Why are Newbies Such Whiners?

Nurses General Nursing

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catchy title, eh? right up there with "why are nurses such backstabbers" (assuming that all nurses are backstabbers) and "nurses eat their young" and "why are nurses so mean?" i don't know about the rest of us "seasoned nurses", but i'm getting rather tired of all the threads busting on us for being "mean" to new nurses, students, etc. it seems to be an underlying assumption on most of the threads of the ilk that nurses are mean, evil backstabbers who live to humiliate someone with less experience.

i've had the opportunity lately to observe some newbies and their preceptors from the patient's perspective. granted, i've been a nurse for 29 years and have been both an orientee and a preceptor -- most recently an orientee. so i do have some experience from pretty much all sides now.

i was a patient, flat in bed after my spinal surgery. the orientee and preceptor introduced themselves, outlined the plan for the day, and then the preceptor left for a short while to sort out another patient who was screaming the screams of the totally demented, leaving the orientee to do my assessment and am care. the orientee was supposed to be almost ready to be on her own -- and she scared me to death! wanted to give my antihypertensives when my bp was 82/50, wanted to give my hctz when i was dehydrated from vomiting, npo, and my iv rate was only 50cc/hour and a few other things indicating (to me, anyway) poor judgment. when i refused to take the meds and outlined my rationale, she ordered me to take them anyway so she wouldn't get into trouble. i asked her how long she'd been in this job, and was it her first nursing job, or where had she worked before. the floodgates opened, and she started complaining about what a terrible place it was to work, the lousy pay, the horrible hours and how all the experienced staff were mean to her. (the preceptor came back into the room in time to hear that.) totally unprofessional! the preceptor didn't say anything in front of me, and calmly took her off to "plan the rest of our day."

later that day, i overheard the orientee telling someone (i'm assuming on her cellphone) how totally mean her preceptor was, and how the preceptor was "out to get her." she said "all i was doing was bonding with my patient who is a nurse, too, and the ***** (preceptor) just totally humiliated me. she told me i was unprofessional! i thought you were supposed to be nice to your patients."

nurse eating her young? or totally out of line and unprofessional newbie whining about being justifiably corrected?

another time, i heard a preceptor tell her orientee not to give my antihypertensives if my bp was less than 100/systolic. (it was.) newbie comes in to give my antihypertensives anyway. (different newbie.) i refuse. newbie goes to get preceptor. preceptor and i discuss my bp and agree not to give antihypertensives. later, i hear preceptor calmly explaining to newbie that giving an antihypertensive to a hypotensive patient can cause problems. (they're out in the hall, evidently close to my room, and i didn't hear anyone else around, so i'm assuming there was at least an illusion of privacy for this discussion.) newbie got defensive and started lying. preceptor remained calm and reiterated her position. newbie continued to be defensive, escalating the volume. later, i hear the two newbies commisserating about how mean their respective preceptors are.

i have to admit that when i hear a new nurse complaining about how "nurses eat their young", especially after those recent experiences, i always wonder what a preceptor could possibly do to try to correct some of these blatent mistakes without being accused of being "mean." and i wonder if that new nurse was as ridiculously in the wrong as those two were, and if she was, did she have any clue that her problems weren't all someone else's fault!

precepting is a tough enough job without being accused of being evil everytime you try to help someone to do better! being a new person is difficult, too -- but please try to look at what you contribute to the problem rather than just blaming the seasoned nurses you work with!

I'm getting tired of hearing that phrase too. I never ran into that anywhere I've oriented, whether right out of nursing school or later when beginning a new job in a different area of nursing. Anytime I've ever noticed someone who could be considered "eating their young" was because of personality - not that they had more seniority. They were just control freaks to begin with or felt they were smarter than everyone else. It wasn't just to new nurses they worked with - it was to anyone.

Ditto. I'm sick of hearing that phrase, too.

Many times if you see a new nurse being defensive, it's because they've experinced a long history of being beat up, ridiculed and belittled. In fact, I had so much anxiety from poor preceptors, I started making stupid mistakes and became even worse! Most new grads try very hard and want to be good nurses, but when our confidence gets shot down, it's very hard to crawl out of that hole and improve.

I agree. I'm not saying it's an excuse but, I don't perform very well in hostile environments. I've learned to hard way that I have to toughen up and adjust to hostile RN's just as much as I have to learn how to be an RN.

:typing

Specializes in Day Surgery/Infusion/ED.

Do you ever have anything positive to say about seasoned nurses, lizz? Sheesh.

My preceptor was paid to precept me, I thought that was standard.

The new grad program at my hospital is great. We have protocol in place to stop issues like those mentioned above. Our preceptors have to go through a training class to precept and its 100% voluntary. They are paid more (not sure how much though) and they know we are coming far in advance. We have paperwork that keeps us on track and makes sure I don't miss anything. I think I had somewhere in the ballpark of 10 pages of things I needed checked off on. I also had 2 binders full of papers telling me step by step what all the ICU protocol are and diff procedures. We also have 2 binders at every nurses desk that have similar information and research...info about titration..etc.

Then, and yes it goes on...we have to meet with a seperate educator a few times during our 12 weeks orientating and discuss how its going with our preceptor. Then we also have to fill out an evaluation about how we thought they did..etc. We are also assigned to 2 preceptors so that we get a diff. persepctive. There were some nights when I would work with other nurses and that was awesome bc I was able to observe many diff styles!

I think about what it would have been like if I didn't have an awesome preceptor...I cringe....

Wow, that is awesome . . . if only it was standard.

steph

Specializes in Mostly LTC, some acute and some ER,.

I must admit that going from a "seasoned" CNA to a "newbie" nurse is going to be difficult. I don't know what the point of whining would be. I can't wait to become a nurse, and I want to take in what anyone has to teach me.

RUBY i hope that you are recovering well after your surgery

i have to agree with miranda that idealing the newbie should be between the cowering hatchling and the know it all

neither is learning anything and puts the preceptor in a dangerous predictament

a] the hall is not the place to discuss any pt not the one you just left and not the one you are going to walk to next

b] if a pt refuses a med do NOT tell her that she has to take it because the doctor ordered it...if it is a new med explain why it is being ordered, if the med requires v/s take them and if they as not in line explain to patient why they are being held

c]do not treat the patients as if they should look up to you in great admiration of your knowledge never talk down, be sure that they understand but respect them as adults

d] repeat c when dealing with cnas/ward clerks . these are people who can save your butt

e] respect others, respect yourself

Specializes in Mostly LTC, some acute and some ER,.
RUBY i hope that you are recovering well after your surgery

i have to agree with miranda that idealing the newbie should be between the cowering hatchling and the know it all

neither is learning anything and puts the preceptor in a dangerous predictament

a] the hall is not the place to discuss any pt not the one you just left and not the one you are going to walk to next

b] if a pt refuses a med do NOT tell her that she has to take it because the doctor ordered it...if it is a new med explain why it is being ordered, if the med requires v/s take them and if they as not in line explain to patient why they are being held

c]do not treat the patients as if they should look up to you in great admiration of your knowledge never talk down, be sure that they understand but respect them as adults

d] repeat c when dealing with cnas/ward clerks . these are people who can save your butt

e] respect others, respect yourself

That was well said . . . Very professional.

Miranda - you make some very good points and put into words why and how to move from being a student to an independent practitioner. As a newbie, I hated when a question I asked was answered with "use your nursing judgement" - what judgement? In school, there was one right answer and you'd better have it.

Anyway, I really appreciated your post and think it would make a good sticky for struggling newbies.

Specializes in Me Surge.
i agree i get sick of it too. but then, i really think new nurses are more stressed than we were (i too have been a nurse that long). the reason being, i think most nursing schools don't train a nurse for what their work will be. there is too much focus on book work and theory rather than application of theory ,ie...working!. (young nurses don't get me wrong, we got the same background on theory you did , it's just that we worked under the watchful eye of a nursing instructor much more time than most schools seem to now days. ) i work icu, er. when a nursing student comes in the nursing instructor is usually around "some where". our instructors were breathing down our backs. i had a nursing studet come in and say. "i'm only allowed to watch the vent today".. the nursing instuctor was no where to be found. ( this is typical by-the-way) i started going over the asessment with her, she said i'm not to do that today, i'm only doing the vent. so i pulled a chair up in front of the vent and i told her to come get me right away if the bellow stopped going up and down, or if a pretty red light comes on. or if the vent makes a wha, wha sound run like the wind. i later found the instuctor, and she said," yes that's her goal today. to observe the vent. " what! i went in and asked the student about the vent, o2 tissue diffusion gradient,vt, abg interp. etc.. she was lost. now can you imagine how stressed she is going to be as a new grad trying to figure out how to manage 8 pt.s and corralate lab, pt asessment etc. feel bad for her really. she is paying a tremendous amt of money for her education and is getting none.

i absolutely love your description of this. i see this happening also. i had a group of rn students. 4 students assigned to 2 patients. they could not give meds, do treatments or procedures. so i told them they could go with the patient to x-ray etc, watch all procedures, be with me when i give meds, and help pts with personal care. they didn't do any of it. 1 of the patients was independant and all they had to do was hand him some towels and clean gown/pjs. and they could have changed the bed when he was up. the other went to a procedure and they could have changed the bed when he was gone. they didn't do anything. their goal for the day was to practice team leadership. they wouldn't even ambulate the patient when i asked.

Specializes in Day Surgery/Infusion/ED.
I absolutely love your description of this. I see this happening also. I had a group of RN students. 4 students assigned to 2 patients. They could not give meds, do treatments or procedures. So I told them they could go with the patient to x-ray etc, watch all procedures, be with me when I give meds, and help pts with personal care. They didn't do any of it. 1 of the patients was independant and all they had to do was hand him some towels and clean gown/pjs. and they could have changed the bed when he was up. the other went to a procedure and they could have changed the bed when he was gone. They didn't do anything. Their goal for the day was to practice team leadership. They wouldn't even ambulate the patient when i asked.

But had you dared to even remotely address this, you would have been shredded for being "hostile."

NewbireRN2006, I am sorry to hear you are having such a difficult time.

I thought I was being treated horribly years ago, and actually I was treated horribly. But, it helped me become a most excellent nurse. I think it did. While I was orientating, we didn't have preceptors. At first. I tried to get help where ever you could. If I ever asked a question, they would tell me "go look it up", and it was in a book! a Big Book. Not on a computer like today. If I ever asked for help, they told me " let me show you how to do that by your self from now on", and they did show me how. If I made mistakes, It was mine, not a preceptor (I didn't have one). They told me my nursing education should have prepared me for the orientation and work field. Apparently it did. Tons of nurses have the new nurse nightmare. I focus very hard not to treat anybody the way I was treated. As you become a seasoned nurse, don't forget how you were treated.

Try to hang in there, maybe try a different area of nursing. I mostly work critical care, I perfer to have 1 or 2 patients, not 7 or more.

Thanks, I appreciate the encouragement - but "go look it up" could never work in today's environment where hospital stays are shorter and, consequently, patients are sicker than they were a couple of generations ago. I literally don't have time to "go look it up" - my patients need my attention NOW, not after I take 15 minutes or half an hour to "go look it up." Even though I am barely managing my own patients' care, I never, ever turn down a request for help from another nurse or aide, I don't think I'm asking too much for the same respect, consideration, and courtesy in return. My patients love me, and many ask how long I've been at the hospital in which I work. When they learn I am a new nurse, many are surprised and tell me it seems like I've been a nurse forever. I know I am going to be alright, but it didn't have to be this difficult and stressful - some other nurses I know who have had competent orientation and work in new-nurse-friendly environments are much happier than I am in their new roles. I am not "whining," I'm just terrified of screwing up and losing the license for which I worked myself nearly to death because I work in such a negative environment. I have spoken up to several nurses recently about my concerns and some of them have been much more supportive - not all of them were aware of how I was struggling (and why) and are trying to help me more instead of being impatient when I don't know something.

Dwelling on the negative only gives it more power -- Chinese fortune cookie

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