Published
I am trying to find out how security works in other ED. We worked in a locked ED- someone has to let patients/visitors in the door. Only 2 are really used at night- the EMS door and the locked door from the waiting room to the main ED. All employees have to badge in to get in. We have 2 security officers. 1 for the waiting room, and one in the main ED. Every person that walks in the ED waiting room comes directly to the triage window. The triage nurse stops whatever she is doing, speaks to the person at the window, and either signs them in to see a Dr., sends them immediately to the back, directs them to a patients room in the back (asks them who they want to see, is there anyone else in the room with the patient, sorry- you can't take the cell phone, drink, outside food to the room, opens the locked door), directs them to the security guard in the corner so they can get in the main hospital, ect.
All of the patient/visitor control takes a lot of time away from the patient you are attempting to triage.
So does anyone have any ideas? Does anyone have a security officer posted at the main door to take care of visitors, etc.? Does anyone else have armed security officers in the main ED? What are their roles? Do you feel safe?
We are attempting to make some changes to make things work smoothly- and have the SECURITY officers actually secure the place.
Any ideas? Suggestions? Thanks in advance!
Hello,
We have an armed Police Officer sitting in the ED at all times! He/She has a desk in the waiting room and lets visitors thru the locked doors. They are a true god send! Makes us feel 100% safer! They will even walk us to our cars at night and help get rid of thoes patients who refuse to leave after being dc'd
The ER where my sister works has secruity 24/7. The officers, while employed by the hospital, are legally "special police" with arrest powers and guns. Their presence cuts WAY down on the foolishness that used to take place in the ER. The occasional fool who tries to cause trouble is quickly made aware of his error in judgement.
I work in a very small rural hospital. We do not have security at any time. As a matter of fact, we can't even lock the ER door (because it's broken and management has not decided it's important enough to fix yet). If we have a problem, we call the police and hope they're nearby.
Not the best situation, that's for sure.
Our ED has officers 24/7. there is always at least one officer at the ED entrance. Our officers are sworn police officers, they carry guns. All walk-ins go thru a metal detector, all purses are searched, everyone must empty thier pockets. Our ED is always locked, and when we are very busy(or have trauma) we have a no visitor policy. Our officers can arrest people, and they are transported to the local jail and booked. This is the fifth ED I have worked in, and by for the safest. I have so many horror stories about working in unsafe ED's, I couldn't even begin to post them all.....the bottom line is,we need and deserve a safe enviroment to give good care to our pts, and any administrator that doesn't provide this to you is doing a terrible job.
TexNurse
17 Posts
I am trying to find out how security works in other ED. We worked in a locked ED- someone has to let patients/visitors in the door. Only 2 are really used at night- the EMS door and the locked door from the waiting room to the main ED. All employees have to badge in to get in. We have 2 security officers. 1 for the waiting room, and one in the main ED. Every person that walks in the ED waiting room comes directly to the triage window. The triage nurse stops whatever she is doing, speaks to the person at the window, and either signs them in to see a Dr., sends them immediately to the back, directs them to a patients room in the back (asks them who they want to see, is there anyone else in the room with the patient, sorry- you can't take the cell phone, drink, outside food to the room, opens the locked door), directs them to the security guard in the corner so they can get in the main hospital, ect.
All of the patient/visitor control takes a lot of time away from the patient you are attempting to triage.
So does anyone have any ideas? Does anyone have a security officer posted at the main door to take care of visitors, etc.? Does anyone else have armed security officers in the main ED? What are their roles? Do you feel safe?
We are attempting to make some changes to make things work smoothly- and have the SECURITY officers actually secure the place.
Any ideas? Suggestions? Thanks in advance!