unit secretaries/ward clerks - page 3

They want to eliminate these positions in our hospital. Anyone working with a system that does not utilize these support positions?... Read More

  1. by   SmilingBluEyes
    Our "tech" functions as unit secretary. But she is NOT a CNA. There is a distinction that we never forget. Thank Goodness for her; we adore her and value her contributions.
  2. by   purplemania
    I don't understand how anyone can justify not having unit clerk, at least on days. Track your med errors and pt. complaints. I bet they increase when the nurses have to provide additional fragmented care.
  3. by   askater11
    We work without a secretary 6 P.M. to 7 A.M. without a secretary. We are a angioplasty unit so our census is down on weekends.

    We have a seperate nurse patient ratio for weekends/weekdays. So we are taking on one or two more patients. Though it is a lot slower on weekends without the secretary we run into a lot of problems.

    When the phone rings, either we don't hear it or else if we hear it...we have to walk up to the desk. (which takes time) Then walk back to where we were after the call. Each nurse does have cordless phones which is nice...we can transfer the call to the desired nurse.

    It's also tough with orders. And we are expected to do orders the secretary does and easily knows. But then there's us with no additional computer training. It takes us a while to figure out bed transfers....d/c's...where the secretary takes seconds.

    I worked on this unit for 5 years and didn't know when there's a consult to put it in the computer. We have Dr.'s getting made because consults aren't in the computer.

    Good luck!! Hopefully the hospital will quickly see the importance of a secretary.
  4. by   P_RN
    I'd want to add bless 'em all every one.....Bonnie, Janie, Betty, Annie, Mamie, Kim....and others I can't remember names but I never forget kindness.......oh so many I learned so much from.
  5. by   911fltrn
    Unit secretaries are usually a very cohesive part of any unit! Most I have worked with have been fundamental in helping me be able to provide outstanding patient care. Management who thinks they are expendable have their heads where the sun doesnt shine. Of coarse most of them do! Have a great day all!
  6. by   TheLionessRN
    In the facility that I just started working in, the ward clerks are not part of the unit, but part of an administration officer of the day pool from which there are certain ones assigned. I think the clerk should be part of the unit so that they are made part of the team.
    Unfortunately, the clerks in this facility are the most unpleasant people to work around, and I sometimes wonder if it isn't because they don't have to actually answer to us.
    IMO, the clerk is the one who runs the unit, when you get a good one, that is.