How do you deal with a patient slapping you? - page 2
Hi everyone, Hope everyone is doing well. Work is going good. I will be off my orientation June 1st. I've already learned a ton. However, I was wondering how some of you would deal with a... Read More
May 29, '02Joined: Oct '01; Posts: 194; Likes: 5I complete incident reports for both physical and verbally abusive behavior. If the patient had slapped another patient you would you hesitate to fill out the incident report? You happened to the target that she doesn't remember hitting, whose next? The team needs to know about her potential for violance and make a treatment plan that addresses it. In my workplace an incident report ensures management and the physician are aware of the patient problems (since they have to sign under the follow-up section). Charting doesn't mean all staff concerned are informed.
May 29, '02Occupation: a just a nurse contemplating the nature of my career..... Joined: Oct '01; Posts: 2,344; Likes: 21tee it up tom
i haven't the battle scars that you do, but have had a broken finger, concussion various scratches and one human bit in the line of work.........
the other points you made, sad but well said
and you always keep it in the short grass
May 29, '02Occupation: caregivers, ushers to the portal of heaven Joined: Dec '01; Posts: 164; Likes: 1Slapping? Punching, pinching, hitting, poking, stabbing, you name it, been there.
A calm firm statement that such behavior is not appropriate and cannot be allowed, immediately followed by:
If pt is ambulatory, a gait belt works wonders very temporarily slipped over arms at trunk and pt gently marched to nursing station for observation while incident report, charting and documentation quickly done.
The Dr notified, a psych nurse will talk to pt, a conference convened, meds possibly tweaked, and patient will learn in no uncertain terms that type of behavior is not allowed and will not help them in any way.
Workplace violence is rampant and must be curtailed or it will escalate. A patient who gets away with assault will do it again and do it to other patients too.
It must be stopped.
As much compassion as we have for Alz and dementia pts, we will not ever work in a Dementia Unit again. We salute those who are still able to take the risks.
May 29, '02Occupation: RN Case Manager Joined: Apr '02; Posts: 4,945; Likes: 27ALWAYS ALWAYS ALWAYS fill out an incident report on any form of violence that happens to you in the workplace. It doesn't matter if you were hurt or not, it is an INCIDENT that needs to be documented. Like Disher said, the chart does not give the people who really need to keep track and know of these occurences the information. If your facility is OSHA compliant, which all of them have to be, those incident reports serve to establish critical data to prove the need for better security and safety for the staff. :angel2:
May 29, '02Occupation: RN Case Manager Joined: Apr '02; Posts: 4,945; Likes: 27Originally posted by teeituptom
From deep in the heart of texas
And this is in a facility that has a policy prohibitng violence in the workplace, but has a security force that is strictly hands off. They will call for help while watching you get assaulted, Thats about all they are allowed to do. They do drive their little golf carts around the hospital and will give you a ride to your car.
Keep it in the short grass yall
.....oh yeah - they were back together eating lunch about a week later. But that's a whole 'nother subject!!
May 29, '02Joined: Apr '02; Posts: 41; Likes: 11Since you all have more experience....
Is spitting considered violence and should it be reported??
May 29, '02Occupation: Deputy Ward Manager Joined: Apr '02; Posts: 523; Likes: 7Any inappropriate behaviour should be reported as an incident. These forms are to alert managers of what is really happening to nurses at ward level.
My work place has a no tolerance of aggression policy even when it is a patient who doesn't understand what they are doing.
At the end of the day we need to prevent any situation that will result in stress to our staff that will eventually lead to sickness
May 29, '02Occupation: Staff Nurse Specialty: Med-Surg, Long Term Care ; From: US ; Joined: Jan '02; Posts: 1,178; Likes: 21At the LTC facility where I worked right out of nursing school, I was spat on by a resident with demntia who'd been eating chocolate right before I had to sneak up behind her to give an Ativan injection. (She was getting agitated and was known to hit other residents in that state.) Talk about "chocolate mess"! SandyLV, I don't necessarily consider spitting an act of violence, but I would document the behavior in my nurses notes.
At this same facility, I was slapped in the face a few times by confused patients, had Ensure thrown at me, and a few years later on a Med/Surg floor, a patient got a grip on my hair and wouldn't let go-- I had to call for help. (My hair was just below chin-length at that time.) I didn't take any of it personally and just admonished the resident/patient that the behavior was not acceptable or NICE!
On the Med/Surg floor where I work, I recently had a man in with gallstones and he was a brain-injured patient with problems controlling emotions, especially anger. He kicked one of the staff in the stomach and said to me at one point as I was applying restraints, "You look like you need a fist in your face" to which I sweetly replied, "You wouldn't hit a WOMAN with GLASSES, would you?" He replied in a most sinister voice: "Just try me..." We ended up getting a Psych Tech to do 1:1 with him, thankfully, and believe it or not, he'd actually been pleasant when I was first trying to assess him earlier that shift. He wouldn't let me near him, but laughed like mad when I joked with him asking, "Pretty please? May I listen to your heart?" I think he actually let me palpate pedal pulses and auscultate bowel sounds after my sickly-sweet requests. I just charted everything that happened with this man and never did find out if he had the chole since I was off then for a few days... YIKES! We need combat pay!Last edit by RN-PA on May 29, '02
Jun 19, '02Occupation: a just a nurse contemplating the nature of my career..... Joined: Oct '01; Posts: 2,344; Likes: 21wear my patient attained bruises out for all to ask.....
what the hey.....
but they allow no restraints....
and the nurse takes and takes.....
from all around............ceo to patient below.........
at least majority of patients, they truly do not know......
what they do...........
counting the bruises
Jun 19, '02Occupation: Acute Rehab Nurse Joined: Apr '02; Posts: 311; Likes: 1Been in the same boat.....slapped, bit, slugged and even stabbed. Did I fill out incident reports???? YOU BET I DID, even if I "wasn't hurt" or "they didn't mean it". Incident report means just that.....an incident occurred and should be on record.
I'm sure this patient didn't mean to, but still doesn't excuse the fact that you were asulted at work.
...'Oh, I'm sorry my dog bit you...didn't even leave a mark...he didn't mean to.......' perhaps the next time will be different, somone could get hurt (patient or nurse or visitor)
You were smart and STRONG to not react and hit back. It's a natural thing to do, without even thinking, and I commend you.
continue your exceptioanl nursing care and keep your '3rd' eye open....
Jun 19, '02Joined: Jan '02; Posts: 5,673; Likes: 159I believe many times the patient DOES mean to and been enabled to get away with the violence before, thus tries it again. Too many health care workers accept workplace violence as part of the job. This attitude assures it always will be.
Jun 19, '02Joined: Nov '01; Posts: 765; Likes: 14Spitting on you is considered assault. Gosh!!!!! I can really understand mentally disabled people they aren't together but some but hole coming there and beat his girl friend down, that is pathetic. What is more sad she back with them. Domestic violence is a bytch!!!!!
Jun 19, '02Occupation: Enterprise Application Systems Analyst Specialty: 27 year(s) of experience in Everything except surgery ; Joined: Mar '01; Posts: 5,601; Likes: 174I agree with reporting any incident of violence whether you "think" you're hurt or not! Never let an incident like this go undocumented...for your protection as well as others. I have been hit, kicked in the stomach, had a urinal full of urine thrown at me,(back when they were metal) spat at and more. One old vet hit me so fast in the chest, I didn't even realized I was hit, until he drew his hand back. Some of these folks can be very fast, and everyone needs to be aware of them! One pysch pt. called our locked unit, and told us he was on his way with a shotgun for the male nurse I was working with. Talk about scaring you know whatless! Document, document, document...everywhere!