Get through it without laughing - dare ya

allnurses Guide · Apr 30, 2011

It wasn't funny, just sad. Telling us to lie to our patients so we look good.

Larry, not only the ED but our entire hospital had to sit through that all day training as well. "AIDET":yawn:

I do care about my patients and I do get pillows and try to make people comfortable. ERs are bad enough. But I don't kiss donkeys, on one end or the other.

tvccrn, ASN, RN · Apr 30, 2011

It wasn't funny, just sad. Telling us to lie to our patients so we look good.
Larry, not only the ED but our entire hospital had to sit through that all day training as well. "AIDET":yawn:
I do care about my patients and I do get pillows and try to make people comfortable. ERs are bad enough. But I don't kiss donkeys, on one end or the other.

We have AIDET as well. matter of fact, if I let this computer go icle for a few minutes. I have three screen scrolling reminding me to Acknowlege, Introduce, tell them the Duration, Explain what I will be doing, and Thank them.

The problem I have with all this is not doing it, I have been doing it my entire nursing career. It's telling me how to do it word for word.

imanedrn · May 2, 2011

You have to have a certain sensitivity now don't you lefalin.
"They don't really care what you know, until they know you care" -that really got me.

I chuckled at that too! After hearing that, I :banghead:

I TOTALLY got the humor in this! This is some VP who's talking about the ER from behind the books. He's oblivous to life in the trenches, I imagine.

perkines212 · May 17, 2011

I tried to set myself up to see the humor in this clip. I was able to see the ironic portions of this recorded message but what I took away from it is what I have been pushing administration and my fellow co-workers is the importance of communication with our patients. I do not believe we should lie. I do however tell my c/o abd pain to expect an extended visit d/t testing. I will offer warm blanket, turn down lights, inform them of NPO status ahead of time and explain reasoning behind this. We are moving toward reimbursement based on pt satisfaction and not pt out come. Every bit of communication counts. I then document. Major waste of resource but at this time it is what it is. I know from the pt end of it....I am more satisfied if I have a face blowing out words at me ever so often giving me a heads up on what to expect even if it means I keep waiting.This is much better than just waiting and waiting and waiting wondering if there is a live body giving one bit of crap about you.