Humana RN Telephonic Care Manager

WAHRN · Apr 11, 2016

Hello TEAMSRN,

I had an automated phone interview a couple weeks ago and have my video interview tomorrow (april 12th). Im applying for the same position you mentioned. How did your video interview go? I am nervous but I figure what ever happens happens! I have read mixed reviews about working for humana in the CM capacity but I believe its all based on who your immediate supervisor is and you just have to trust its going to be ok. If its not then you look elsewhere. Anything you can share would be appreciated.

Thanks!

WAHRN · Apr 11, 2016

Hello TEAMSRN,

I had an automated phone interview a couple weeks ago and have my video interview tomorrow (april 12th). Im applying for the same position you mentioned. How did your video interview go? I am nervous but I figure what ever happens happens! I have read mixed reviews about working for humana in the CM capacity but I believe its all based on who your immediate supervisor is and you just have to trust its going to be ok. If its not then you look elsewhere. Anything you can share would be appreciated.

Thanks!

TeamRNs · Apr 11, 2016

Hello,

I have not had my interview as of yet, I have mine on 4-12-16 as well. Keep me posted on your outcome.

WAHRN · Apr 11, 2016

ok will do. Mine is at 1pm mountain time which is 3pm EST.

Go get em! :up:

TeamRNs · Apr 11, 2016

Ok!!!!

Good Luck to you, Hope everything goes well for you. Thanks for responding to my post.

Let me know tomorrow afternoon how everything goes and I will do the same.

Keep in touch....we may be working together soon!

TeamRNs · Apr 13, 2016

Good morning,

How was your interview?

TheCommuter, BSN, RN · Apr 13, 2016

Hello,
I have webcam interview for Humana for the position of RN Telephonic Care Manager(at home). I would like to know if anyone is currently working for Humana as RN care manager, if so how is the job and what type of questions do they ask in the interview for this position.

Moved to our Case Management forum for increased response rate.

WAHRN · Apr 13, 2016

Good morning! It wasn't too bad really. The gal who interviewed me was friendly and I felt comfortable with her. Her name was Abbie. There only 1 question I got stuck on and that was "tell me about a time you tried something new and it didn't work out and how it affected you". I couldn't come up with anything! LOL But I have to say Im very skeptical about taking the position if they were to offer it to me. I did ask her about caseload and she said 180-200 members with the expectation of talking to each one 1-3 or more times a month. I ask about the daily productivity expectation and she really was careful about her answer, finally saying 'reaching and helping at least 9 members a day, which may mean doing longer days but if you believe in what your doing you will feel good about it". Im pretty sure this isn't the job for me.

How about you, how did yours go and how are you feeling about it?

TeamRNs · Apr 14, 2016

Good morning,

My interview was not bad either, I had the exact same question, most of the questions were situational.

Yes-I feel the same way you do about accepting the job offer, I am a little bit skeptical about the job as well, it does seem like a lot of work requiring you to meet production, which seems stressful. I would love to work from home, but I don't work to work in a production environment!!!

WAHRN · Apr 14, 2016

"Production Environment", perfect description! I have a phone interview with United Healthcare coming up next week, already did a video montage and a short phone interview with their recruiter. So far I feel the position would be a good fit for me and praying Its not a micromanaged team. I will find out more info on the next interview. For the past year I've been working through an agency doing projects for UHC working from home, low pay but also low stress and very flexible hours. It has been keeping me afloat while I pursue the perfect permanent job LOL

TeamRNs · Apr 14, 2016

Great,-maybe at United it will be a better fit, I interviewed with them, they appear to be more laid back than Humana. I wish you the best of luck in your job search!