help!training a superior for my job

[midnitelpn]

i have been asked to train rn's for the lpn's that are being phased out on my unit (i am an lpn charge)..i have done this many times before, without any difficulty at all (i will still have a job somewhere in the hospital). i wish i could say the same thing is true this time! i was asked to work o.t. to help the rn orientee's out, as they did not feel comfortable being "alone" yet. while explaining WELL established protocol on the unit, the rn i was orienting, felt it necessary to tell me all of their credentials & that they have "established a rapport with the provider" and if they felt it necessary d/t their assessment of the pt, they would by-pass the protocol. this was in no ways an emergent situation. the provider in this case has sent many a nasty gram regarding this exact issue and what her expectations are of the pt.s and staff. we have an rn assigned to our unit, who has been w/us for over a year, and she does NOT bypass this protocol. this really upset me! in all the years i have worked, i have never had anyone, throw their credentials in my face, especially when i am trying to teach them something! i have to say i lost my cool! said "i'm going home, you obviously dont need me here to teach you anything, because you are an rn & you can divert from protocol when you want....what the sense in trying to teach you protocol, when your going to do what you want anyway!" i was inappropriate in reacting that way, i know. was dragged in the n.m.'s office to "kiss & make up". the rest of the day was spent trying my darnedest to show this person unit policy & procedure, only to have them circumvent everything i tried telling them! attempted to show them how to assign a bed in the computer, they picked up the phone & called the secretary to have the pt admitted! they were already admitted! we needed to assign them a bed-secretary called me, asking me what to do! many other incidences similar to. this person feels that the jobs we as lpn's have to do, are "busy work", that some else should be doing, not the nurse...i dont know about that, but i have been asked to train them in what i have been charged to do as an lpn. how can i train someone who dosent want to be trained, or feels that they are "above" the established protocols on this unit? i feel like i've lessend my own credibility when i flew off the handle & had to have a meeting w/the n.m., and that if i take this issue to her in private, i will be looked at as though i'm tattling, because i dont like this person. i have a wk of night orientation w/this person & i can see the handwriting on the wall! the other orientee has been away from floor nursing in this facillity for 12 yrs & is eager, yet overwhelmed, with all that they have to learn/the one i am having difficulty w/has been in ltc. the unit we are on is a admission unit w/80 beds, very fast paced & you hit the floor running every day, doing 20 things at once, not at all for the faint of heart...i dont know how to deal with this person. help me please!

[CT Pixie, BSN, RN]

I would think the best thing for you to do is to continue to teach the facility protocols/procedures etc to the best of your ability to this person. Once you have finished your assigned task of training, she will be left on her own. Sooner or later, she will sink or swim. And if she continues to take short-cuts, not follow protocol etc..it WILL come back at her.

No point trying to beat your head against the wall. Obviously this person has her mind set that certain things should be done a certain way, the rules/protocols only apply to certain people and that she won't have to do the "busy work". She must be hold that "special person pass". You know, the people that must hold some sort of "special card/pass" that allows them to ignore rules/regulations/laws that apply to everyone BUT those who hold those special person passes. Reality will give her a nice slap in the face..

[Zookeeper3]

one, I have been training 14 of my 15 years... I am sure you are an expert as well. I can politely remind you that people whom 'know so much more than you".... cough... gag, cannot be taught?

I know your angry and burnt about this, you can give them the shake up... 'yo, get off the phone, not a priority, let's get back to the patients." and I do this often.

Sometimes, when you're done, those that know better are left learning that they need you... given a safe road of slack. Let 'em fail.. get behind.. screw it up.... never harm anyone... but humility is best learned and can't be taught.

I wish you the best for your hard earned efforts and need of quality care. Just loosen the rope a bit, they'll either hang or get a touch hypoxic and beg for help.

[midnitelpn]

thank you so very much for your replies...i think that part of the problem, is that the re-structuring of the unit is not very clear cut. they are filling positions w/o positions descriptions being approved first. i think this person may have one idea of what they are to be doing & myself being the orientor, i am viewing them as orienting them to do what i do as an lpn charge, as that is what i am... the facility is asking me to orient them to my position. i am going to ask this person, what their understanding is of the position they are taking, actually is...maybe this will answer my question as to why all the resistance......(i doubt it though, i get the feel that this individual may be a tad on the passive/aggressive side, i hope i'm wrong!)

[caliotter3]

No matter what the situation, no matter what you do or don't do, say or don't say, it is going to be perceived that you are professionally jealous. Just do what you have been instructed to do and get through this trying time.

[midnitelpn]

i know.....i just dont know what to do...i am afraid of the "i was never taught that, shown that etc.." no sign off sheets with this orientation...i pride myself on providing the best orientations i possibly can & dont want any of this to reflect poorly on me---i after all, am providing the training. i've even offered copies of my old orientation book that has everything you ever wanted to know & then some--declined! i've just never come across someone like this in 15yrs & am just so taken aback...

[jerenemarie]

Hold your head up high, do your training at your best; it is HER problem if doesn't listen because once she is on her own she'll hang herself if she doesn't follow correct procedures that you have taught her!

Thnaks,

Jerenemarie

[Annisme]

You are doing what you were charged with doing. Some people will not be taught. That said. Document, document, document. If it comes back to you, you will have covered yourself.

[cookienay]

Ditto to what the other posters replied. You know how to do this. You can't teach someone something if they already know it, anyway. *rolling eyes*

Ahhhh, I remember the "special person pass". I tried to get one once, but it did not work out too well.