I have been reading some old posts about state surveyors. How different does the staff act when they are there? I have worked at the same LTC for 16 years. "State" being the building doesn't bother me, but some of our staff goes wild. They are actually funny to watch. We have people coming out of offices and actually talking to residents. One year, our adminstratior (not our present one) was passing trays in the dining room and one resident asked him who he was cause she said she had never seen him before. I was wondering if this was the norm everywhere.