Far-out JCAHO questions - page 2
Hi! If I haven't posting lately, it isn't because I don't love you guys, but my hospital is getting ready for the BIG ONE :eek: (JCAHO, of course). Naturally we're all scrambling, and I need help... Read More
Sep 28, '02Occupation: RN/Risk Management Joined: May '02; Posts: 130; Likes: 2The last survey the JCAHO came on the PM shift around supper time and then again on NOC shift around 6AM. They stayed briefly and asked few questions of the nursing staff.
Sep 28, '02Joined: Aug '02; Posts: 38,000; Likes: 37,188We had surveyors show up at 6:30 AM once. They were looking for specific employees and looked at specific areas. The lucky ones made it to the time clock without being caught. We had been expecting them at the beginning of the shift and were caught by surprise.
Sep 28, '02Occupation: icu rn Joined: Jun '02; Posts: 985; Likes: 11Weirdest question I have ever heard from them: And how are you addressing this patients non-religious spiritual needs?" The patient in question was intubated, very altered LOC, retraints (paper work done....thank goodness ). Never have figureed out the answer to this one...... If I do may write a book......
Sep 28, '02Occupation: RN Joined: Aug '01; Posts: 2,276; Likes: 42originally posted by cactus wren
weirdest question i have ever heard from them: and how are you addressing this patients non-religious spiritual needs?" the patient in question was intubated, very altered loc, retraints (paper work done....thank goodness ). never have figureed out the answer to this one......:d if i do may write a book......
and think the hospitals actually pay these clowns to come and ask us these questions.
Sep 28, '02Occupation: RN Joined: Aug '01; Posts: 2,276; Likes: 42Originally posted by ocankhe
The real question is not what the JCAHO inspectors ask you, it is the question you ask them. Namely how to I make a complaint to JCAHO so when you inspectors leave and things return to normal I can let JCAHO know what's happening.
Here is the link for you to complain:
Sep 28, '02Occupation: once a manager, now a staff nurse, preceptor, educator and practice member Specialty: 30 year(s) of experience in NICU, PICU, PACU ; From: FAM ; Joined: Mar '01; Posts: 2,796; Likes: 3,172I think my favorite thing was the time they stopped by my bedside and I had a super duper sick kiddo, ventilated, paralyzed, and every drip I have ever hung was running, getting push after push after push, trying to document and take orders from 3 people. This little twerp stopped there and started to drill me! Wellll, you know what twit, do I look like I have time to talk to you? He was pretty persistant and I finally had to say..
Excuse me....I would really like to chat, but I have a very sick kid here and I can't stop and show you our manuels and fire escape route. I was really waiting to get fired the next day. Idiot!
Sep 28, '02Occupation: LTC Joined: Mar '01; Posts: 3,254; Likes: 53Good for you lady! At least you were nice about it. Under all that stress, I would have went off on the twit and lost my job!
Sep 29, '02Occupation: Nurse Joined: Aug '02; Posts: 86; Likes: 2I often wonder if I will end up in a hospital in my life and if so if I will have the chance to be there at survey time. I always say I will make them pay for all the stupid shi* they put us through. No telling what I will do but it will be a preformance !!!
The feds actually require surveyors to come on the night shift and weekends. 10% of surveys! So if they come in the door at 6:55am or 3am it counts for them. If they want to catch you they are known to come at saturday night shift 3am.
Sep 30, '02Joined: ; Posts: n/aThanks, everybody! You really helped me see where we're doing OK and where we need to practice. I'd thought of documentation (we're DEFINITELY up a creek) but EXPIRED SOAP??? NONRELIGIOUS SPIRITUAL NEEDS? I really do appreciate all of the help. I'll let you know how the "big J" goes! JeannieM