I have a nursing manager who is not approachable because he/she knows "everything". I get so tired of letting this person know that something needs attention i.e. protocols are updated in the computer but the paper versions for the chart have not been updated and it's been a month at least. I made an appt and talked to the HR manager and they told me to e-mail this person on each item seperately and cc it to the CNO stating what needed attention and how long it's been going on etc....Well I did it. Surprisingly I got a call from him/her thanking me for bringing to his/her attention the things that had slipped their mind and they were all being taken care of immediately. Hum?