Fictional vital sign charting

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Today, as part of my rapid response rounding, I spent an hour at the bedside of a patient who was having respiratory issues secondary to TB and exacerbated by CHF. The whole time I was there, the patient's O2 sat never exceeded 89% despite his being on Hi Flo NC at 100% FIO2 and 30L/min. I had a lovely argument via telephone with the brand new intern who claimed that putting patient on NRB would violate the patient's wife's wishes that he be a partial code and basically disallowed everything except for pressors in the event of a code. (The patient and his wife had no idea that they had apparently signed away their rights to an O2 mask!).

In any case, the doc at one point said, "I just checked his chart, and he looks like he's doing okay.". HUH??? I walked to the nearest computer cart and opened the patient's chart. Sure enough someone had charted the patient's vital signs as O2 sat of 94% on 50% FIO2--ten minutes ago! Up and down the halls I roamed searching for the person who had charted these vitals. The hour I spent in that room, not one other person had come in to take vitals or assess the patient. Apparently it was the CNA. CNAs are responsible for getting vitals on the patients on our med-surg floors. Unfortunately this is not the first time I have found the charted vitals to be completely divorced from reality. Every med-surg patient has a respiratory rate of 18 or 20 for some reason, and nobody's O2 sat is ever below 90 unless the patient is busy for some other reason (diarrhea for instance) and the floor nurses want her/him transferred to a higher level of care. I have noticed that assessments and vitals are especially fictional if the patient, like this one, is on isolation precautions.

I could not find the CNA, but the RN for the patient assured me that the charting must have been a mistake. She thought that the CNA must have charted another patient's vital signs in this patient's chart. I decided not to make a stink about it so as to maintain good relations with the staff on that med-surg floor, but the more I think about it the more I feel that the CNA made up those vital signs just so he wouldn't have to enter the room; the values were much too similar to what the vitals had been 4 hours previously.

What do you think? What would you do? Find the CNA and question him (he pretty much disappeared after that!)? Fill out an incident report. Contact the manager for that floor? I did put a note in the chart stating that I had been at bedside during the time the vitals signs were alleged to have been taken and charted the actual O2 sats and FIO2 on top of the erroneous values.

Specializes in ER/Ortho.

I hope they aren't making them up. I give meds based on the vitals.

Before I give certain medications I take my own blood pressure, pulse, etc. Or if I have someone that "doesn't look right" I take my own vitals since I do not trust all my CNAs.

When I was on orientation my preceptor was totally making up blood transfusion vital signs and not even checking on the pt frequently... Oh it burned me up, this was part of a long list of complaints I had against her.

I know we are just med/surg/onc but vitals are SO important.

Specializes in NICU.
Before I give certain medications I take my own blood pressure, pulse, etc.

That's good practice, but you should also take the patient's vitals :p Heehee!

Specializes in Emergency.

Just a note from personal experience..I had this very issue. I used to work night shift on two separate floors, an ortho/med surg floor and a smaller neurology (primarily epilepsy) floor. Anyway, when I would come on the floor at 7pm I would take all my patients' vitals, as would the other nurses. When the new shift of nurse's aides would come in at 11pm, they would take the TPR for the floor. We had a new nurse's aide who was very competent and helpful when she started, but slowly and obviously it became apparent that she stopped taking things seriously. I started to notice how different my 7pm heart rates were from the 11pm's..and more so, when looking at the aide's sheet for the floor, every patient would have a HRbetween 68 and 75, with an occasional 90 or 84. I don't like to start problems, I was friendly with this aide, and I certainly didn't want to get anyone in trouble. But..these were my patients, and other nurses'. I mentioned it casually to the other nurses and pretty much no one seemed to get too concerned. I was even told by one nurse, "oh well the patients are calmer at night and maybe even sleeping so their HR goes down". I mentioned it to my manager, who implied it wasn't the first issue with this NA and she would "look into it". Sure.. I ll hold my breath. I really didn't know what to do..short of following this aide on the floor and confronting her directly..which I knew would get me no where. I started taking my own vitals when she was working but would get sick to my stomach when I would see her..worrying about the other pt.s on the floor. Long story short, one night we ended up working on my epilepsy floor together. Which has every patient on camera, on continuous video EEG monitoring whichis recorded. I watched her go from room to room with a thermometer, never once checking a pulse, either manually or with a monitor. She came back with a full set of TPR. I asked her if she had checked pulses, because I only saw her checking temps. I figured maybe I could subtly let her know I was onto her and she would be smart enough to get nervous, fess up, and change her ways. But no. She lied to my face and said she had. How dumb can you be, really..I just told you I saw you. On video. So I went to the charge RN and told her what happened. Long story short the supervisor came up and she lied to the supervisor, saying there is a "timer" on the thermometer, which there isn't, and which still wouldn't give you a pulse anyway, unless someone comes up with a way to check pulses orally lol. Basically she was fired. I'd never gotten someone fired in my life before or since but I don't regret it for a second. Vitals are so routine I think we forget how important it is and how fast a patient's status can change in four hours or 6 hours or 5 minutes. I don't get it either..why would you lie when we have all these machines to make our jobs faster. Just my story..sorry for the length.

It is good to give the benefit of the doubt, then to adress with a teaching moment. That seems the best way. As far as management....I knew the CNA was making up most of the vitals on his patients...perfectly a and o'd patients stating that he had never even come in multiple times! I told the manager my concern, and she just said, "well, you can handle this yourself. Just tell him certain patients are denying that they had their vitals read....that should clue him into really taking them". OK, so now, I have to do the manager's job. And keep good relations with the co-workers..hmm. That CNA will never be fired no matter what happens because he knows when and to whom and how to lie. Sounds harsh but it is true. I later was targeted as a troublemaker. I just took my own vitals after that, and told him to get busy turning the patients and making sure they have water. He was offended when I tried to remind him of the purpose and importance of correct vital signs. Ugh.

PS. Maybe we should just go back to primary nursing! Because we end up doing it anyway...instead of for 5 patients..we do it for 7....and the cna gets to take a snack break. Ooooh, I guess that was kinda mean.

Specializes in Med Surg - Renal.
One shift we got really busy and the CNA pulled me aside to tell me that when it gets really busy like this, "I do what I have to. I look at the last vital signs I took, and I make up something similar." :/ What the heck?!!! .

CNAs routinely faked vitals and weights at my old LTC.

They did this because the facility refused to purchase (or maintain) the equipment needed to do the job. There would be one standing scale and maybe one or two working VS machines for four floors. Some aides would hide working equipment on their floor (behind a curtain in an empty room, in a bathroom, etc) so it would be around when they needed it.

I never faked weights or VS, I would tell the RN straight up "I cannot find a vitals machine or scale that works."

No point in falsifying vitals when it is your most important job as a cna. I myself go with the 16,18, 20, 22, 26 etc respirations, i dont always count them but i am very good at visualizing quickly.

.....

What is also ridiculous is at two of the facilites I had clinicals at, both did not have enough working vitals machines on the floors. Most were just giving out erroneous numbers, or just squeezing and not letting go, shortage of working or correct sized cuffs (where in the hell do these vanish to?). Even if you went to the manual wallmount cuff situation to do it yourself, again, you would find no cuff. This PO'd me to no end. Talking about cheaping out on a simple and not that expensive thing! I ended up bringing in my own cuff and wiping it down after each BP - not that I didn't already have enough in my pants!

Another thing. Some just go in to do manual BP and pump up only so high. If they hear a beat right at the get go, that is what they record. Never occurs to these people that they might have taken a quick look to see the usual for that patient and go 30 higher as a starting point. If you immediately hear something, you need to retake for obvious reasons. But I guess some don't realize this.

Specializes in NICU.

I'm glad all my kiddos are on monitors that interface with the computer charting. Relying on someone else, that could potentially "fake" vitals, is a control that I don't think I could give up. Yikes!

Specializes in Cardiology, Oncology, Medsurge.

CNAs should be fired on the spot for not doing one of their most important jobs, taking vitals!

On the other hand, we are responsible for seeing to it that they do them properly:

I've had this happen before vitals looking off and went right to the CNA and asked tell me how you count Resp and how you take a blood pressure and count a pulse turns out they were not taught properly so I taught them and went with them to do the vitals and re-check against what I got I did reinforce the critical importance They thanked me profusely and actually was never afraid to ask if they had a question

Right On!

HA ha ha, Raindreamer you made my day. That was awesome! I will remember to take the pt's vital signs next time ;)

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