How To Handle?

Nurses General Nursing

Published

Yesterday, towards the end of an extremely busy shift, my direct supervisor chose to approach me directly in the doorway of my patient's room and tell me, "Oh by the way, according to our policy, I have to give you a verbal warning regarding attendance. It's no big deal." At the time, I just said, "Oh, okay, I thought some of my points would have fallen off by now," (we operate on a 1 point per call in policy, you get a verbal warning after 3 points, and it takes 1 calender year for the points to fall off.) and then I went back about my business, as I really was extremely busy.

The more I think about it, however, the more I'm irritated that she a) approached me in the middle of my unit, in front of my patient, my patient's family, the aide assigned to me, and several other nurses and talked me about this and b) that she chose to interrupt me in the middle of me working on a critically ill child. The whole thing seems very inappropriate and unprofessional.

I very much would have appreciated the opportunity to *see* the points I have accumulated as I suspect that some are from the death of my mother in law, in which case, they should be considered bereavement and not absence. But, since she approached me the way she did, I didn't exactly have the chance to discuss it.

I'm having my yearly evaluation with both her and my manager in 2 weeks. I'm not entirely comfortable with my direct supervisor. I'm halfway tempted to just forget it, but then I think, well, if I do, perhaps she'll advance to discussing even more personal issues in public. I'd like to discuss it with my manager first and get her take on it, and then discuss it during my evaluation with both of them.

Would that be inappropriate?

Specializes in Operating Room Nursing.

I can see from reading your posts that the issue is still bothering you. It would probably annoy me as well! I think you need to discuss with your manager that her actions were completely inappropriate. If she doesn't apologize then i would be speaking to your HR department about it and would seek mediation or something. It is also a good idea to clarify the attendance issues you have had, try and clear your name.

Also wouldn't hurt to remind your manager that criticising someone in front of others is a form of bullying as well.

Specializes in ICU, M/S,Nurse Supervisor, CNS.

Sorry you're having such trouble with your direct supervisor, kinda makes it a not-so-happy place to work. I would definitely talk to her about announcing your personal business in front of patients and visitors. I had an issue like this with one of my managers in the past. I was new to the unit and still learning the routine and in the middle of the nurses station that had doctors, transport people, and other nurses, she loudly told me about something I'd done wrong the day before. She has a naturally loud voice, so it wasn't like she was purposely being loud, but it was still a very inappropriate time. I just kinda nodded and walked by her, but later confronted her in private about what she'd done. I felt if I didn't address it then and nip it in the bud, she would feel it was okay to talk about personal issues with me in front of all my peers. Well, she apologized and actually said she occasionally just doesn't think before she talks, but knew she was wrong right after she'd said it. She was a genuinely nice person who sometimes just didn't realize how her words or timing could affect others.

In your case though, I would talk to both your manager and direct supervisor at the same time and just get everything out on the table. She may just not realize how her words can be taken...or then again she could just be a real witch! Either way, if you don't say anything, that gives her the okay to treat you however she wants. I'm a pretty quiet person, but I never hesitate to confront someone when they've treated me wrong. It just shows people you are not to be disrespected or walk over.

For my evaluation, I was given some paper work to fill out. One of the questions asks, "How can your supervisor and manager help you do a better job?"

I wrote some stuff, and then added at the end, "when there is a problem with any part of my performance, approach me privately and not while I'm engaged in patient care."

If neither she nor my manager says anything about that in m eval, I'll talk to her about it afterwards.

Thanks for all the opinions; I appreciate everyone's time.

She was inappropriate and unprofessional. Your second post describing the break room incident clinched it for me. This person obviously does not have much respect for you. Her timing with the remark also caught me. Just before your evaluation? Chances are more than high that this will be an issue. It reminds me of my first 90 day evaluation that was done by someone who was not my regular supervisor, but who had come over to help out from another shift. She criticized me on a couple of things, which I took note of. I also noticed that she didn't say a word to the employee that was up for firing for poor performance. Lo and behold, my performance review read like I was dirt on the floor. My normal supervisor had to get involved. Whenever you are advised of something just before your performance evaluation you can bet a paycheck that you will see this issue when you get the evaluation. The time to prepare your response is now and have it ready.

It certainly sounds like she has a problem with you, Susan. I don't know how to advise you, though. I'm lousy at this sort of thing.

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