Far-out JCAHO questions

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Hi! If I haven't posting lately, it isn't because I don't love you guys, but my hospital is getting ready for the BIG ONE :eek: (JCAHO, of course). Naturally we're all scrambling, and I need help from my Allnurse peers!:D What is the craziest, most far-out and unexpected question that any accrediting agency rep. has ever asked of you? I like to be prepared for the unexpected. Thanks for the help! (If I'm lucky, this may be a SHORT thread and I'll know that most questions are pretty logical). :kiss JeannieM

Specializes in Critical Care,Recovery, ED.

The real question is not what the JCAHO inspectors ask you, it is the question you ask them. Namely how to I make a complaint to JCAHO so when you inspectors leave and things return to normal I can let JCAHO know what's happening.

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The last survey the JCAHO came on the PM shift around supper time and then again on NOC shift around 6AM. They stayed briefly and asked few questions of the nursing staff.

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We had surveyors show up at 6:30 AM once. They were looking for specific employees and looked at specific areas. The lucky ones made it to the time clock without being caught. We had been expecting them at the beginning of the shift and were caught by surprise.

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Weirdest question I have ever heard from them: And how are you addressing this patients non-religious spiritual needs?" The patient in question was intubated, very altered LOC, retraints (paper work done....thank goodness:p ). Never have figureed out the answer to this one......:D If I do may write a book......:rolleyes:

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originally posted by cactus wren

weirdest question i have ever heard from them: and how are you addressing this patients non-religious spiritual needs?" the patient in question was intubated, very altered loc, retraints (paper work done....thank goodness:p ). never have figureed out the answer to this one......:D if i do may write a book......:rolleyes:

huh???

and think the hospitals actually pay these clowns to come and ask us these questions. :confused: :rolleyes:

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Originally posted by ocankhe

The real question is not what the JCAHO inspectors ask you, it is the question you ask them. Namely how to I make a complaint to JCAHO so when you inspectors leave and things return to normal I can let JCAHO know what's happening.

Here is the link for you to complain:

http://www.jcaho.org/general+public/public+input/report+a+complaint/report+a+complaint.htm

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Specializes in NICU, PICU, PACU.

I think my favorite thing was the time they stopped by my bedside and I had a super duper sick kiddo, ventilated, paralyzed, and every drip I have ever hung was running, getting push after push after push, trying to document and take orders from 3 people. This little twerp stopped there and started to drill me! Wellll, you know what twit, do I look like I have time to talk to you? He was pretty persistant and I finally had to say..

Excuse me....I would really like to chat, but I have a very sick kid here and I can't stop and show you our manuels and fire escape route. I was really waiting to get fired the next day. Idiot!

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Good for you lady! At least you were nice about it. Under all that stress, I would have went off on the twit and lost my job!

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I often wonder if I will end up in a hospital in my life and if so if I will have the chance to be there at survey time. I always say I will make them pay for all the stupid shi* they put us through. No telling what I will do but it will be a preformance !!!

The feds actually require surveyors to come on the night shift and weekends. 10% of surveys! So if they come in the door at 6:55am or 3am it counts for them. If they want to catch you they are known to come at saturday night shift 3am.

Good luck,

Cali

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