How to report my boss

[Angela.RN2B]

I have for sometime been harrassed at work, I have been a Student Nurse tech for a year. and I have been just letting it slide. The other day the nurse I was teching fr made a family angry. She got into a confratation with the family members and storms out of the patients room. I am prepping the patient to leave and she said here finish up. The family says to me don't touch the patient get the Manager or who ever her boss is. well I do I go out to the boss and I tell her what has happen and says the family wants to see you immediatly they will not allow me to take vitals on the patient until they speak with you. She says to me well tell the family I will finish up what Im doing and I will be down to talk to them once the patient is discharged. I felt completly blew off. very alone wondering ok. How am I suppose to handle it? I return tell the family what she said and they blew up not really at me but at how abusive the nurse was and that the manager was just acting like it was not a big deal. I have also had Nurse who have jerked items out of my hands, yell at me like Im a dog to do something that they could have handled. I tell this Manager and she acts like Im lying is always making me feel like I am blowing things out of porportion. I have to sit in a break room with co-workers who will not even say jello to me have a conversation with everyone but me and also ignore me when I ask for assistance. I was told by someone who used to work on the same unit that she was treated the same, we are both minorities and she feels like maybe there is some racism going on. I just want to leave this unit if possible but I want to make sure I address the issues with this manager I think she should be more professional and i am sick and tired of her making me look like a fool in front of patients. Blaming things on me that nurses do. She always has their backs and acts as if what I say or do does not matter. She is constantly calling out my faults and she discusses my weaknesses with other employees. I have had them come up to me and say she is really upset with how you do such and such, and they are always checking up on me telling me I need to hurry up they are Techs too they have been here longer, sure but I don't appreciate her tealling them I have difficulties but she never comes to me first. Isn't there privacy issues regarding this. What should I do turn her into employee relations? SOme of the other Techs have said to me I would not do they they'll fire you. They don't like hiring minorities here anyway. I was told that by a couple of mintority nurses who seem afriad of the consequences if you make trouble. I cannot sleep at night this is causing me health issues and I have to have this position to get through school and to become a PA. Thanks

[southernbeegirl, BSN, RN]

Getting back to the original post, I don't think reporting the manager is a good idea in that specific situation- I don't see that she did anything wrong. She may have been a little short with you but that's forgiveable in a stressed environment. I also agree that put a little gas on the fire with the family, and it would have been nicer for you to let them know she was on the way, and retreat so they could calm down.

If you are convinced she was out of line, and still want to report her I strongly suggest moving to another unit or finding another job. The dynamics will be impossible once word of the complaint gets out (and it will), and you will be on the powerless end of the relationship even more so than now.

i dont think the manager did anything wrong either. this whole thread confuses me. why not report the nurse if she wants to report someone but what did the manager do?

so she wouldnt go help her. she could have been dealing with another situation with another family member or patient.

many times my CNAs will ask me to go do something right then and i have to tell them no. they get angry with me but what they don't know is i have an emergency, a patient going south, a family yelling, a patient yelling, all sorts of things. CNAs often see only their immediate situation. a manager has to be there for EVERY situation and sometimes she has to prioritize.