing since I have been here for a year now.
Thanks for any suggestions!!!
AuntieRN
678 Posts
How about something like...do I feel like I can go to my supervisor with a problem or concern? Do I feel like something may get done about it or is it a waste of time?
Just a couple of thoughts. I can tell you that from this techs position I am in the first place that I feel the supervisor actually listens to the CNAs and their concerns. Any other place has always had the attitude "you are JUST a CNA what do you know anyways..."
weezer123
57 Posts
Just Be Careful, We Did That And The Supervisor Cried For Days. Everybody Was Very Honest!!!
So far I have this:
1. I enjoy my job because______
2. What I don't like about my job is _______
3. I wish my supervisor would ________
4. I like it that my supervisor ________
5. If I quit this job it would be because ______
6. The worst thing about working here is ______
7. The best thing about working here is _______
and then a big section for comments. Wish me luck, I am starting it tonight. I hope to get some good feedback. It is really important to me that the staff knows that I care about what they think. Since I"ve been here a year, I am considering this an evaluation of sorts. I already had my official annual evaluation, with wonderful results. I just want to honestly know how I am perceived, what changes the staff might like to see, etc. Hopefully I won't end up in tears! I think I am generally well-liked, at least they know I am fair and that I care about what they think.
Marie_LPN, RN, LPN, RN
12,126 Posts
Make sure to leave plenty of space to answer. One survey i filled out for work had this as an answer blank for open-ended questions: ___________. They didn't count on people attaching several sheets of paper as an answer, but that's what happened.
prmenrs, RN
4,565 Posts
be prepared for some wild answers. and don't think you won't know who wrote what, and that they know you know!
they need to know (and so do you) specifically what you are going to do w/the answers.
it seems like a good idea, and if you are really convinced it's a good idea, go for it. but i have to say, been there, done that. not so good. if you do do it, only ask 3, maybe 4 ??s. otherwise, it'll take you years to sort it all out.
PBAJS
177 Posts
Our facility had a survey last year with about twenty questions.
.
I left 6 full lines after each question, plus a comments section on the second page with twenty lines. I told the emplyees that I consider this my evaluation, that I want to know what they like or do not like about the way I do this job. I have a huge box with a hole cut out of the top for them to drop the folded surveys into it.
Amazingly, the ones I have looked at (about thirty back so far) have been overwhelmingly positive. My staff seems to genuinely enjoy working here, and enjoy having me work with them. That's what I had hoped, I work hard to help them as much as possible, whether its answering call lights or scrubbing up poop. I was worried that there were going to be some harsh criticisms, but the ones who had problems with me seemed rather minor. I've been a CNA and I've been a floor nurse, so I know what it's like to work under someone who doesn't care about anything but a paycheck and would never stoop to helping change a diaper. Can't stand those types of supervisors. I only hope that I can continue to please the staff. Many of them wrote that they like it that I will be straight with them and that I won't let myself be walked over. That they know I've had to dish out some harsh discipline but that I've always seemed to be fair. They appreciate that I have fought to have 11-7 included in the parties, etc that are given for the other shifts, as well as convincing management to change the mandatory meeting times to 0715 instead of making us come back at 1000. I'm going to meet with my DON about some of the consistent workplace complaints, mainly about the way our pay periods are broken up. When I told my DON about what I was doing, she was so impressed that she had me give her a blank copy so she can speak to the other supervisors about doing the same thing. She also read many of the surveys (which made me nervous as I hadn't read them yet and wasn't sure what negative things would be said about me) and she was impressed with the positive comments. Some of what was said DID make me cry, but in a good way as they were so sweet.
indigo girl
5,173 Posts
I left 6 full lines after each question, plus a comments section on the second page with twenty lines. I told the emplyees that I consider this my evaluation, that I want to know what they like or do not like about the way I do this job. I have a huge box with a hole cut out of the top for them to drop the folded surveys into it. Amazingly, the ones I have looked at (about thirty back so far) have been overwhelmingly positive. My staff seems to genuinely enjoy working here, and enjoy having me work with them. That's what I had hoped, I work hard to help them as much as possible, whether its answering call lights or scrubbing up poop. I was worried that there were going to be some harsh criticisms, but the ones who had problems with me seemed rather minor. I've been a CNA and I've been a floor nurse, so I know what it's like to work under someone who doesn't care about anything but a paycheck and would never stoop to helping change a diaper. Can't stand those types of supervisors. I only hope that I can continue to please the staff. Many of them wrote that they like it that I will be straight with them and that I won't let myself be walked over. That they know I've had to dish out some harsh discipline but that I've always seemed to be fair. They appreciate that I have fought to have 11-7 included in the parties, etc that are given for the other shifts, as well as convincing management to change the mandatory meeting times to 0715 instead of making us come back at 1000. I'm going to meet with my DON about some of the consistent workplace complaints, mainly about the way our pay periods are broken up. When I told my DON about what I was doing, she was so impressed that she had me give her a blank copy so she can speak to the other supervisors about doing the same thing. She also read many of the surveys (which made me nervous as I hadn't read them yet and wasn't sure what negative things would be said about me) and she was impressed with the positive comments. Some of what was said DID make me cry, but in a good way as they were so sweet.
You sound great to work with, and congratulations on the positive responses. They obviously know you care.
sounds like it's turning out well, and i'm very glad for you. and it sounds like your group is recognizing what you're doing positively. that's a reflection of you.
good job!!!
I absolutely love my staff. This has been a real eyeopener. I thought I had a good working relationship with them, but to have it confirmed in such a heartfelt way is just a blessing.