Quote from Perpetual Student
Quit and report that place to the appropriate regulatory bodies today. That level of negligence and complete disregard for residents warrants severe sanctions.
After having worked in several SNFs/nursing homes over the years, they're all still operating. They all pass their state full book surveys because they increase staffing, purchase abundant supplies, and do everything by the book the very moment a state surveyor walks into the facility. Once the state surveyors exit, many of the shady facilities go back to their corner-cutting ways. I've personally seen this game played many times.
When a complaint or accusation is called into the state regulatory body that handles SNFs/nursing homes, facility management tends to be on their best behavior while the state surveyor is in the building conducting the investigation. Again, management beefs up the staffing and purchases plenty of supplies while the investigation is occurring. Employees are doing everything by the book while being watched by the state surveyor. Guess what happens? The complaint or accusation cannot be substantiated without hardcore proof.
If the facility happens to be 'tagged' after a complaint or accusation, they'll usually pay any fines, come up with a generic plan of correction, and continue operating in the same shady manner to save time, cut corners, minimize costs, and maximize costs. It's wrong, but it happens all the time.