Grrrrrrrr....God, just give me 5 minutes alone with this guy...he'd have a new orafice when I was done w/him.
Look, like P said, you did nothing wrong. The *@#!! simply thinks he's GOD, like he was no doubt taught in medical school, and is used to nurses shrinking away when he flashes a little 'tude. I know you're a new grad, so this may be a little hard for you to do, but you have to stand up to this guy. I'd take 2 approaches...first, I'd put all information in the patient's chart, and if he asked me a question, I'd answer him as he'd answered me, 'it's in the chart.' If he started blowing steam (which he no doubt would), I would cut him off mid-yell and state, 'I am not a DOG. When you are ready to speak to me with respect and in a professional manner, we can finish our discussion.' Then I would WALK AWAY. I would ignore, ignore, ignore, and DOCUMENT, DOCUMENT, DOCUMENT. Because he will also undoubtedly complain to your nm/DON/whomever will listen to him, and you're gonna need backup. Carry a mini tape recorder. Record him being verbally abusive. Then when you're called onto the carpet (you WILL be...so get ready...), you've got cold hard evidence. He may get all huffy and pissy, but needs to be taught that he can't push at least YOU around. If you back down and/or continue taking his crap, it'll never get resolved. I have held my ground several times with seething docs, and have ALWAYS ended up the better for it. They can complain all they want, but not responding to verbal abuse is in no way 'insubordination,' and you can tell THAT to anyone who tries to tell you so. He's probably been complained about before, so I doubt merely complaining to the higher-ups will do anything. The only way to get change is to get HIM to complain FIRST, then come back with your 'evidence,' including direct quotes and/or explicatives used towards you. Taped evidence would be especially useful, plus letting your director know that you have a very well paid and eager lawyer who would be willing to speak with them if they threaten probation/discipline or if the abuse continues. She who remains the coolest and has the most backup wins. Even when it's going up against a BIG BAD DOCTOR. Some folks are gonna tell you to speak to him personally, blah blah blah, but I guarantee you he isn't going to give you ONE MILLISECOND of his time, nor will he listen to a *@#!! thing you have to say. He's used to throwing his weight around and thinks he doesn't have to be held accountable for his actions. You've got to hit him where it hurts...HIS EGO. By making him realize you DON'T think he's a GOD, and you DON'T think he has the right to talk to you like a child or pet, you can at least give him the big newsflash that he WON'T get away with treating YOU like a welcome mat, and after he's been ignored by you enough times he'll learn. Believe me.
Good luck....let us know what happens.