I had an exacerbation of an old back injury last Wed. I thought it would get better and was doing everything (NSAIDS, BenGay, heating pad, jacuzzi, massage, rest) but it just kept getting worse. Yesterday, a large lump of spasming muscle appeared. The pain was incredible. So, I finally broke down and went to uregent care.
The place was neat and clean, staff friendly. I was told the wait would be approx 3 hrs. I was given the option of going home and calling the triage nurse q 1 hr and asking if it was my "turn" yet.
That's what I did. When they said it was time to see me, I drove over, and waited approx 45 mins longer, not bad.
Due to the "go home and call for your turn" option, the waiting room was quiet and calm. No screaming kids running all over the place.
The doc was an actual caring human being, who did not treat me like a drug seeker. He actually wrote me a script for a narc (gasp!) AND wrote a note for me to show my boss, restricting me to no bending, lifting no more than ten lbs for two weeks.
He advised me to make an appt w/ a neuro.
The script has only taken the edge off. I'm still in a lot of pain. I'm afraid my back may be really screwed up this time.
However, it was a really postive urgent care experience.