help with interview for chronic care managerial role

[1357]

Hi y'all

Do you have any advice on what to expect for my follow-up panel interview regarding chronic care management? What questions would I run into as an RN? Is it behavioral questions usually? I need yall help with what I won't be able to find on Google :) You know... the REAL deal tips from yall who's been there done that! This is a supervisory role btw. I'll be meeting with directors of quality and compliance and clinical supervisor. What to do what to do!

Much appreciated!

[Inori, BSN, RN]

know the common chronic diseases (HTN, DM, Hyperlipidemia, depression) know answers to these questions in the john hopkins nursing interview guide. answer 3 questions: why me, why us, how can you help them. good luck

https://www.google.com/url?sa=t&rct=j&q=&esrc=s&source=web&cd=1&ved=0ahUKEwj9-evGsPbMAhUp3IMKHX1-D2sQFggdMAA&url=http%3A%2F%2Fnursing.jhu.edu%2Flife-at-hopkins%2Fcareer-center%2Fdocuments%2Finterview_guide.pdf&usg=AFQjCNEugf5qCzyHiq6hYNBlVa7Q-htspQ&sig2=QYjBYVy0EywLVFKcgYwR-A&cad=rja

[HouTx, BSN, MSN, EdD]

If you're being considered for a management role, you'll they'll probably want to assess your people skills; making assignments, managing conflict, coaching, counseling, (customer) service recovery, negotiation, dealing with disruptive physicians, etc. They'll also be interested in your knowledge of relevant regulations - JC, CMS, etc.

You may want to ask them about their staffing model - what is the skill mix? what are the hours of care per patient day? how are call-ins handled? how often/when will you be required to take an assignment?

Good luck. Let us know how it turns out.